Gengras Subaru Torrington

Poor Follow up from Sales We had been loyal Center Subaru customers. However, this most recent experience purchasing our THIRD Subaru ruined our perspective of their sales depa We had been loyal Center Subaru customers. However, this most recent experience purchasing our THIRD Subaru ruined our perspective of their sales department. After an in person visit with Tai and a follow up call with some questions on the vehicle we were looking to purchase, we are still waiting for a response. There was a lack of willingness to work with us for what we were looking for and we never received a return call. It's baffling that I now received a survey to complete on a vehicle I never had a follow up on, never mind purchased! I had been a big fan of Center Subaru, and still am of the Service Department. However, the sales department left much to be desired. We ended up going to Schaller Subaru for our purchase a few weeks later and were extremely happy with how they handled everything. More

Professional and Helpful Tai Maher and Evan Grohs gave me just the kind of service I was looking for--professional, no pressure and personal. My many questions were answered q Tai Maher and Evan Grohs gave me just the kind of service I was looking for--professional, no pressure and personal. My many questions were answered quickly with courtesy, something I value. I'm very pleased with my Impreza, and I've recommended both Tai and Evan to future car shoppers. More

Mike did an excellent job when I came to him only knowing I wanted a Subaru, but not knowing what model, new or used. I’m I wanted a Subaru, but not knowing what model, new or used. I’m More

professional, experienced, personal great place, great people. I have bought 3 cars there and plan to buy more in the future. the team led by salesman Mike P is outstanding; personal , great place, great people. I have bought 3 cars there and plan to buy more in the future. the team led by salesman Mike P is outstanding; personal , courteous and professional More

I have purchased all of my cars through Center Subaru and it has always been an easy and enjoyable experience. I highly recommend this dealership it has always been an easy and enjoyable experience. I highly recommend this dealership More

Great customer service! Patient, respectful, and extremely knowledgeable. Willing to go above and beyond to make sure your experience is excellent. I will definitely be coming back for ky next vehic extremely knowledgeable. Willing to go above and beyond to make sure your experience is excellent. I will definitely be coming back for ky next vehicle. More

my latest Subaru i have had 6 Subarus over the years and continue to be happy. All my questions were answered by Mike in a patient manner and i did not feel pressured i have had 6 Subarus over the years and continue to be happy. All my questions were answered by Mike in a patient manner and i did not feel pressured in any way. Being that i am not tech savvy, i found Evan's help with the technical end made adjusting to the new updated car much easier for me.Thank you More

Great experience purchasing a car from Nick Hammond. He was so knowledgeable and trustworthy. I’m in love with my new car!! Thank you so much! was so knowledgeable and trustworthy. I’m in love with my new car!! Thank you so much! More

MY EXPERIENCE WITH PURCHASING A CAR FROM CENTER SUBARU The three people I dealt with from Center Subaru in Winsted, Torrington gave excellent service. As not familiar with Subaru cars, Jessie Royayo was v The three people I dealt with from Center Subaru in Winsted, Torrington gave excellent service. As not familiar with Subaru cars, Jessie Royayo was very helpful and patience in describing the different makes of cars available. The decision was to purchase the Forrester. It has enough room for my height of 6’4”, good mileage and visibility. Since not familiar with the Subaru, Mariah Hilpert went over the mechanics of using the car. I would recommend buying from Center Subaru in Winsted Torrington, CT. Thanks Joseph Cabrera for making the purchase effortless with the financing as well. More

2nd time around This is the second Subaru I have purchased from Center Subaru and with Sales person Tracy Breen. I could not have been treated better. All of their This is the second Subaru I have purchased from Center Subaru and with Sales person Tracy Breen. I could not have been treated better. All of their staff is friendly, helpful, knowledgeable and extremely Respectful. John Russell explained the workings of the car before I drove it home and make it all seem easy and left me with a level of comfort in driving my new 2020 Outback home for the first time. I wouldn't consider going to any other salesperson or any other Subaru Dealership. More