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Genuine Motorcars Inc

St Petersburg, FL

5.0
233 Reviews
We are a family owned business with over thirty years experience in the automobile industry. We are located at 3170 24th Avenue N, St. Petersburg, FL 33713. Being a “Boutique Type” Highline Luxury Auto Dealership our main objective is to give our customer the best quality autos that money can buy, combined with low miles, excellent condition, along with a competitive price. Some of our used luxury autos for sale are Mercedes-Benz, Porsche, BMW, Jaguar, Lexus and Audi.
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3170 24th Ave N

St Petersburg, FL

33713

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Showing 233 reviews

March 21, 2018

Great experience From start to finish , We had a great experience with Rob in dealing with the purchase of a Porsche Cayenne. They addressed all our concerns about pu More

by Porsche12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bolinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Burton
March 17, 2018

great experience/ mint condition inventory Had a great experience working with Nick on buying a very low mileage , showroom condition Mercedes Cabriolet. The inventory at Genuine Motor Cars is More

by Sgoode1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Burton
March 11, 2018

My on line purchase did not go too well. My experience was strictly based on buying a car from Genuine Motorcars on-line as I was out of state. My first call to GM was answered by Nick. The More

by Azda58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Burton
Mar 15, 2018 -

Genuine Motorcars Inc responded

Mr. Dave A. Thank you for informing us about your out of state purchase experience with our company. We take our customers reviews seriously and would like to know firsthand, how we can better ourselves to make sure our customers are receiving excellent customer care. We have built our company over the last 18 years by providing the best customer service that we can. If we have fallen short of that in any aspect, we would like to resolve the matter to ensure you have an overall positive experience. We are grateful that you have reached out to us and expressed your thoughts regarding your purchase. Thank you for the realization and acknowledgement that the vehicle you purchased was 14 years old and you knew there were going to be some imperfections. Nick showed you the video of the vehicle and the imperfections that you were made aware of. He told you they would be fixed; however, he did not elaborate that we were only going to touch up the particular scratches you wanted fixed. Normally on a 14 year old vehicle we would not get into painting body panels for scratches that were less than 6 to 8 inches in length and width. If you were made aware of the scratches being touch up only that you wanted fixed and it was not sufficient; you then in turn could of made a decision to pay extra for the repair or decide not to purchase the vehicle. We did have an inspection sheet on the vehicle from a local repair shop, and Nick failed email you the information. This is not a normal procedure with our company. You are right; we do not replace hoses, belts, and batteries with a maintenance inspection. It is only done when the repair shop has recommended it. The repair shop will not recommend prevention maintenance. If the customer requests prevention maintenance to be done, it will be at the buyer’s expense only. As far as the transport service, we help facilitate it as a courtesy for our customers. We have no control over transport companies or their drivers. We are always available to help if the customer has concerns regarding the transport procedures. However, sometimes there are unforeseen occurrences beyond our control. In summary, Nick is very aware of his failure to communicate in full with you regarding your concerns. He is a very reliable employee and all of us here at Genuine Motorcars appreciate his work. This has been a learning experience and valuable lesson for Nick and all of us at Genuine Motorcars Inc. We must strive to communicate, listen, and address our customers concerns to the best of our ability at all times. Sincerely, Joe Kase President Genuine Motorcars Inc.

March 08, 2018

Amazing Inventory! The car was exactly as they described it. They followed through with everything as promised. Would definitely recommend. I love my car! Two thumbs up. More

by Deona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Burton, Jimmy Bell
March 06, 2018

BETTER THAN PERFECT CAR !!!! 2006 XLR How amazing to call about a car on Monday and have it in your driveway Friday afternoon. Even more amazing is the car is much nicer in person than th More

by joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bolinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Burton
March 06, 2018

A Genuine experience From the moment I contacted the dealership I can only say positive things about the whole experience. Jimmy the salesperson was nothing but helpful. I More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Burton, Jimmy Bell
March 03, 2018

Outstanding. If your looking for a high end car look no further. ROB BOLINGER will offer outstanding service and the best deal on a top end auto of your choice. Th More

by mark wellington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bolinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kase, Nick Burton
February 17, 2018

Great Level of Service I live in CA and found this Porsche Cayman S at this Dealership in Florida. I was initially concerned buying a car without seeing it as well as having More

by mschmitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Williams , Nick Burton
February 07, 2018

Rob Bolinger Enjoyed working with Rob Bolinger in the purchase of my Jaguar convertible. I would recommend the dealership to anyone looking for outstanding deal a More

by Paul Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 06, 2018

Great experience I was looking for a car similar to my Lexus ES350, after a recent accident totaled mine. I looked around online and found that genuine motorcars had a More

by DGliewe1634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bolinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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