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George Gee Kia Coeur d'Alene

Coeur D' Alene, ID

4.8
701 Reviews
Home of the lifetime no cost warranty. Proud to boast the highest manufacturer customer service scores in both sales and service with a family friendly transparent sales process.
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317 W Dalton Ave

Coeur D' Alene, ID

83815

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Showing 701 reviews

December 19, 2018

Cooperation is tops Great to deal with an auto dealership that does not deal stress. They are a fun bunch of people and would surely recommend them to others. More

by Darnmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Stephenson, Glenn Wilkinson
December 18, 2018

Excellent!! What an incredible experience working with Glenn Wilkinson, Sales, and Nichole Stephenson, Finance, in the purchase of our new KIA Sportage! Both, cl More

by Dars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Stephenson, Glenn Wilkinson
December 18, 2018

Efficient and friendly Kelly is always kind and flexible. He greated me quickly and walked me to my car. Everything was above par! The car was was great too! More

by HUGHESBRANDI11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
December 17, 2018

Another amazing experience! Went in for my second free oil change and it was as pleasant as could be. They have a beautiful waiting area with a nice television and tons of treat More

by Kylezj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Wilkinson
December 17, 2018

Great experience My experience with service was grest brought my kia in for a engine replacement under warranty pleased to get loner vehicle thanks for a great ex More

by DAVIDGILLILAND2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
December 15, 2018

Very good Eric was great to work with. He is very friendly and knowledgeable. But I felt like the other departments didn't back him up 100%. More

by XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne, Nichole Stephenson, Glenn Wilkinson
December 14, 2018

Top notch body shop Had some cosmetic work done on my 2016 Escalade ESV. Work looks great! Even better is that Beth made the entire process easy. She worked with me in More

by DAMURREYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ (Sales) & Beth (Body shop)
December 13, 2018

EXCEPTIONAL Glenn Wilkinson was so pleasant to work with. We really enjoyed the no hassle and no pressure service. He was able to answer all of our questions with More

by Deb2960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddie Wilkinson ----5 stars for her, Glenn Wilkinson
Dec 13, 2018 -

George Gee Kia Coeur d'Alene responded

Thank you Deb! Welcome to the Gee family!

December 10, 2018

Engine Warranty We asked to have my car done by noon that day because of appointments we had made. We asked to be called when completed. Not done even though we were More

by PUTTER1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff
Dec 17, 2018 -

George Gee Kia Coeur d'Alene responded

This is Brandon Shinneman General Manager. I am so sorry to hear that your appointment was not able to be done in the timeline communicated. I can assure you this is an isolated incident. We pride ourselves on our industry leading customer service scores and review ratings so I would like to personally offer you a free dinner at Texas Roadhouse and some pre-paid gas cards as compensation for your inconvenience. I have met with the team to ensure this does not happen in the future and the whole team is committed to showing you what our normal experience looks like next time you are in. Please contact me directly so I can arrange getting you your gifts and apologize personally. 208-667-7416. Thank you!

December 09, 2018

Buying our Kia Glenn was great, went out of his way to help us and spend time with us. A very nice man. He made buying the car easy. More

by Football 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Wilkinson
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