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George Matick Chevrolet

Redford, MI

3.9
221 Reviews

14001 Telegraph Rd.

Redford, MI

48239

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Showing 221 reviews

July 09, 2024

I was very happy with my salesman Igor. He was very helpful and got me a great lease deal on my Silverado. He was recommended to me by my daughter when she leased her car and I will recomme More

by Tomandanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Moiseev.
Jul 10, 2024 -

George Matick Chevrolet responded

We can't thank you enough for your kind review and recommendation following working with Igor and our Matick Chevy team. To have been referred by a family member is the greatest honor we could ask for. Whenever you or your Silverado need anything, we look forward to helping you again. Stay well!

June 27, 2024

Excellent service as always! Service completed in less than an hour thank you very much More

by Ygoynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jun 28, 2024 -

George Matick Chevrolet responded

We genuinely appreciate your kind review and recommendation. That said, the trust you put in us is really the key thing we appreciate and want to acknowledge. We recognize you have plenty of options locally for vehicle service and hope to continue to earn that trust in the future. Stay well and safe driving!

June 22, 2024

From start to finish, this was the smoothest experience I've had with leasing a new vehicle. I researched dealers here on dealer rater and chose Matick and specifically Erik. I used the chat function on th More

by duzytato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Macklem, Tina Lane, Paul Videcoq, Courtney Klein
Jun 28, 2024 -

George Matick Chevrolet responded

Thank you very much for your very kind review about your experience purchasing your truck and the team members you worked with. We, too, agree that the ZR2 you chose was... hot. Great choice! We also genuinely appreciate the feedback about the chat functionality on our website. We are working with our provider to prevent multiple pop-ups like you describe, as we agree that can be distracting. Thanks for being so kind and trusting us with your purchase.

June 17, 2024

I always walk out satisfied with either an order number or actually driving my great new vehicle off the property. The advise and guidance by the sales team is highly valued. I and my family have always More

by jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
john shabat
Jun 18, 2024 -

George Matick Chevrolet responded

Jack, we can't thank you enough for your kind review and repeated trust you've put in our team. We recognize you have plenty of dealership options locally and your loyalty means everything. We hope to continue serving you and your family in the future.

May 14, 2024

The salesman was excellent. The experincewas a 5 out of 5. I would recommend Matick to friends and family More

by catherineoutland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wilson
May 14, 2024 -

George Matick Chevrolet responded

We genuinely appreciate your very kind review and recommendation following working with Brad Wilson and our Matick Chevy team. We recognize you have plenty of local choices for a vehicle and are so truly thank for your trust. In the future we'll work to make sure your experience is expedited in a quicker fashion. No one likes waiting, but we are certainly thankful for you!

May 14, 2024

My oil change experience was very fast and efficient. Everyone was extremely nice and made everything very easy. More

by Melissa.wright24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 14, 2024 -

George Matick Chevrolet responded

Thank you for your generous review! We appreciate the trust you put in our team and take your loyalty seriously. We hope in the future, whenever you need maintenance or repairs, you'll again think of our team. Stay well!

May 03, 2024

Great customer service and support, friendly and knowledgeable staff. The transaction process was very fast and easy More

by Velcathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Macklem
May 03, 2024 -

George Matick Chevrolet responded

Thanks so very much for your thoughtful review and recommendation and for the trust you put in Erik Macklem and our Matick Chevrolet team. We believe transparency in pricing and terms is everything. By listening first to our guests we can provide honest, competitive solutions that meet your needs and budget. Thank you for sharing!

May 01, 2024

If I could go lower, I definitely would. I was given a quote on April 30, 2024 and was told that it was unique to the end of the month. I told them I would not be able to make it before clos More

by Omar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katie Lewandowski
May 04, 2024 -

George Matick Chevrolet responded

We take customer feedback from guests and customers seriously and respectfully disagree with your assessment and are misrepresenting what occurred. Early in the day on the last day of the month and the rebate programs you reached out to our team asking us to beat a competitive quote you received, which we offered to do as long as the transaction was completed before close of business, when the rebate programs change. After a second call to us asking us to be another competitors offer just an hour before we close, we offered to do that and offered to stay late for you to take home the vehicle at the price you wanted. You did not come and then submitted a credit application to us after hours. Our team would not ever offer to honor a quote after the rebate programs have expired because there is no way to know what we could honor based on those changes. We understand the disappointment you have in the price adjustment, without question we would feel the same. That said, we did everything we could to give you a great price and offer to stay after hours with several of our team to facilitate things, but you did not come.

March 31, 2024

Service advisor made me feel as if my asking of questions was interrupting his day. More

by bque07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 01, 2024 -

George Matick Chevrolet responded

We value feedback from all of our guests and customers. Your comments are concerning and some that we'd like to address with the team member(s) you worked with. Because of your screen name being very vague, we cannot specifically track back your repair order or visit to allow us to coach and provide critical feedback to those team members. If you would be so kind, please give us the courtesy of calling our Service Manager at (313) 531-7100, his name is Mike Bertucci and we would like to know more about you, what occurred, and how we can assure it never happens again. Thanks in advance.

March 07, 2024

They treated me well and made the experience good. Would use them again for another car in the future. More

by inghamfamily17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 09, 2024 -

George Matick Chevrolet responded

We genuinely appreciate your kind review and recommendation. We recognize you have plenty of dealership options from which to choose and the trust you put in our team means everything. We hope you love your vehicle and look forward to seeing you again, when the time is right. Stay well!

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