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George Matick Chevrolet
Redford, MI
221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 221 reviews
February 19, 2021
Service area-Always professional and courteous. Had a late day appointment and they got me in and out quickly without issue. The techs were even kind enough to do more than what was required in terms of late day appointment and they got me in and out quickly without issue. The techs were even kind enough to do more than what was required in terms of service and I appreciated that very much. More
by lisaB
Employees Worked With
Mark. P
February 10, 2021
I’ve been a loyal customer for about 20 years and I absolutely love it 😊🥰. Excellent customer service, reasonable and very professional. Can’t wait to pick out the next vehicle😊 absolutely love it 😊🥰. Excellent customer service, reasonable and very professional. Can’t wait to pick out the next vehicle😊 More
by lo_rider1
Employees Worked With
Chris
February 09, 2021
You should honor your quotes. I was given a quote and when my credit was ran. I was told I needed a co signer, I got approved and then I was told I needed more money . The quote said nothing about paymen when my credit was ran. I was told I needed a co signer, I got approved and then I was told I needed more money . The quote said nothing about payments may change due to credit history. All that should be on the quote, that’s the reason to give a quote. The service was awesome until they didn’t honor their quote. Was going to give you guys the business but they are not honest about their prices. More
by Cel
Employees Worked With
Alana Zohr
February 09, 2021
Beware of this dealership. I purchased a 2008 Buick LaCrosse with 83000 in October 2018. Upon purchasing the vehicle I bought a vehicle service contract. After signing the contract and taking delivery LaCrosse with 83000 in October 2018. Upon purchasing the vehicle I bought a vehicle service contract. After signing the contract and taking delivery of the vehicle I was told that I needed to come back to the dealership and they were going to save me more money. These idiots wanted me to cancel the purchase contract and sign a new one. They told me I had to either put more money down or cancel the service contract. I told them xxxx no a deal is a deal. Fast forward Dec 2019, I took my vehicle to matick Chevy service because the engine light was on and the heat was not working they told Me they didn’t find anything wrong with my vehicle but miraculously the heat was working again. Now it’s Feb 2021 I took my car back to the dealership and they are now telling me I have some type of blocker in the heater core that I put in it. I told them you all could not diagnose this a year ago with the same issues but now my service contract is not honored. What person that is smart enough to buy a service contract 3 yr 45000 that cover everything except brakes. Is dumb enough to put something in their vehicle that could void their contract. After getting into it with the service guy Mark I told him to give me my vehicle back immediately upon doing so I asked for the paperwork that stated what was wrong with my vehicle. These idiots gave me 2 pieces of paper with handwritten notes on it. I then said where is the computerized printout with matick Chevy letterhead on it. The service guy Mark stated he could not give me anything until it was closed out. I then told him I want to pay for the mechanics labor and diagnostics. This arrogant xxx told me they don’t need my money I said who give out free diagnostics at dealerships. This man refused to allow me to pay and refused to give me a printout. Please beware of this dealership they are crooks. And there is no other way to explain this. More
by Pissedoff
Employees Worked With
Mark.
January 29, 2021
Thank you so much Heidi Willis for all the work you did to get us in to this great car your professional manner and understanding made this a great experience .Also thank you very Brent Hegwood for showing to get us in to this great car your professional manner and understanding made this a great experience .Also thank you very Brent Hegwood for showing all the features on the car.Will continue to use Matick as our dealer More
by Paul Beer
Employees Worked With
Heidi Willis Brent Hegwood
January 04, 2021
Very fast and efficient experience. Loved the paperless experience at this place. The un expected event is what determine an awesome salesman. I changed my mind about the color and had many email exchange experience at this place. The un expected event is what determine an awesome salesman. I changed my mind about the color and had many email exchange with question and he was always fast in reply and updates. More
by doaa.taha
Employees Worked With
Brent Hegwood
December 21, 2020
We love Matick! My husband and I have been coming to the dealership for just over 3 years and recently leased our 3rd vehicle, a 2021 Chevrolet Traverse RS (which I love). We've worked with Brent Hegwood si dealership for just over 3 years and recently leased our 3rd vehicle, a 2021 Chevrolet Traverse RS (which I love). We've worked with Brent Hegwood since the beginning who is extremely personable, knowledgeable, and trustworthy. We've never felt anything less than confident knowing we chose the right vehicle for our family, at the best price. More
by Anne & Josh
Employees Worked With
Brent Hegwood
November 13, 2020
Enjoyed shopping online and working with Brittany and Nick! Very fast turnaround and easy buying experience. Brittany was great getting exactly what I wanted on my new Tahoe! Trade in was very easy and r Nick! Very fast turnaround and easy buying experience. Brittany was great getting exactly what I wanted on my new Tahoe! Trade in was very easy and reasonable! More
by Rooster
Employees Worked With
Brittany Loomis, Nick Edwin
November 03, 2020
Been a while, but it's still true. Bought a used Jetta. Been a while, but it's still true. Bought a used Jetta. It got as far as my driveway and died. After 2 hours getting bounced around on the phone w Been a while, but it's still true. Bought a used Jetta. It got as far as my driveway and died. After 2 hours getting bounced around on the phone while my daughter cried, they finally said they'd fix it. The car I paid them thousands for needed a new engine. That took more than 2 weeks. 5 days later, it died again. They told me that I can't expect a car to actually run when I buy it from Matick. Another couple hours on the phone (while my daughter cried) and they relented again. This time it was various worn-out parts connected to the engine, which they reused from the old one, and the used-up plugs from the junkyard engine they used the first time. This also took over 2 weeks. It very shortly died again. Phone for hours again, daughter crying, begging, arguments, threats, they finally gave in again. THIS time, they couldn't even figure it out. They kept the car for THREE weeks this time, then they said come get it, we don't know how to fix it. When I got there, no one even knew where the car was. The one in charge sent it to an outside shop and didn't bother telling anyone. The new place had it running in a day and a half, proving that Matick mechanics aren't worth crap. We've given up on this xxxxshow. The car has gone to a real mechanic 4 more times. I've shelled out about 2 grand, and I still need to disconnect the battery when it's parked or it'll die The only positive in this was the rental car office. ONE person managed to put forth some customer service effort, and that's because they only had to fill in a few boxes and hand me the keys. Needless to say, I'm not going back. Needless to say, George Matick doesn't give a xxxx. More
by Pulsardaddy
Employees Worked With
Too many, don't care what their names are.
October 15, 2020
Ken Stevens provided exceptional service. He explained everything about the lease and showed me how everything worked inside of the vehicle. I love my 2020 equinox. everything about the lease and showed me how everything worked inside of the vehicle. I love my 2020 equinox. More
by patpierce99
Employees Worked With
Ken Stevens
