
Gengras Subaru Torrington
Torrington, CT
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3,805 Reviews of Gengras Subaru Torrington
Great Overall Experience I chose Center Subaru over my local dealership in town due to both terrible experiences at my former dealership and great word of mouth references of I chose Center Subaru over my local dealership in town due to both terrible experiences at my former dealership and great word of mouth references of Center Subaru. The references I received turned out to be entirely true, and I couldn't be more satisfied with my experience. From the beginning, all of the individuals I spoke with were courteous and knowledgeable, and never made any of my requests or questions seem like a chore. My salesman, Chris Miller, stayed in constant contact with me throughout the purchase process, as I was pre-ordering a vehicle and had close to a 2 month wait on the car. He was quick to respond to any emails or voicemails I would leave, and took the initiative to check in with me even if there wasn't a new update on the vehicle or timeline. I would say without question that Center Subaru would be the spot where I buy any of my future vehicles from. More
rich was fantastic I learned of rich thru my mother and father in law. Went to see him and we had th best service any one person can get. I am going to recommend rich t I learned of rich thru my mother and father in law. Went to see him and we had th best service any one person can get. I am going to recommend rich to everyone I know. Great personality,fantastic work ethic and enthusiastic. Thanks rich for all u done for me this past week. More
Center Subaru I travelled 70 miles to look at the '07 Outback Impreza I had seen on Auto-Trader.com and had intended to look at another car 30 miles further on the I travelled 70 miles to look at the '07 Outback Impreza I had seen on Auto-Trader.com and had intended to look at another car 30 miles further on the same trip. I was very impressed w/ the car tho I had hoped to purchase a car w/ less miles than the 131k on this one. Having owned 3 other Subarus, I'm aware that the motors last easily twice that. Joe Kolosky was very personable and helpful w/ all my questions. I was also warmly greeted and assisted By William Glanville, whom I had corresponded with online. The asking price was fair tho the trade-in value of my '03 Outback Sport was less than I had anticipated. I was aware that trade-ins commonly bring less money than a private sale but all things considered, it would have been a large headache to accomplish everything including the logistics of getting to Center Subaru from my home. I made a counter offer to Joe w/ the assurance that, if accepted , I would not visit the other dealership that I had planned on, and finalize the deal. Joe was uncertain if mgmt. would go for it but Joe helped my cause by reiterating to mgmt. the distance I had come and the fact that my offer was not too far from theirs. In the end they accepted and the car has been great. One criticism: Their was some rust inside the gas filler door that I didn't like and Joe assured me the shop would take care of it. Well, it bled back thru in only a few days so I contacted Joe regarding this and that for my 1st service visit I would hope Center Subaru would make good on the rust repair at no charge. He assured me that they absolutely would. All in all, it was a very relaxed buying experience, thanks to William Glanville and especially Joe Kolosky. More
Our experience with rich Oloughon. Rich spent an amazing amount of time explaining explaining each of the different types of vehicles so that I could make an informed decision on my pur Rich spent an amazing amount of time explaining explaining each of the different types of vehicles so that I could make an informed decision on my purchase. We were very happy to have such a well informed salesperson who did not pressure is. We feel comfortable calling him when we have a question and will buy all our vehicles from him in the future. More
Reasonable Price. Reasonable price and quick services. We went in on Friday afternoon and got the car on Saturday. They considered our point of view and we got a sati Reasonable price and quick services. We went in on Friday afternoon and got the car on Saturday. They considered our point of view and we got a satisfactory price and services. More
Fantastic team From the moment I started researching cars on their website my experience was fantastic. The very helpful and friendly staff provided a no-pressure e From the moment I started researching cars on their website my experience was fantastic. The very helpful and friendly staff provided a no-pressure experience, supportive and professional at all times. Kit Nan is a great guy to buy a car from. Highly recommended! More
leasing a subaru impreza I went to Subaru two times, the first time I was looking to buy a used car, the second time I changed mind and decided to lease a new Subaru. The ser I went to Subaru two times, the first time I was looking to buy a used car, the second time I changed mind and decided to lease a new Subaru. The service from Joshua was great and he really worked hard to find me a car. So far I am very satisfied with my car. More
great experience I had a great experience with Center Subaru. Salesperson Josh Lynch asked if he could help me as soon as I walked in the door. He didn't rush me and h I had a great experience with Center Subaru. Salesperson Josh Lynch asked if he could help me as soon as I walked in the door. He didn't rush me and he took the time to make sure he understood exactly what I was looking for with the car I was looking to purchase. He also answered all my questions and gave me the opportunity to test drive a couple of different vehicles. Josh was determined to help me find what I wanted -- and at a fair price. I recommend the dealership and Josh to anyone looking for a car, especially a Subaru. I feel great about my purchase and the fact that Center Subaru will continue to take good care of me through its service center and other resources. More
purchase of new Subaru Outback My husband and I were very happy with the respect and care we received from Frank Marchion in our negotiations for our new Subaru Outback. He went abo My husband and I were very happy with the respect and care we received from Frank Marchion in our negotiations for our new Subaru Outback. He went above and beyond in making it possible to drive a new car. Thank you so much! Anna-Christine Stanton More
Quick and Easy!!! My previous car (2005 Chevy Cobalt) had been shutting off while I was driving, more than a few times and ended up having a recall. Being that I commu My previous car (2005 Chevy Cobalt) had been shutting off while I was driving, more than a few times and ended up having a recall. Being that I commute to work daily and school I needed something much more reliable and SAFE! Rich was more than accommodating! They already had the exact car on the lot I wanted and were able to negotiate a price within my budget. I drove off five days later with my brand new car and haven't looked back since! Thank you Rich and Center Subaru for such a quick and easy experience!!! More