
Gengras Subaru Torrington
Torrington, CT
Filter Reviews by Keyword
By Type
3,803 Reviews of Gengras Subaru Torrington
Excellent Wonderful experience. Highly recommend them in every aspect . Mike was the absolute best .helpful, informative, honest with a great smile and friendly Wonderful experience. Highly recommend them in every aspect . Mike was the absolute best .helpful, informative, honest with a great smile and friendly personality. We couldn't be happier. More
Easy Purchase Excellent friendly dealer. I normally shudder when it is time to purchase a car. Not this time. We purchased a 2018 Forester for my wife. We easily ne Excellent friendly dealer. I normally shudder when it is time to purchase a car. Not this time. We purchased a 2018 Forester for my wife. We easily negotiated a fair price and right thru the delivery things could not have gone better More
Rememberable service! Communicated with Liza, service was very friendly, and executed flawlessly . Very accommodating and understanding. Everything went as best as anyone c Communicated with Liza, service was very friendly, and executed flawlessly . Very accommodating and understanding. Everything went as best as anyone could expect. Will do service here again! More
A Second Car About two months ago were purchased a new LEGACY and are very pleased with it. Our initial service visit last week was done in a comfortable and prof About two months ago were purchased a new LEGACY and are very pleased with it. Our initial service visit last week was done in a comfortable and professional way. This week we went back to the dealership and purchased a new FORRESTER. Again, we worked with David Robinson who could not be more helpful. The sales manager, Joe, is also very accomodating.. Everyone you need to see at the dealership: sales, business office and service treat you in a friendy and courteous fashion. We visited many dealerships before deciding on Center and none of them compare in quality of attention and service. More
AMAZING Very friendly, personable, and informative. John was a great guy for promoting you and helping you find the best deals possible. Great experience of b Very friendly, personable, and informative. John was a great guy for promoting you and helping you find the best deals possible. Great experience of buying my first car!! More
Wonderful service Staff was very attentive, prompt, and knowledgeable. Service was for a air bag recall. The office was clean, warm, and welcoming. Great dealership, wo Staff was very attentive, prompt, and knowledgeable. Service was for a air bag recall. The office was clean, warm, and welcoming. Great dealership, would recommend, More
Excellent service, thorough answers, no run around This is a great dealership because their policy is to be up front about their prices, taking the stress (almost) out of buying a new car. They are gre This is a great dealership because their policy is to be up front about their prices, taking the stress (almost) out of buying a new car. They are great, and had thorough answers for all of my questions (and even some I didn't know I had). They were efficient and respectful of my time. I came all the way up from NJ because my family has been coming here for years and they gave me the best deal I could find anywhere in the tri state area. More
Excellent dealership I responded to a radio ad that the dealership was running for low priced Imprezzas and 0% interest. I wasn't really thinking that I was in the market I responded to a radio ad that the dealership was running for low priced Imprezzas and 0% interest. I wasn't really thinking that I was in the market for a new car - probably out of my price range. The salesman took me for a nice long test drive while the manager checked out what I would have as a trade in. I was correct about the car being out of my price range, but the manager was willing to make changes to the trade in that did bring the cost to within my budget. Nothing new there, dealers don't want you to leave the property if they can help it. But they did get me the payment I needed to make it work by paying more for my trade in than it might actually be worth. No one was ever rushed, I always felt like they were giving me all the information there was. No one tried to up-sell me anything, although options were available. Nice people all around. More
Great experience as first time buyer! I came in as a first time buyer with no credit looking for a pre owned vehicle and left with a brand new car with affordable monthly payments so overa I came in as a first time buyer with no credit looking for a pre owned vehicle and left with a brand new car with affordable monthly payments so overall great experience! There were some miscommunications regarding appointment scheduling but it's a long complicated process and it happens sometimes. Definitely will considering going back for my next car! More
Exceptional service! I absolutely love this Dealer! Each time I've visited I have received courteous and professional service. I am very appreciative of Joe K who has help I absolutely love this Dealer! Each time I've visited I have received courteous and professional service. I am very appreciative of Joe K who has helped me on two separate occasions in getting the perfect vehicle that met all of my needs. He has went above and beyond to assist me and is someone I would recommend to any of my friends or family members! I am fond of the entire staff at center Subaru, they have always been so accomadating and professional! They also make you feel super comfortable and at home. Thank you again for the exceptional customer service you provide! More