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George Matick Chevrolet

Redford, MI

Overview
Reviews
Vehicles
3.9
221 Reviews
Call Dealership (313) 531-7100

14001 Telegraph Rd.

Redford, MI

48239

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Showing 221 reviews

June 06, 2021

George Matick is the best dealership that I have ever done business with. I left there feeling like I was given amazing customer service. They are so easy to work with and they take all of the stress out More

by HappyCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trocker
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Jun 07, 2021 -

George Matick Chevrolet responded

We can't thank you enough for your kind review and feedback following your purchase experience. Our team, Scott Trocker included, is 100% focused on really providing great service, care, and attention to detail in a quick manner with our guests. We take your feedback seriously and are so genuinely thankful for you sharing it with us, and others. Please know how much we appreciate the trust you put in our team and hope to serve you again in the future when the time is right. Stay well!

June 05, 2021

Brand new car (less than two weeks old) immediately needs service and this place has no loaners. 4 days without a car is completely unacceptable More

by adamgonyeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Demetrius
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Jun 07, 2021 -

George Matick Chevrolet responded

Adam, we completely understand and share your frustration. Never do we like to see a brand new vehicle quickly in for service for any reason. That's a negative reflection on our brand and quality and as very rare as it is, when it does happen like in your instance, it is especially hard. While we as a dealership of course don't manufacture the cars, we definitely do help repair them when needed and we want to do that as quickly and as conveniently as possible. There is no question that as of late, our rental vehicle availability has been severely impacted because of the global micro-chip shortage, leaving our dealership and all others around the country without new vehicle inventory to feed our rental vehicle fleets. Normally we keep over 175 vehicles in service for our customers. Unfortunately in the last 6-8 weeks, and for the next 6-8, the availability of rental vehicles has been reduced because we simply don't have replacement vehicles available. Every day, in every way, we truly try to make our guests' experience a positive one. We genuinely appreciate your trust with your vehicle purchase and apologize that we couldn't quickly get you a rental vehicle. We're working hard to get back to pre-pandemic levels of rental vehicles and allow our service customers that many more transportation options while their vehicles are being repaired. Thank you for your grace.

May 18, 2021

My father brought cars from Matick for many years he doesn’t drive any more . So I trust the dealership I am not sure if Ralph Yeager has finally retired for good now but that was his Salesman. I have p More

by Yvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene and Owen
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May 20, 2021 -

George Matick Chevrolet responded

We can't thank you enough for your kind 5-star review and your family's trust over these many years. Ralph Yager is still a team member and actively selling vehicles, we're so thankful for that. Whenever you or your family need anything know that Ralph, and all of our nearly 150 member team, will be here ready to treat you like family again. Stay well!

May 17, 2021

It was horrible. Claimed to give husband the remotes. They were found by me at the dealership. There is one remote still missing. When will i see the second remote More

by deborahgoupill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Panetta
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May 25, 2021 -

George Matick Chevrolet responded

We are nearly 100% confident that this issue was resolved and that the issue was not with our team but rather your husband providing one wrong remote. We could be wrong, and if so, please do let us know, otherwise please know very much we appreciate your business!

April 07, 2021

Awesome Experience! From drop off to car wash! Paul Zimmerman, Great Team! I recommend Matick all the time to my friends! Thanks for the fantastic customer service! More

by Ggetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen, Aaron, Brent, Paul
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Apr 08, 2021 -

George Matick Chevrolet responded

Thanks so very much for your incredibly kind review and the trust you put in our team. Every day, our entire Matick team is focused on providing energy, effort, and enthusiasm in everything we do for our guests. We hope to continue to serve you in the future. Stay well.

March 26, 2021

Great customer service. When my Cruze sprung a leak, the team was quick to diagnose and follow through to repair the problem. I'm very satisfied with the service that I received. More

by kgr132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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March 12, 2021

The location was clean, organized and well maintained. I The location was clean, organized and well maintained. I didn't have to wait for a long period of time the service that was perfromed on my car. Ever More

by JoAnn W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taurise Barnes-Jones
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Mar 13, 2021 -

George Matick Chevrolet responded

JoAnn, thank you for your kind review and recommendation. Truly, we want to make the dealership experience a positive and welcoming one. We're so very thankful for your business, your review, but most of all for your trust. We hope to see you again when the time is right.

March 04, 2021

Fast and friendly excellent customer service. Fast and friendly excellent customer service. Fast and friendly excellent customer service. Fast and friendly excellent customer service. Fast and friendly ex More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Owen
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Mar 05, 2021 -

George Matick Chevrolet responded

Jake, thank you! thank you for your trust and feedback about your recent visit working with both Jennifer and Owen. We know you have plenty of options when it comes to where to service your vehicle. Our sincerest thanks for putting that trust in us. Stay well!

March 02, 2021

Excellent customer service and car service. The car was back to me in a timely manner. Owen was kind, friendly, and helpful. The waiting was very clean. More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen was great.
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Mar 04, 2021 -

George Matick Chevrolet responded

We genuinely appreciate your review and feedback following your recent visit and working with Owen. We know you have plenty of options when it comes to where to service your vehicle. Thank you for putting your trust in our team. We hope to again earn your trust when the time is right. Stay well and again, our thanks.

February 23, 2021

Super, hassle free trade in and sale! I'm very satisfied and happy with my new car purchase! I will be back and I will recommend this dealership and Nick to all my friends and family! More

by wloffer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 01, 2021 -

George Matick Chevrolet responded

Thanks so much for your kind review and recommendation! We take the trust you put in our team, and Nick Edwin, seriously and are so very thankful. The biggest compliment we could ever receive is the recommendation to family or friends. In advance, thank you. We hope to serve you again when the time is right. Stay well.

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