George Matick Chevrolet

BEST CHEVY DEALERSHIP I HAVE EVER DEALT WITH IN 35 YEARS!!!! My first car buying experience will for sure not be my last. I visited two other chevy dealerships in the area and was highly disappointed YEARS!!!! My first car buying experience will for sure not be my last. I visited two other chevy dealerships in the area and was highly disappointed. The Southfield dealer in his new "state of the art" showroom must have been too busy pouring a latte because I stood around for 5 minutes before being greeted with "whats up, sir?". Are you kidding me? Whats up? I then went to Marty Feldman and was given a quote on my Equinox of about $45 per month higher then what I got from the BEST CHEVY DEALERSHIP I HAVE EVER DEALT WITH IN 35 YEARS, MATICK CHEVROLET. When I walked in, I was greeted with enthusiasm and a genuine smile by Greg Tyler. He took the time to listen to me and my wife and what we were looking for. Pat Woolworth, the sales manager, extended a warm greeting during the process and indicated he would be handling the pricing and finance options. When the Equinox came up from detail, the man who cleaned it offered a congratulations and nice smile. All in all, BEST CHEVY DEALERSHIP I HAVE EVER DEALT WITH IN 35 YEARS!!!! I WILL BE BACK! Thank you to the entire Matick staff. A real example of fantastic customer experience. William Olsen More

What a great experience with the Matick folks. After an accident recently, my Insurance Agent recommended I take my car to Matick Chevrolet to be repaired in their Body Shop. There was a Chevy store close accident recently, my Insurance Agent recommended I take my car to Matick Chevrolet to be repaired in their Body Shop. There was a Chevy store closer to my home in Southfield but I decided to listen to her advice and take my car down to Matick. I couldn't be more satisfied with my decision. The Body Shop employees made me feel welcome and kept me informed throughout the repair process. I was able to see my car every day being repaired and I got a nice new Cruze to drive while they repaired it. I didn't know what to expect, I've never been in an accident as bad as the one I was in - but when my Malibu got back to me it was unrecognizable! It looked about 5x better than when it went in and I felt like I got my new car back!!! When I picked it up, they explained what they did and helped me process everything with my insurance. I couldn't be more happy! THANK YOU! More

I was really impressed with the service I had at Matick. Everyone was really polite and welcoming. Rich explained everything I needed to know and I didn't feel pressured while buying my car. I thought w Everyone was really polite and welcoming. Rich explained everything I needed to know and I didn't feel pressured while buying my car. I thought what they gave me on my trade was fair. I'd recommend them to others in the future. My dog loves my new car, and they let me bring him down when I picked it up. Thanks!!! More

I have increased my ratings of this dealership since my review below. Anna called and apologized and offered to send us a gas card for coming out there. I do appreciate the gesture and increased customer review below. Anna called and apologized and offered to send us a gas card for coming out there. I do appreciate the gesture and increased customer service. We were interested in an 2008 Buick they had advertised on cargurus.com with a DVD and Navigation system. We spoke to Anna before and told her that we had the same car on hold at another dealership, but it didn't have leather seats, a DVD system, or navigation. We drove an hour to get to the dealership to test drive the car with the intention of buying it. When we got there, Anna told us that it's a really nice car to have with kids since it has the DVD system. When the sales person, Clark, pulled the car up, it did not have a DVD system, Navigation system, or leather seats. Clark went back to speak with Anna and came back and told us that whomever entered the data made an error. Neither one of them apologized. Anna didn't even come back out to speak with us directly when the error was hers. I would never buy a car from this dealership or recommend them. It's false advertising and a waste of 2 hours out of our day and our gas money. This car was also more expensive than a 2009 model at another dealership with the same miles. Shop around, you'll find a better deal and more honest employees. When someone tells you they're driving an hour to your dealership to test drive and buy a specific car, how hard is it to pull up the information in your system to make sure you and the buyer are on the same page? More

I was really impressed with my last visit to Matick. I brought my Tahoe in for Service and was prepared for the worst. Something wasn't right. When I got there, Phil took care of me and listed to what I brought my Tahoe in for Service and was prepared for the worst. Something wasn't right. When I got there, Phil took care of me and listed to what I was trying to tell him was happening. Of course it was sporadic, so who knew if it was going to happen at that moment. He took it and gave me a rental, which turned out to be a new Impala with 500 miles on it. After a couple of hours he called me to let me know what they'd found, and what I could expect pricewise. It was less expensive than I'd anticipated and he said he could get it back to me the next day. When I came back to drop off the Impala, Jim the Service Manager greeted me, took care of getting me the car and explaining and showing me what they did. Overall I felt really well taken care of and look forward to getting something newer there when my husband's lease is up. More

The Employee's were very knowledgable, friendly, and polite. Donald went the extra mile to make sure we were more than happy with our new car purchase. We decided to purchase a car at Matick Chevolett polite. Donald went the extra mile to make sure we were more than happy with our new car purchase. We decided to purchase a car at Matick Chevolett instead of at Taylor Chevolett due to the patience and hardwork of Paul Z, Ryan, Donald Elledge our salesman. More

Two weeks ago, I purchased my first new car since the 1990's. After two months of online researching, I dedicated an entire week to visiting dealerships, walking car lots, and talking with car salespeopl 1990's. After two months of online researching, I dedicated an entire week to visiting dealerships, walking car lots, and talking with car salespeople. In a course of seven days I had visited 12 dealerships. Here's what I discovered: most of the salespeople couldn't care less about my budget, my expectations in a vehicle, the type of vehicle I wanted, or earning my business for a years to come. The majority of the dealers wanted to sell me quickly. They wanted to get the best deal-for themselves, not for me. I had salespeople try to have me complete applications before I had even selected a vehicle, few offered me the chance to even test drive the vehicle that they were trying to sell me. One salesperson, at a Hyundai dealer (not too far from Matick) offered me a test drive, but he did all of the driving! I suppose this would've been helpful if my goal was to experience a new vehicle only from the front passenger's seat. Most of these dealers couldn't remember my name when speaking with me, I'd accept this if I had a difficult name--but Stacy is one of the more sensible names to recognize. I was tired. Tired of walking dealership lots. Tired of pushy and aggressive sales tactics. Tired of not having my needs not met. Tired of the xxxx hustle that comes along with buying a car. I decided to make my last visit to George Matick Chevrolet in Redford, Michigan. I quickly learned that I HAD SAVED THE BEST FOR LAST! As soon as I arrived on the lot, I was impressed. The lot was huge and filled with new and used vehicles for all budgets, styles and personalities. I didn't feel like a piece of raw meat dropped into a shark tank. My salesman, Martin Kersey, was the best. He was pleasant, courteous and not in the least bit pushy or aggressive. He spoke with me (and he remembered my name), learned my concerns, my budget and my expectations in a vehicle and the type of vehicles that interests me. Martin took a copy of my driver's license and off I went for a test drive--a real one alone in the drivers seat. Imagine that. I got to test drive several vehicles. Not only did Martin treat me like I was a human being he made me feel relaxed and comfortable and in good hands like a family member--and not just any family member but the kind you care about. And, when there was a minor snag in my deal, Martin worked hard and went to bat for me. He got me the best deal, with the best interest rate, and put me in the vehicle that I wanted...not just a vehicle. I absolutely love my new Chevy Equinox. My brother and his family are in the market for a new vehicle and I couldn't refer Martin Kersey at George Matick Chevrolet fast enough! I'd recommend anyone looking to buy a vehicle that's tired of the hustle, the aggressive sales, or feeling like shark bait to visit Martin Kersey. Thank you, Martin for taking my business...personal. Stacy Jackson More

Had my problem taken care of at Matick, they were very understanding and fixed my problem with my truck. I will go back and have my truck serviced by their dept. when anything happens to my truck. Felt understanding and fixed my problem with my truck. I will go back and have my truck serviced by their dept. when anything happens to my truck. Felt like part of the family and did not take long at all what nice people. More

Bought a used Corvette from them that I found on eBay. Had a great experience and got a great price by shopping around. They called me quickly and made it easy to purchase. They also helped me ship it t Had a great experience and got a great price by shopping around. They called me quickly and made it easy to purchase. They also helped me ship it to my home in Mass, it arrived just as described. More

I went to the dealership after contacting them online. The place is huge... They got back to my email quickly and gave me what I asked for. I've had bad experiences at some other dealerships before, I n The place is huge... They got back to my email quickly and gave me what I asked for. I've had bad experiences at some other dealerships before, I never got those feelings there. Paul Zimmerman and the salesperson explained everything, greeted us and at no time did we feel pressured. They had what I wanted. More