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George Harte INFINITI
Wallingford, CT
233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 233 reviews
November 12, 2016
Great experience I was in need of trading in my 2014 qx60 for a new car. I called to make an appointment and Henley was able to give me an appointment the same day. Wh I was in need of trading in my 2014 qx60 for a new car. I called to make an appointment and Henley was able to give me an appointment the same day. When I came in he was very customer-friendly and willing to assist me with choicing my next car . Within 2hours, he helped me find the car of my choice, new color, special features and for a good price. By the weekend, I was signing paperwork for my new 2016 q50. Henley was very patient with explaining all the special features and details of my new car. He made certain that all my questions were answered and that I fully understood every detail of my car. He is an excellent salesman and appears to be very dedicated to his position. I would refer him to all of my colleagues and friends . Great Job Henley 👍🏽👍🏽👍🏽. More
by nisha107
Employees Worked With
Henley Germain
October 15, 2016
Stay Away! I have never been treated so poorly or lied to more than when I purchased my Infiniti from George Harte. Between Ed (my salesman) and Igor/John, the s I have never been treated so poorly or lied to more than when I purchased my Infiniti from George Harte. Between Ed (my salesman) and Igor/John, the sales managers, I have never experience such incompetency. These guys are the epitome of lying, dishonest, gimmicky car salesmen. Ed wouldn't know an alternator from an intake. He didn't know anything about the car itself when I asked some pretty standard things. They told me at the time of purchase that they went and did tons of service on the car to get it up to CPO standards....I go to find out 2 months later that I am due for a $400 service that Ed didn't think to warn me about at the time of purchase. He even implied that something due so soon would have been handled by them when they "went a did a bunch of service to get the car ready for CPO". I go to find out that they didn't actually service anything. I had Devan Infiniti check the service records; they didn't find any service performed. Not even a lightbulb was changed. Ed lied.....when confronted about this, John told me he would do the service for around $350. WOW what a bargain. Devan comped me $50 off their quote and I obviously had the service done there. Fast forward to today, when I am reregistering my car in another state. I go to find that Ed cross threaded one of the license plate screws and I need it drilled out by a mechanic (and will be charged for half an hour of labor)....The headaches never end! STAY AWAY FROM THESE FOOLS. Devan is a much better option. Anywhere else is a much better than these clowns. You might find a cheaper car here but you CLEARLY get what you pay for. That price break comes at the cost of quality customer service. Devan offers free oil changes, free hand washes with every service, they have a courtesy shuttle and these are all things that George Harte doesn't offer. I would avoid them altogether but buyers beware. 1 Star I would never purchase a car from here again. More
by aGuy
Employees Worked With
Ed, John Finelli, John Sivak, Igor Zektser
October 05, 2016
Excellent Customer Service I was very impressed with the information provided to me regarding the car I purchased. Salesman was very knowledgeable, professional, and personabl I was very impressed with the information provided to me regarding the car I purchased. Salesman was very knowledgeable, professional, and personable. I was very impressed with the flow of my paper, and how it was handle with ease with no frustration on my part. More
by Deloris123
Employees Worked With
John Finelli, George Blackwell III, Joe Finelli
October 03, 2016
NEW 2016 INFINITI Q70L Superior sales and service! Joe Finelli hands down, ..... GETS THE JOB DONE!... He should be named the MVP of the Year!! Maybe the Decade!... Very hap Superior sales and service! Joe Finelli hands down, ..... GETS THE JOB DONE!... He should be named the MVP of the Year!! Maybe the Decade!... Very happy with everything! And also, need to throw out a kudos to Igor the Sales Manager, on point!... Thanks again guys! More
by Gary Bling
Employees Worked With
Joe Finelli
October 02, 2016
New Infiniti Q50 When I called the dealership, I asked to speak to an experienced Salesman. The person on the phone promptly put me in touch with Matt Frattaroli. Matt When I called the dealership, I asked to speak to an experienced Salesman. The person on the phone promptly put me in touch with Matt Frattaroli. Matt was professional, courteous and very knowledgable about the Q50's and all the different option packages. He was a pleasure to do business with and I wouldn't hesitate to recommend him to a friend. When I'm ready for my next new Infiniti, I will be sure to look up Matt! More
by AmyA
Employees Worked With
Matthew Frattaroli
September 25, 2016
Our 1st. Infiniti's. My husband and I had a great experience with our purchase at Harte Infiniti in West Haven Ct. From the moment we walked in Joe Finelli was great. He w My husband and I had a great experience with our purchase at Harte Infiniti in West Haven Ct. From the moment we walked in Joe Finelli was great. He was personable and knowledgeable. He made us feel welcome and comfortable. He answered all our questions, knew the product very well and allowed us to compare. Everyone at the dealership went above and beyond to ensure we were satisfied from the start. For providing a great customer experience we bought two cars Thank you Joe, John and George!! More
by TIH6768
Employees Worked With
John Sivak, Linda Ly, George Blackwell III, Joe Finelli
September 25, 2016
Service Ed my sales was awesome he went above and beyond so I bought two vehicles from him and I'm going to send him a referral pleasure doing business.you ar Ed my sales was awesome he went above and beyond so I bought two vehicles from him and I'm going to send him a referral pleasure doing business.you are lucky to have him A+++ More
by Paul Huot
Employees Worked With
Ed- Edwin
September 17, 2016
Car salesman perfection by Howard I was in the market for a Audi for a daily driver. I saw a vehicle online and proceeded to the dealership. I met Howard at the front door and by first I was in the market for a Audi for a daily driver. I saw a vehicle online and proceeded to the dealership. I met Howard at the front door and by first glance I could tell he was my salesmen. He provided me with upmost professionalism and personalize only exhibited by a truly good person! The sales staff in conjunction with the process of finance was perfect and tailored to my personality and goals. Thank you for the experience. More
by Dsvictorious
Employees Worked With
Howard
September 01, 2016
Great service Joe was great and made sure I had a great buying experience. Also, dealership was welcoming. They worked with means explained all the options for the Joe was great and made sure I had a great buying experience. Also, dealership was welcoming. They worked with means explained all the options for the product and financing. More
by Gadele
Employees Worked With
Igor Zektser, Joe Finelli
August 26, 2016
Best experience you could ever imagine! One of the best places to get a car! Trade in was on point, service was spectacular and I fully enjoyed everyone there! Joe Finelli was impressive wit One of the best places to get a car! Trade in was on point, service was spectacular and I fully enjoyed everyone there! Joe Finelli was impressive with his knowledge on the cars he showed us. I truly felt he was on the customer's side and not just another "sales" guy. Joe was professional, sensitive to my needs, and never made me feel like there wasn't something that couldn't be worked out. Because of him, and the team I dealt with, I will forever be an Infiniti driver and encourage each and every one of my friends to come here and get the same service I did! Can't wait to just come back and say hello! More
by sonoma22
Employees Worked With
John Sivak, Igor Zektser, Joe Finelli
