Gengras Ford

I purchased a 2017 pre-owned Focus with low mileage with assistance from John Velezis, who was very knowledgeable and made the purchase process simple. I was transferring plates from my former vehicle and h assistance from John Velezis, who was very knowledgeable and made the purchase process simple. I was transferring plates from my former vehicle and he even went out of his way to put the plates on the car himself. The car rides like new although being three years old it lacked that new car smell, such is life!. The price fell well within the blue book value for a similarly appointed Focus and was less expensive than many cars with higher mileage. More

I am looking for a car for myself and my college age daughter and Tom Callahan has been the most responsive salesman I have met. daughter and Tom Callahan has been the most responsive salesman I have met. More

I bought a 2013 Chevy Silverado from Tom Callahan he was very helpful and actually got down and looked underneath the truck to see the concerns I had with rust but he brought my concerns to the sales manage very helpful and actually got down and looked underneath the truck to see the concerns I had with rust but he brought my concerns to the sales manager but I feel that the manager really didn’t care about the customer but I was very happy with Tom. More

I purchased a new F250 super duty from Gengras ford on november 25, the day before thanksgiving! My salesman Tom Calahan was an absolute pleasure to deal with, i asked endless questions about the vehicle november 25, the day before thanksgiving! My salesman Tom Calahan was an absolute pleasure to deal with, i asked endless questions about the vehicle and pricing, he patiently answered all without feeling rushed! When it came to financing, dealing with Kara was equally a pleasure! Both Tom and Kara definitely go out of their way to make sure you are comfortable with your vehicle investment! If you are thinking of buying a vehicle, stop in and see Tom, Kara and the rest of the team at Gengras More

I bought a Ford Fusion from them on Saturday 10/24. It was the best car buying experience I ever had. I let them know I was coming in advance. What I was looking for and I left on Saturday with the car. A was the best car buying experience I ever had. I let them know I was coming in advance. What I was looking for and I left on Saturday with the car. A special thanks to Tony, Kara, Cote and Tom for busting their butts to get everything done in one day! You guys are awesome, and I love the car! Thank you again More

We bought a Mazda from them and we re from Long Island. Upon making the deal with the salesman John Velezis, we agreed on a price ( he would not budge a penny) and the car was to be delivered to our home Upon making the deal with the salesman John Velezis, we agreed on a price ( he would not budge a penny) and the car was to be delivered to our home by one of their employees. Didn't happen. We had to pick up the car at the ferry. BIGGEST THING; CHECK AND DOUBLE CHECK ALL OF THE NUMBERS ON YOUR CONTRACT. THEY WRITE ONE THING AND THEN USE THE NUMBERS TO THEIR BENEFIT, NOT YOURS. WE PAID MORE IN SALES TAX AND DMV FEES THAN WE SHOULD HAVE, AND AFTER TALKING TO A MANAGER, I WAS TOLD THAT THEY PAY A FEE TO AN OUTSIDE AGENCY TO REGISTER THE VEHICLE, AND GUESS WHO PAID FOR IT? ME, AND IT WAS NEVER ITEMIZED OR TALKED ABOUT. I'M ALSO WRITING A LETTER TO THE ATTORNEY GENERAL ABOUT THIS. YOU'VE BEEN WARNED. More

Absolutely horrible experience with Gengras Ford. I was unable to inspect the vehicle before signing the paperwork because they said it was still being cleaned. Before driving the car off the lot I noticed unable to inspect the vehicle before signing the paperwork because they said it was still being cleaned. Before driving the car off the lot I noticed rust bubbling in several spots from the inside out (top & bottom) of the hood, a dent on the LR quarter panel & defective taillight (safety issue). That is the reason they wouldn’t let me see the car before signing the paperwork. They didn’t even have the title to the car the day they sold it, the coolant level was well below the min. mark and there was no gas in the car. When I asked the dealer to assist in some of the cost to repair the car to the condition it should have been in at the time of the sale they basically said oh well it’s a used car. As soon as they have your money they want nothing to do with you. Very unprofessional dealership, I recommend staying as far away from Gengras as possible. I wish I did! More

I helped my son buy a used truck, salesman Tom Callahan could not have been more helpful, no pressure, professional, courteous. Buying a vehicle at Gengras was not stressful at all. Thanks to Tom I will co could not have been more helpful, no pressure, professional, courteous. Buying a vehicle at Gengras was not stressful at all. Thanks to Tom I will consider buying a truck for myself at Gengras. Thank you for a smooth process. More

THE WORST CAR DEALERSHIP I HAVE EVER DEALT WITH IN MY LIFE!!!! They have no customer service skills. I would not recommend them to anyone. LIFE!!!! They have no customer service skills. I would not recommend them to anyone. More

Would not honor service contract Gengras purchased the Lincoln dealership from Crowley and would not honor the purchased service warantee that included free oil changes. Cost $2400 pl Gengras purchased the Lincoln dealership from Crowley and would not honor the purchased service warantee that included free oil changes. Cost $2400 plus.i would not recommend doing business with either dealership More