Gengras Subaru Torrington

THE VERY BEST The classy part about dealing with Center Subaru is their concern that YOU receive THE VERY BEST attention and information when you are purchasing one The classy part about dealing with Center Subaru is their concern that YOU receive THE VERY BEST attention and information when you are purchasing one of their vehicles. I was introduced to Rich O'Loughlin and was told he would be my sales rep. He was spectacular!!!! He possessed a vast knowledge of the Subaru I was interested in and was able to answer questions to my satisfaction....I never felt rushed or pushed. He was very interested in my needs. Rich is VERY professional...friendly, low key and light hearted. Rich NEVER showed any frustration or boredom. I left Center Subaru 100% satisfied...starting with my introduction to Rich, through the test drive, right up to his going through the vehicle with me and buying my new Subaru. I had been to TEN other dealerships in the past few months before going to Center Subaru. They were all stressful experiences....but NOT at Center Subaru...it was wonderful! I've already told friends and family to go to Center Subaru AND to please make sure they work with Rich O'Loughlin...he is THE VERY BEST. More

Go see Joe at Center Subaru Joe was friendly and professional. Never thought that I was being lied to. His knowledge about the product is 2nd to none. If you want a no hassle, fr Joe was friendly and professional. Never thought that I was being lied to. His knowledge about the product is 2nd to none. If you want a no hassle, friendly car buying experience go see Joe at Center Subaru More

Excellent Experience It was a no worries, no stress process that led me to the car that fits me best. They really listened to what I was looking for and were able to use t It was a no worries, no stress process that led me to the car that fits me best. They really listened to what I was looking for and were able to use their knowledge to give me exactly what I wanted (and didn't even know I wanted) in a car. They were never rude or pushy and did not try to intimidate or rush me through the process. It was my first time buying a new car, and they professional in every sense as they walked me through the process. More

Excellent 1st Car Buying Experience Kris worked with me to get my 2013 Legacy. He worked hard to find me what I was looking for, and was very patient with my needs, as we did more than o Kris worked with me to get my 2013 Legacy. He worked hard to find me what I was looking for, and was very patient with my needs, as we did more than one test drive. He did not push at all, and was very focused on my satisfaction. He explained the services Center Subaru offered very well, and made me feel right at home and peace with my car decision. The warranty and roadside service they offer is fantastic. Kris and the finance manager went above and beyond to get me the payment I was looking for, and I am very happy with the results. I would highly recommend Kris and the team at Center Subaru to other customers in the future. More

Best Car Buying Experience This was my family's best car buying experience to date. It was pleasant from the our initial phone contact with Tracy Breen, straight through to fin This was my family's best car buying experience to date. It was pleasant from the our initial phone contact with Tracy Breen, straight through to finding the perfect Subaru to meet our family's needs, completing the paperwork and driving our new Forester home. The process was enjoyable & informative. I certainly will recommend Center Subaru to my friends, family and anyone who asks. Thank you! More

new car purchase Joe Kolosky scale of 1to10 10+ joe was exceptional with information pertaining to knowledge of my purchase & center Subaru dealership will recommend h Joe Kolosky scale of 1to10 10+ joe was exceptional with information pertaining to knowledge of my purchase & center Subaru dealership will recommend him to friends and relatives great salesmanship! More

Lease I contacted this dealership on 6/14/14 for a specific Subaru Forester Model. I spoke with salesperson Frank Marchion. We discussed the features. It wa I contacted this dealership on 6/14/14 for a specific Subaru Forester Model. I spoke with salesperson Frank Marchion. We discussed the features. It was the only model on the lot. I gave a deposit by credit card to hold the car. I live approximately 200 miles away from this dealer, so all discussion and completion of the finance application was due via telephone and computer. Since this lease purchase was out of state, I was unfamiliar with the registration and license plate differences. Frank patiently explained it to me, more than once. We agreed on 6/18/14 as the date to take possession of the vehicle. Frank asked that I telephone him when leaving home, I did. Someone drove me to the dealership. So when we drove in, he greeted me in the parking lot and explained the vehicle's features. My questions were answered easily and with confidence. He had his iPad and asked that I step in front of the vehicle for a picture. He also took a picture of my friend and I in front of the vehicle. He emailed the pictures to me. We then went inside the dealership where he pointed out the service and waiting areas. He offered us a beverage. We then went to his desk and he went over the vehicle's manuals. He said I can call him or the service manager if I had any questions. The business manager came to the Frank's desk where I completed the finance documents. Any questions I had were pleasantly answered. A VERY NICE EXPERIENCE! It was well worth the drive. More

Great Experience with this dealership and salesperson. Joe Kolosky was very nice to deal with. Answered all my questions and was very helpful. Always kept in touch with me. Went out of his way to get me Joe Kolosky was very nice to deal with. Answered all my questions and was very helpful. Always kept in touch with me. Went out of his way to get me the car I wanted. Also, the dealership is very customer-friendly. It's new, clean and bright. Very appealing. The customer lounge is quite accommodating. I like the drive up service availablity as well. I would recommend Joe Kolosky and Center Subaru to anyone looking for a new car. I will definitely go back there when my lease is up. More

Kathleen Gotlibowski Great buying experience Kris was a pleasure to work with. Very knowledgable and not pushy at all. Found me the Forrester with everything I wanted and Great buying experience Kris was a pleasure to work with. Very knowledgable and not pushy at all. Found me the Forrester with everything I wanted and then some. And the "Red" color that I wanted. I've been driving the car for about a month now and every minute behind the wheel is a pleasure! More

Excellent dealership This dealership was very friendly and customer service oriented.they explained their vehicles without overly pushing for a sale.They helped us to get This dealership was very friendly and customer service oriented.they explained their vehicles without overly pushing for a sale.They helped us to get the vehicle we wanted for a great price. Would definitely refer to a friend.definitely will do business again More