Gengras Subaru Torrington

Everyone very pleasant and knowledgeable Pleasant Knowledgeable. Friendly. Third car I have purchased from this dealership. Live in the the Northern part of CT, snowy winters, Subaru gets Pleasant Knowledgeable. Friendly. Third car I have purchased from this dealership. Live in the the Northern part of CT, snowy winters, Subaru gets me around safely. The young man Michael did a great job of explaining all functions More

Very happy Mike answered all my questions, didn't try to pressure me in to anything, and got me a great deal on my new car! I highly recommend this dealership ov Mike answered all my questions, didn't try to pressure me in to anything, and got me a great deal on my new car! I highly recommend this dealership over other subaru dealers I visited in the past. More

AlwaysGREAT Everyone at Center is always helpful and friendly!! Even if it’s just coming in to reset my clock! Can’t recommend and thank them enough Everyone at Center is always helpful and friendly!! Even if it’s just coming in to reset my clock! Can’t recommend and thank them enough More

Great staff Everybody that I encountered here added to the positive environment! I started with getting service for my old vehicle, and wound up upgrading. It had Everybody that I encountered here added to the positive environment! I started with getting service for my old vehicle, and wound up upgrading. It had already been in the back of my mind, but the staff made the decision to upgrade my Forester an easy one. More

Pay Liza She made my appointment making and everything just an overwhelming positive experience. Unfortunately she drives a blue wrx and not a gray one but hey She made my appointment making and everything just an overwhelming positive experience. Unfortunately she drives a blue wrx and not a gray one but hey 🤷??? Besides her color selection she is just probably the best to communicate with over at that dealership. Thank you. Will be back for mods soon! More

Initial Service Everything went very smoothly! II was taken right in to a nice lounge, and had a short wait. It seemed to be a very thorough inspection, and the follo Everything went very smoothly! II was taken right in to a nice lounge, and had a short wait. It seemed to be a very thorough inspection, and the follow up was excellent.. More

Car issues suck, but Center Subaru makes it better Every time I have to get my car fixed, I know that Center Subaru is always going to get me in and out quickly as possible. The customer service is 99% Every time I have to get my car fixed, I know that Center Subaru is always going to get me in and out quickly as possible. The customer service is 99% of the time AMAZING and I never have a bad experience there. They always make sure everything is working great and will always try to save you money when they can! More

Tire Replacement Time to replace tires I called parts and Nick was extremely knowledgeable, efficient and friendly! He provided information and recommendations alon Time to replace tires I called parts and Nick was extremely knowledgeable, efficient and friendly! He provided information and recommendations along with warranty info and pricing to help me make informed decisions for my needs as requested. He then followed up after the service was complete and sent me an email with additional information I had inquired about. Liza texted and emailed to schedule the appointment when the parts arrived which I found to be a time saver and convenient! Mark is always friendly and helpful and check-in was no wait and easy. When I returned to pick up my car Mark was busy and Maria proactively helped check me out so I didn't have to wait. Friendly, helpful, efficient and exceptional service from this Parts & Service team for this visit! More

Friendly staff, nice waiting area Over the past year, Liza from the service department has made sure that each visit is perfect. I love how easy an oil change is, and their waiting are Over the past year, Liza from the service department has made sure that each visit is perfect. I love how easy an oil change is, and their waiting area is STACKED with coffee, snacks, free WiFi, and a clean bathroom. More

Air bag recall Liza my csr for Center Subaru was on top of her game for my service call. She had me scheduled and provided me with a loaner in a matter of minutes. Liza my csr for Center Subaru was on top of her game for my service call. She had me scheduled and provided me with a loaner in a matter of minutes. Upon arrival, John got me in/out ASAP into my loaner and on my way. Center is a bit out of my way but worth the effort when they can take care of my business as well as they do. Thx. Bill Pearson. More