Gengras Ford
Plainville, CT
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service on 2015 F350 always takes good care of my vehicles. Staff are always friendly explain what needs to be done in terms that are easily understood I've been using always takes good care of my vehicles. Staff are always friendly explain what needs to be done in terms that are easily understood I've been using this dealership for ten years More
The staff at Gengras Ford was very friendly from the moment I walked in the door. I was greeted by Zack my salesman who showed me two MKC vehicles. He made the entire process very easy and never pressu moment I walked in the door. I was greeted by Zack my salesman who showed me two MKC vehicles. He made the entire process very easy and never pressured me. We then spoke with his manager Jim Feroni who also answered all of my questions. I would recommend to all of my friends and family, if you are in the market for a vehicle you have to go to Gengras!! More
Came in to get two sets of tires and rims mounted and balanced. Techs were friendly and said the work would be done in an hour. I returned an hour later and everything was finished and all work looked go balanced. Techs were friendly and said the work would be done in an hour. I returned an hour later and everything was finished and all work looked good! Price was very fair. More
From the minute I walked into the dealership I felt super comfortable and welcomed. I ended up working with JV to help me find a new car. He was super nice and made the process very easy and exciting. JV fou comfortable and welcomed. I ended up working with JV to help me find a new car. He was super nice and made the process very easy and exciting. JV found me the perfect car. I am so impressed by Gengras Ford and I will be referring anyone who is looking for a vehicle to go to this dealership. More
Excellent Great service. My Husband has purchased vehicles from this dealer in the past. The sales person did his best to make the sale go smoothly. Great service. My Husband has purchased vehicles from this dealer in the past. The sales person did his best to make the sale go smoothly. More
I was attracted to Gengras Ford because of there large inventory and receptive pricing approach. Once i decided to pursue a vehicle they had, they negotiated a fair price and terms without the stereotypic inventory and receptive pricing approach. Once i decided to pursue a vehicle they had, they negotiated a fair price and terms without the stereotypical dealership game playing. More
Always get great service from Peter Hollenbeck, I have purchased three vehicles at this dealership Crowley Ford. I had planned to purchase other vehicle from Gengras Ford but When I had my Ford Esca I have purchased three vehicles at this dealership Crowley Ford. I had planned to purchase other vehicle from Gengras Ford but When I had my Ford Escape last Saturday. I was told that as of Dec. 1, that Gengras will not honor the oil change service part of my maintenance agreement I purchased when I brought the vehicle. So now I have to go back to a Crowley dealership to get my service. Since doing this and since I have the maint. agreement I will have Crowley do the work if anything is found wrong at my oil change. This will also effect us when we are ready to trade in the escape for another Ford. We will no longer be purchasing another Ford through Gengras. I am sorried to say because dealing with Peter Hollenbeck, was and is excellent service and dealing with Eric in your quick lube was great to have my older car oil change service and I even purchased new tires through Eric have always received great service from these gentleman . I am disappointed and sadden over Gengras move not to honor this part of the maintenance agreement. I thought when Crowley sold this dealership to Gengras that this would be a seamless change for all of Crowleys customers but this is effecting me and I will have to takt my business else!!! More
great service, personalized care I am happy to have service done at this shop. The service team regularly does what they say they are going to do, which in todays world is going above I am happy to have service done at this shop. The service team regularly does what they say they are going to do, which in todays world is going above and beyond More
2020 Explorer ST John Q kept us in the loop. Very important to us. Had to wait almost three months for a 2020 model. Worth the wait! Thanks John! John Q kept us in the loop. Very important to us. Had to wait almost three months for a 2020 model. Worth the wait! Thanks John! More
still the same great service I had another excellent experience at this dealership despite the ownership change. To be honest, I have friends who've had poor service from another I had another excellent experience at this dealership despite the ownership change. To be honest, I have friends who've had poor service from another Gengras dealership so I was cautiously optimistic about returning to this shop. I have enjoyed wonderful service at this shop for 20 years and have purchased at least 8 vehicles over that time period as our children began driving. Once again, I was received courteously, enjoyed a cup of coffee while my vehicle was serviced, and my vehicle was returned to me cleanly. They even took time to check a problem with the computer settings after my battery died. I'm truly pleased to continue my business with this dealership after the ownership change. More