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George Harte INFINITI

Wallingford, CT

4.6
233 Reviews

1076 S. Colony Road

Wallingford, CT

06492

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Showing 233 reviews

May 15, 2013

I bought a car from Arnold in April of 2010. I had previously test drove a car with Arnold a few years earlier but ended up not buying one. Both times he was respectful and not pushy. I would highly r More

by Scott18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold, Arnold Girshik
May 16, 2013 -

George Harte INFINITI responded

Dear Scott18, We're really glad we were able to provide you with an overall positive experience at George Harte Infiniti! Thank you for taking the time to post about your experience, we really appreciate your feedback. Let us know if there's anything more we can do for you in the future!

January 07, 2013

They lie to you like there is no tomorrow. On the phone they gave me an 'acceptable' quote, when I walked into the delearship they said there was no way they could honor the quote they gave me over the pho More

by iradlac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, Harry
Jan 10, 2013 -

George Harte INFINITI responded

Dear iradlac, Our number one priority at George Harte Infiniti is customer satisfaction. We are sorry your experience did not live up to that standard. Thank you very much for your feedback, we will forward your comments to the appropriate manager to ensure that they get used to improve our customer experience. Feel free to contact me directly should you wish to discuss. Thank you, Erin Touponse Director of Communications

January 07, 2013

Terrible experience. Overpriced, don’t waste your money. Go to the Infiniti Dealer in Fairfield, they have better prices and better service. The sales people don't care about the customer at ALL only about More

by ba81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Mike
Jan 10, 2013 -

George Harte INFINITI responded

Dear ba81, We are sorry to hear that your experience at George Harte Infiniti was not satisfactory. Our number one priority is 100% customer satisfaction, and we will use your comments to work towards that goal. We appreciate your feedback. Please feel free to contact me directly should you wish to discuss your experience in more detail. Thank you, Erin Touponse Director of Communications

September 04, 2012

The mechanic sabotagevthe car to make you to come back and give them more work. They replace wrong the most expensive partsand car was not fdixed, the ask to come back. This is not first time they did to More

by pwoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
customer service
Sep 25, 2012 -

George Harte INFINITI responded

George Harte Infiniti is committed to providing the highest level of customer service and satisfaction. I am very sorry that it sounds like we were not able to fix your vehicle correctly the first time. I can assure you that it is not our business practice to sabotage vehicles. We have been in business for a very long time and place a great emphasis on quality work and customer satisfaction. Please contact me directly so we can discuss. Thank you

March 06, 2012

The staff was very friendly and professional. We love the car! We got everything we wanted, reduced our payments and the sale was quick and easy no problems. Thanks Everybody!! More

by karendumond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold, Jennifer, finance manager (the guy with the Bulldog) sorry cannot remeber his name?
September 30, 2011

This was my most pleasent experience in dealing with a car dealer. From the sales team to the managers I was impressed. Very helpful all around and they worked as a team. I met everyone in the place, a ve More

by mceachernm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Harry, Arnold, Chris
July 06, 2011

I always have a great experience at West Haven Harte Infinity. I love the car and they always give great service (along with friendliness). I would recommend them to everybody. More

by Jeanne Tinari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
June 30, 2011

As a Team, Kristi Williamson, John Sivak and Glenn Mahler were exemplary. Right from the get go, I felt I belonged in that environment. They brought the highest level of professional approach to the table. T More

by svenimadhavan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sivak, Kristi Williamson, Glenn Mahler
May 27, 2011

Completely satisfied with customer service and work performed. George quickly responded to my request for service, notified me when the work was complete, and assisted me with several questions I had More

by UCONNTOM21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Blackwell III
Jun 14, 2011 -

George Harte INFINITI responded

Thank you so much for such a great review. We appreciate your business and I am here anytime shoud you require assistance of any kind. Thanks! Erin TOuponse, Director of Communications, Harte Auto Group- erint@harteautogroup.com

May 12, 2011

Tremendous customer service-very consistent! From the sales department to the service department the dealership has the same objective excellent service and a unique ability to work with customers whatev More

by fslug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Jun 14, 2011 -

George Harte INFINITI responded

Thank you so much for the great review. We appreciate your feedback here online. Feel free to contact me directly anytime should you require assistance. Thank you again! Erin Touponse, Director of Communications, Harte Auto Group, erint@harteautogroup.com

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