Gengras Ford

Great Customer Service The customer service throughout the buying process was amazing! As we were not quick to make a final decision, the salesman was extremely patient wit The customer service throughout the buying process was amazing! As we were not quick to make a final decision, the salesman was extremely patient with us throughout the month long process. We went back and forth to the dealership several times trying to decide if we wanted to make the purchase or not and then it led to a search of the perfect vehicle for us. Not once were we made to feel uncomfortable or not valued throughout the process. In fact, Jason was always genuinely welcoming and willing to listen to our concerns and questions each time we arrived. Honestly, if it hadn't been for his patience and not being so persistent like many car dealers can me, I'm not so sure we would be made the purchase... So kudos for Jason and his salesman approach!!! More

Excellent service department The service department and in particular, the quick lane staff, are excellent. I have never had a bad experience and I am always treated with the utmo The service department and in particular, the quick lane staff, are excellent. I have never had a bad experience and I am always treated with the utmost respect. Eric Dionne is the best and his crew are professional, experienced, and overall very good - wouldn't take my car anywhere else. Suzanne C. More

Good Service ,Good place Good place and very nice sales people . Very helpful in getting paperwork and numbers together to go thru with customers and understanding and they li Good place and very nice sales people . Very helpful in getting paperwork and numbers together to go thru with customers and understanding and they listen to the customers.Service is very good there . More

My OilChange Everything is always done great. These guys always do a great job with my car. I never have a complaint. Thank you for your service. Everything is always done great. These guys always do a great job with my car. I never have a complaint. Thank you for your service. More

Sleazy ripoff artists I do not recommend buying a car from these people. In my opinion they operate just like the classic, sleazy car salesmen that we've all come to hate. I do not recommend buying a car from these people. In my opinion they operate just like the classic, sleazy car salesmen that we've all come to hate. They scammed me into a useless anti theft policy that I didn't want or even discuss. More

Friendly and efficient Although I didn't buy my 2015 Escape from Crowley (we lived in a different state at the time of purchase) I have taken it in for service there, and we Although I didn't buy my 2015 Escape from Crowley (we lived in a different state at the time of purchase) I have taken it in for service there, and we have since bought another Escape from this dealership. I was greeted promptly and we decided on what service would be performed on my car. I choose to wait in the comfortable customer lounge, and my car was ready in a very reasonable time. More

Nice experience. We walked in to look at a used truck. This truck was in great shape. The salesman said take your time to look it over. We looked at everything. Th We walked in to look at a used truck. This truck was in great shape. The salesman said take your time to look it over. We looked at everything. They said they did a safety check before they put anything on the lot. The only thing that i did not like is they did not chThe next day my friend came over to look at the truck, and he is a car guy, he said lets look at the air fillter. It was black. More

Treats customers like idiots I dropped my vehicle off to have service done. After spending several times on the phone regarding price of a starter installed I told them hoffman ha I dropped my vehicle off to have service done. After spending several times on the phone regarding price of a starter installed I told them hoffman had it for 166 plus tax. They then told me they would do it for that price. When I picked up the vehicle I noticed it was more money. More

Great experience! I went to this dealership while I was shopping for a new Ford Explorer. From the first visit, to delivery of my new vehicle, Seth Strano was great to I went to this dealership while I was shopping for a new Ford Explorer. From the first visit, to delivery of my new vehicle, Seth Strano was great to work with. He went above and beyond to make sure that I was satisfied. The dealership staff is well organized and the paperwork process was rather easy. Highly reccomend Seth and I am enjoying my new vehicle! Thank you. More

Awesome service I’m not a big fan of dealerships when it comes down to service but Crowley goes above and beyond. Fast and friendly service and sales personnel I’m not a big fan of dealerships when it comes down to service but Crowley goes above and beyond. Fast and friendly service and sales personnel More