George Matick Chevrolet

George Matick Chevrolet responded

Thank you for your very kind review and recommendation after working with Michael Ko and our Matick Team. Likewise, we truly cannot thank you enough for the loyalty you've extended us over so many years. It is loyal customers like you that make us strive to provide the best experience and value.

George Matick Chevrolet responded

Thank you for your genuinely kind and heartfelt review and recommendation. Ralph has been with us over 30 years and with the tenure he's served our community with care and concern. We are very honored and thankful for your trust.

George Matick Chevrolet responded

Gene, thank you so much for your very kind review and recommendation after working with Igor Moiseev and our Matick team. We recognize you have plenty of options locally to consider when purchasing a vehicle. Thank you for your trust!

George Matick Chevrolet responded

Ms. Harris, thank you so very much for your kind review and recommendation! On behalf of Shelby, Charlie and all of our Matick Team please know how very much your trust and loyalty means to all of us! Stay well!

George Matick Chevrolet responded

We can't thank you enough for the trust you put in our Service Team. We recognize there are plenty of repair options locally and we genuinely appreciate your business and loyalty. Rest assured our team will continue to be standing by for anything your vehicle may need in the future. Until then, stay well!

George Matick Chevrolet responded

Thank you for your thoughtful review and recommendation following your repair visit. We recognize the first and most critical aspect of a repair is listening to our guests first. From there, we keep you updated and share progress and recommend only what we would to our family. Thank you again for sharing your feelings with us and know we'll be here in the future for any needs you or your vehicle may have.

George Matick Chevrolet responded

We appreciate your review and comments following your visit. We're glad we could get you in and out quickly and that you felt our dealership campus was clean and comfortable. We apologize for the mishandling of your check, that is not the norm and we do make mistakes. Please know we'll work better in the future and we recognize the importance of handling payments securely.

George Matick Chevrolet responded

Ms. McConnell, we're so sorry to hear of the issue you've faced with your vehicle and so shortly after purchasing. We never like to hear of anyone having to spend money quickly after purchasing, truly. The unfortunate reality is that bad things can happen to good people, especially on vehicles that are 10 years old and have over 100,000 miles. Not always is it possible to understand when an engine will fail, or why. At the time you were considering purchasing this and a few other pre-owned vehicles you had opted for the less expensive model without the warranty coverage to fit your needs and budget in that moment. We recommended at that time both on the window sticker of the vehicle and on the As-Is Disclosure Statement you signed that you could/should consider taking a vehicle like the one you purchased to a third party mechanic if you have any concerns whatsoever. We take great pride in our reputation and treating people right and are sincerely sorry you've experienced such a challenge.

eleanor9101950 responded

I am a recent leg amputee and hearing that there is nothing that can be done I feel like Chevy Matick just cut off the rest of my limbs and that hurts knowing that I could have went to one of these comer store lots but instead I call myself going somewhere more reputable as Chevy Matick to purchase a used vehicle I didn’t just have $10,000 to give away I’m not even asking to be made whole but some type of reimbursement