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George Matick Chevrolet
Redford, MI
223 Reviews
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Showing 223 reviews
December 27, 2024
Thoroughly disappointing. I had been a very loyal Matick customer for more than 10 years, leasing multiple vehicles during that timeframe. I even encourage my daughter to patr I had been a very loyal Matick customer for more than 10 years, leasing multiple vehicles during that timeframe. I even encourage my daughter to patronize them. The experiences have often left me not completely satisfied, but I stuck with them for convenience. However, the latest incident was the final straw for me to decide to take my family & I to take our business elsewhere. I arranged a 9am appointment for my daughter to lease a new vehicle. She did not leave the dealership until 3pm! (I did make a minor error in paperwork which added approximately 30 minutes to the process, but the other 5.5 hours were the dealer's fault). After spending the equivalent of an entire work day there, we were charged for a key and mats for a vehicle we traded in which we later delivered & explained at the time of purchase/trade that we would deliver in approximately 2 weeks. During a previous purchase/lease, we were billed for a disposition fee despite leasing another vehicle, which was only corrected after a lengthy dispute with GM (letters, emails, phone calls, & social media posts). More
by Danielle M
Employees Worked With
Leon Minus
December 18, 2024
I had a good and efficient experience at George Matick Chevy. I am a repeat customer for the third time. Sales Associate Michael Ko was attentive, informative and efficient. Chevy. I am a repeat customer for the third time. Sales Associate Michael Ko was attentive, informative and efficient. More
by idahendrix
Employees Worked With
Michael Chu
November 19, 2024
I have never worked with a friendlier or more helpful representative at a dealership than Ralph Yager. There was no pressure in the sale, and I felt he had my best interests at heart. I highly recommen representative at a dealership than Ralph Yager. There was no pressure in the sale, and I felt he had my best interests at heart. I highly recommend this dealership. More
by ma226
Employees Worked With
Ralph Yager
October 01, 2024
Worked out a deal on line over the week. Told sales person Wednesday I would be there at 9:00 Friday. car was still being washed. I was expecting to be in and out sense most of the info was Told sales person Wednesday I would be there at 9:00 Friday. car was still being washed. I was expecting to be in and out sense most of the info was done. I just think this process could be more efficient. Car was missing the cargo net cargo cover and coin tray. Yes the car had 4500 miles but the oil was not even freshly changed.The transmission was leaking fluid when I got home. Maybe it happened on my 5 hour ride home maybe no. Shelby and Kate are very nice and helpful and great to work with. More
by Justin
Employees Worked With
Shelby and Kate
September 06, 2024
Thank you Charlie and Shelby for making my experience amazing! The entire process of turning my lease in and getting into the exact car I really wanted was such a smooth transition from start to finish. amazing! The entire process of turning my lease in and getting into the exact car I really wanted was such a smooth transition from start to finish. If you're looking for a car, I highly recommend asking for Charlie Lamarche or Shelby Andrus! More
by LexiHarris
Employees Worked With
Charlie Lamarche, Shelby Andrus
September 05, 2024
The service department is skilled compared to other dealer service departments. I’ve been having a chronic issues with my newer vehicle. Some other service department s minimized my concern but George dealer service departments. I’ve been having a chronic issues with my newer vehicle. Some other service department s minimized my concern but George Matick has not. More
by littlebigguy_us
Employees Worked With
Unkown
August 19, 2024
Christy was my tech rep who checked me in. She took the time to really listen to my explanation of what was wrong with my car. There were many things going on with the vehicle. So, it took me She took the time to really listen to my explanation of what was wrong with my car. There were many things going on with the vehicle. So, it took me a while to explain everything. But she listened and I appreciate that. She wrote down what I told her and got my car in right away. She kept me abreast of what was going on with the vehicle as it was being checked and repaired by the service man. She called my phone, she left text messages, and she even sent me emails--all in an effort to keep me aware of my car's repair status. I also appreciated that she offered me a great discount as my overall bill was massive. Secondly, I am so happy with the workmanship of your repair guys. They did a great job! All of the main areas of concern were fixed and my car runs a thousand times better. Marvelous! More
by Boo
Employees Worked With
Christy
