George Matick Chevrolet
Redford, MI
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Enjoyed shopping online and working with Brittany and Nick! Very fast turnaround and easy buying experience. Brittany was great getting exactly what I wanted on my new Tahoe! Trade in was very easy and r Nick! Very fast turnaround and easy buying experience. Brittany was great getting exactly what I wanted on my new Tahoe! Trade in was very easy and reasonable! More
Been a while, but it's still true. Bought a used Jetta. Been a while, but it's still true. Bought a used Jetta. It got as far as my driveway and died. After 2 hours getting bounced around on the phone w Been a while, but it's still true. Bought a used Jetta. It got as far as my driveway and died. After 2 hours getting bounced around on the phone while my daughter cried, they finally said they'd fix it. The car I paid them thousands for needed a new engine. That took more than 2 weeks. 5 days later, it died again. They told me that I can't expect a car to actually run when I buy it from Matick. Another couple hours on the phone (while my daughter cried) and they relented again. This time it was various worn-out parts connected to the engine, which they reused from the old one, and the used-up plugs from the junkyard engine they used the first time. This also took over 2 weeks. It very shortly died again. Phone for hours again, daughter crying, begging, arguments, threats, they finally gave in again. THIS time, they couldn't even figure it out. They kept the car for THREE weeks this time, then they said come get it, we don't know how to fix it. When I got there, no one even knew where the car was. The one in charge sent it to an outside shop and didn't bother telling anyone. The new place had it running in a day and a half, proving that Matick mechanics aren't worth crap. We've given up on this xxxxshow. The car has gone to a real mechanic 4 more times. I've shelled out about 2 grand, and I still need to disconnect the battery when it's parked or it'll die The only positive in this was the rental car office. ONE person managed to put forth some customer service effort, and that's because they only had to fill in a few boxes and hand me the keys. Needless to say, I'm not going back. Needless to say, George Matick doesn't give a xxxx. More
Ken Stevens provided exceptional service. He explained everything about the lease and showed me how everything worked inside of the vehicle. I love my 2020 equinox. everything about the lease and showed me how everything worked inside of the vehicle. I love my 2020 equinox. More
I appreciate Ed my sales person for his good advices and consideration and gave me the right vehicle with a perfect classification, price and mileage. Also I want to thank Heidi for her arrangement for get consideration and gave me the right vehicle with a perfect classification, price and mileage. Also I want to thank Heidi for her arrangement for getting my appointment wishing her all the best. More
Nice friendly and clean. Nick Edwin was a pleasure to work with. He pretty much made this purchase painless. Looking forward to working with him again. work with. He pretty much made this purchase painless. Looking forward to working with him again. More
I will never be back there again! Ever! I've never dealt with so much rudeness, and just unprofessional service from "service management." Don't waste your time; and if you love Chevy...do yourself a favor with so much rudeness, and just unprofessional service from "service management." Don't waste your time; and if you love Chevy...do yourself a favor, and drive to the next Chevrolet dealership down the road. More
Husband purchased truck - Pushy Sales ignored issue It seems like a common experience for many people that this dealership hides behind their "As-Is" car statements to the extreme. Either that or their It seems like a common experience for many people that this dealership hides behind their "As-Is" car statements to the extreme. Either that or their technicians doing the used car reviews need some more experience. Husband purchased a truck from them in 2019 and the sales was really pushy. After coming to a deal (during which their claimed they couldn't lower the price and then did so a week later) we asked them to take a look at one potential repair and they told us not to worry about it and $1000 later we realized they were wrong. More
Bought Truck, Issue ignored, $1000 repair later I purchased with my Dad a truck from this dealership. An independent inspection revealed a small coolant leak, but the sales rep assured me that this I purchased with my Dad a truck from this dealership. An independent inspection revealed a small coolant leak, but the sales rep assured me that this was nothing to worry about and that there wasn't actually a leak. Well, turns out it was a bad radiator and the dealership refuses to help with the repair. It is disappointing to be made to look like a fool for trusting their advice. More