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George Gee Kia Coeur d'Alene - Service Center

Coeur D' Alene, ID

4.5
132 Reviews

132 Reviews of George Gee Kia Coeur d'Alene - Service Center

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December 17, 2022

Great service great people great snacks clean waiting area tv is a nice effect prompt timing More

by LESSLIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Unterseher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Professional, competent, treats all people with respect, knowledgeable. On time nice waiting area for customers Merry Christmas More

by JOHNSONLARRY2108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Unterseher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Super nice folks and great service. Their tire rotation price cannot be beat! I love my Kia unknowing it will be well taken care of here. More

by kfd819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Unterseher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember names. Sorry.
April 04, 2022

Very rude and lied 2 times to me about cost. Money hungry and acted like he had no idea how to run a service department More

by Greg M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Unterseher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

George Gee Kia Coeur d'Alene responded

Hi Greg, My name is Jennifer Porcello and I am the Customer Relations Manager located at George Gee CDA. Customer satisfaction is our top priority here. I am sorry to hear about your experience, I would like to hear more. Can you please call me at 208-667-7416. Thank you

January 27, 2022

Took my kia sorento in for an oil change. They gave it back to me with no oil and I drove it home. Really pretty unbelievable but they wouldn’t replace the brand new vehicle that had less then 9k miles th More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Surby
Feb 22, 2022 -

George Gee Kia Coeur d'Alene responded

Ryan, We do not have a Jordan Surby who works for us and cannot find any record of a situation like this at our location. Please reach out to me at kriordan@goseegee.com or 509-927-1000 so I can get more information and try to help.. Kevin Riordan General Manager

December 02, 2021

Very disappointed in the service dept. Took a vehicle in for warranty work, radiator replacement. They cracked a transmission coolant line while replacing the radiator, then ordered the wrong part. A day jo More

by swtcntrygrl71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Dec 03, 2021 -

George Gee Kia Coeur d'Alene responded

Hi Cindy, this is Jennifer the Customer Relations Manager at George Gee CDA. Thank you for taking my call and for sharing your experience with me. I hope to have the opportunity to make things right and show you a True positive George Gee experience

September 07, 2020

Great dealership! Lucas is a great guy to work with! Got me into a car immediately after my cars engine blew. Wouldn’t have been able to do it without him! Thanks! More

by gdchristian1994
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucas Guckenburg
September 03, 2019

Out standing Not only are the autos incredible so are the staff. We loved our 2015 Kia,but were so impressed with the new Kias. The staff so helpful yet not push More

by 2PONYHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don McAndrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

George Gee Kia Coeur d'Alene responded

Thank you for the great review. We appreciate your business!

August 31, 2019

Love Gee Kia CDA Purchasing my vehicle at George Gee CDA was the best experience with any dealership I’ve ever been to, from Glenn and sales to Chris in service I’ve More

by coneryk25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Unterseher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Wilkinson, Rachel Gates
Sep 17, 2019 -

George Gee Kia Coeur d'Alene responded

Thank you for the great review. We appreciate your business!

August 01, 2019

Recommend/ undecided We are happy with our transaction and the 2019 KIA...BUT are not happy that with the upgrade and added expense there was no CD player in our vehicle More

by FAITHCM2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Shinneman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don McAndrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

George Gee Kia Coeur d'Alene responded

Thank you for the great review. We appreciate your business!

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