
George Matick Chevrolet
Redford, MI
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car came back worse 05 Impala SS,flood damage,carpet installation looks like a child put it in,carpet is pieced together, huge gaps around seats,didn't remove seats,broke 05 Impala SS,flood damage,carpet installation looks like a child put it in,carpet is pieced together, huge gaps around seats,didn't remove seats,broke console,all around bad.. More
Went in for a deal and got one without the headache My wife really needed a new vehicle and I saw a 2011 Equinox in their inventory that we both wanted. I went in to Matick Chevrolet looking for a deal My wife really needed a new vehicle and I saw a 2011 Equinox in their inventory that we both wanted. I went in to Matick Chevrolet looking for a deal that day, but did not want to go through the whole hassle that I have experienced with other dealers where they try to pull a fast one on you or hard sell you on additional services. The sales rep and manager exceeded my expectations. They were easy to negotiate with and didn't try to offer me anything I didn't ask for. Better yet when after I agreed to purchase the car I realized it was missing a spare set of keys (the new FOBs cost well over $100). Although they had no obligation to send me a second set - the deal had been signed - they went ahead and got me a spare set anyways. Overall I was very happy with my experience, friendly staff, truly no hassle, and good follow through customer service. More
Found a car online I liked, went to take a look and test drive it. Everyone at Matick Chevrolet was very friendly and professional, they took the time to answer every question I had, and I didn't feel press drive it. Everyone at Matick Chevrolet was very friendly and professional, they took the time to answer every question I had, and I didn't feel pressured in the least to make a decision I wasn't ready to make. When I went to pick the car up a couple days later, Clark went above and beyond to make sure everything was just right with the vehicle before I accepted delivery. Overall a very friendly, professional experience. I will go back to this dealership next time I'm in the market for a car, I would also recommend them to anyone looking. More
I brought my Cadillac Deville in to have a misfire diagnosed on Friday 8/30/13. I was contacted the next day by Darlese and informed that the technician diagnosed my vehicle and that I would need new diagnosed on Friday 8/30/13. I was contacted the next day by Darlese and informed that the technician diagnosed my vehicle and that I would need new spark plugs. I agreed to let him install the plugs. I was told that my car would not be ready that day, which I expected. They were closed Monday because of the holiday. I called Tuesday afternoon, to get an update on my vehicle. I was told that since Darlese was not at work i would have to call back the next day. NOBODY was able to help me. Wednesday arrives and my vehicle still is not repaired. They give me a loaner vehicle and insure me that it will be completed that day. The following day I receive a call from Darlese stating that I would need a new engine. HUH??? How did my service repair go from replacing spark plugs to replacing the engine overnight? She told me that the technician said had low compression in one of my cylinders. I then informed her that the technician, had he done his job correctly should have noticed that before replacing the plugs. She agreed and decided not to charge me for the spark plugs, but I still needed a new engine. I asked further questions trying to figure out how the technician came to that conclusion based off a compression test. She said he did not do any further testing and was unable to give me anymore answers. I go to pick up my vehicle and when I start up my car the engine sounds horrible, mind you my car ran silent when I brought it in. My engine sounds bad and the car cuts off. I'm thinking "what did they do to my car?" They agree to fix the problem and get it in the condition it was in when I brought it to them. I receive a call later from Darlese, informing me that the technician had forgot to hook up my ignition coil. I don't know if they were trying to scare me into purchasing a new engine or that the technician working on my vehicle is just that incompetent. I hope no damage was done from his error. An 8 cylinder vehicle operating on half an engine is not good. i also hope everything else s connected properly. Now I have to take my car to another mechanic for inspection to make sure the technician did not ruin anything. I went to pick up my car today. It sounded normal. I asked further questions about the compression test the technician had performed and found out the technician only tested one cylinder. WHAT??? To do a PROPER compression test, all cylinders need to be tested for an accurate reading. It sounds like this technician needs to go back to school. They want me to spend thousands of dollars based off atest that was not performed correctly. I trusted these guys. I had even purchased my wife's car earlier from them earlier this year. I WILL NEVER TAKE MY CAR THERE AGAIN. I advise you to do the same unless it's warranty work. More
Went in looking at a Certified Used Traverse. Tim was very nice, hassle-free! Didn't try to talk me into anything I didn't want/need. Best car buying experience yet. very nice, hassle-free! Didn't try to talk me into anything I didn't want/need. Best car buying experience yet. More
Martin was friendly and accommodating; I knew exactly what I wanted and he got me in with a great deal and no hassle. He found me a loan at a great rate (much better than even my credit union would exte what I wanted and he got me in with a great deal and no hassle. He found me a loan at a great rate (much better than even my credit union would extend) and negotiated a very fair price on the car I wanted. I will definitely recommend Martin to all of my friends. It was fun to check-out Matick's extensive selection of vehicles while I was dealing with Martin. I'm sure they have wheels for every taste and budget. Check them out! More
I live in Livonia but I go to school two hours away. I went to a chevy dealership near my school. I told the salesman that I was just looking because my mom is going to car shop with me. The salesman didn went to a chevy dealership near my school. I told the salesman that I was just looking because my mom is going to car shop with me. The salesman didn't want to show me any cars after that so I left. I came home and my mom and I went to Matick, where we were greeted by Tanya. She was an awesome salesperson. She listened to my wants and needs, explained the features of the car and answered all of our questions. I will refer my friends to Matick and Tanya. More
Martin was a friendly, efficient agent. He is available almost always when I call him, he returned my calls on timely manner . This branch is the best I visited in the Detroit metro area almost always when I call him, he returned my calls on timely manner . This branch is the best I visited in the Detroit metro area More
My experience here has been the greatest, my salesperson new the product and what I wanted when I walk in the dealership and he was gracious and friendly. new the product and what I wanted when I walk in the dealership and he was gracious and friendly. More