George Gee Kia Spokane

Waited 7 hours for my car,Chris was good, bought me a sandwich. But I am not impressed with sw30 oil, have to put winter oil in my car in October and I will have hardly any mileage on it since I don't dr sandwich. But I am not impressed with sw30 oil, have to put winter oil in my car in October and I will have hardly any mileage on it since I don't drive it much. THAT MAKES ME REALLY MAD AND MORE EXPNENSE!!!!! More

There very helpfull and understanding to are recent problem of kia motors thank you Very much for your outstanding service problem of kia motors thank you Very much for your outstanding service More

Everyone is always so friendly and kind. The service is always fast but thorough and well done. The service is always fast but thorough and well done. More

I’m very disappointed in their service department. I have taken my car in twice now for an oil change, tire rotation and recall work and had the same unfortunate experience both times. Arriving earl I have taken my car in twice now for an oil change, tire rotation and recall work and had the same unfortunate experience both times. Arriving early for a scheduled 8 AM appointment I informed them I would be waiting and was told it would be a 2 to 3 hour wait, which was fine. At 10 AM I went for a walk outside and saw my car was parked in the back parking area. The service employee informed me that my car had not even been looked at yet, something about work that hadn’t been completed the day before was squeezed into that morning. I did not leave the dealership until 1 PM, more than 5 hours after getting there! My first experience with them was very similar but it was over a 6 hour wait! One incident can be excused but for the same thing to happen twice tells me there is something wrong with their process. This is unfortunate as the employees are I encountered were very accommodating, the facility is clean and comfortable but I will find some place else for my car’s routine service. More

My appointment was at 10. 30 , 03/21/2025.As soon as I arrived , Mark made eye contact and greeted me. He kept me informed throughout the service. Over all it was an excellent 30 , 03/21/2025.As soon as I arrived , Mark made eye contact and greeted me. He kept me informed throughout the service. Over all it was an excellent experience as far as customer service goes . Thank you Mark More

Dante was very professional and knowledgeable. He went the extra mile to help me with the Kia Access app. Pleasant experience. He went the extra mile to help me with the Kia Access app. Pleasant experience. More

The GMC SERVICE of our KIA,SORENTO, was EXCELLENT. The service desk personnel were informative and affable from the beginning to the end of our visit. While the wife waited, in the service ce The service desk personnel were informative and affable from the beginning to the end of our visit. While the wife waited, in the service center waiting room, I, with a GMC salesman, meandered over to KIA to look and learn about the electric vehicles. The wife and I are seriously believing, we will purchase an electric car,(an suv), as our next vehicle. From the moment I was handed off to Patrick Pham at KIA, he became my friend.... Thank you Patrick, KIA, GMC and of course Mr.George Gee.... Your business model considered me as the most important person of the day. God Bless you. Carol & rick More

Always can get what I need/want. Great service & sales department. Highly recommend to anyone. Great service & sales department. Highly recommend to anyone. More

Very calm and not pushy! Very helpful ! Knowledgeable in all aspects of the car. Willing to deal. Very helpful ! Knowledgeable in all aspects of the car. Willing to deal. More

Service is “okay” but not great. Some questions left unanswered. Not great personal followup. Just overall “okay” service and nothing exceptional. We are not happy with the push to h Some questions left unanswered. Not great personal followup. Just overall “okay” service and nothing exceptional. We are not happy with the push to have work done on the vehicle that is not necessary. More