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George Gee Kia Coeur d'Alene - Service Center

Coeur D' Alene, ID

4.5
132 Reviews

132 Reviews of George Gee Kia Coeur d'Alene - Service Center

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December 20, 2018

Service was completed on time Service was completed on time. Spoke with Glenn during my time there and he is very knowledgeable. Answered alot of questions I had. The waiting area More

by CAROLLE_FREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Wilkinson, Paul Turner
December 20, 2018

I have always had good experiences I bought my car new, always had great customer service. Had an accident and the collision repair people were great, car is back to awesome, thanks geo More

by INKANDMUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Shinneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Billick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Stephenson, Douglas Fredericks, Glenn Wilkinson, Jennifer Popp, Paul Turner
December 18, 2018

Efficient and friendly Kelly is always kind and flexible. He greated me quickly and walked me to my car. Everything was above par! The car was was great too! More

by HUGHESBRANDI11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
December 17, 2018

Another amazing experience! Went in for my second free oil change and it was as pleasant as could be. They have a beautiful waiting area with a nice television and tons of treat More

by Kylezj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Wilkinson
December 17, 2018

Great experience My experience with service was grest brought my kia in for a engine replacement under warranty pleased to get loner vehicle thanks for a great ex More

by DAVIDGILLILAND2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
December 14, 2018

Top notch body shop Had some cosmetic work done on my 2016 Escalade ESV. Work looks great! Even better is that Beth made the entire process easy. She worked with me in More

by DAMURREYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ (Sales) & Beth (Body shop)
December 10, 2018

Engine Warranty We asked to have my car done by noon that day because of appointments we had made. We asked to be called when completed. Not done even though we were More

by PUTTER1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff
Dec 17, 2018 -

George Gee Kia Coeur d'Alene responded

This is Brandon Shinneman General Manager. I am so sorry to hear that your appointment was not able to be done in the timeline communicated. I can assure you this is an isolated incident. We pride ourselves on our industry leading customer service scores and review ratings so I would like to personally offer you a free dinner at Texas Roadhouse and some pre-paid gas cards as compensation for your inconvenience. I have met with the team to ensure this does not happen in the future and the whole team is committed to showing you what our normal experience looks like next time you are in. Please contact me directly so I can arrange getting you your gifts and apologize personally. 208-667-7416. Thank you!

December 04, 2018

great they were very helpful and assisted me with what I needed. would reccomend them to anyone. they are very friendly and courteous to what I needed. More

by jaime.harken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel in the service dept
December 03, 2018

Always efficient!, courteous. Always a pleasure !,, Very professional. Every employee that walks by you in the service lounge is always ftiendly. Saying hello or just smiling at you. Always acknowle More

by RJALM1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachaeli in service department, and service cashier
November 30, 2018

Easy and fast turn around The woman checking me out was great, personable and reviewed work completed and scheduled work for next week once parts come in. Best person I have d More

by AMY43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name has alluded me but it was a Female in Service, 11/29/18 checked me out @ 4:30PM gee cadie location