Gengras Chrysler Dodge Jeep Ram
East Hartford, CT
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This rating is for the sales experience, which was terrific. A very comfortable satisfying buying experience, I bought a new Grand Cherokee. I went in first and test drove an Overland, wonderful car terrific. A very comfortable satisfying buying experience, I bought a new Grand Cherokee. I went in first and test drove an Overland, wonderful car but wanted to shop around to look at other possibilities. Went back two days later knowing I wanted a Jeep but didn't need all the features of the Overland and Wayne worked with me to find exactly the car I wanted with the options I wanted. The Business Manager and Finance Representative were also professional and helpfu. Overall an absolutely terrific experience. Though the end of this story is the sale of this new car, the beginning lies in the service this dealership offers. My last car was a 2004 Jeep Grand Cherokee, when my dealer closed I started going to Gengras for service. The person who seems to always be my contact is named Scott. I've had wonderful experiences there, Scott is professional, thorough and always seemed to want to provide the service I needed without selling me things I didn't. It's probably thanks to him that I went back to Gengras to buy my new car. I'd recommend this dealership to anyone, and in fact, I have. More
I have to say when I walked into Gengras I didn't know what to expect, but then Joe came over to me and introduced himself and asked what he could do for me. I had told him that I was interested in a Cal what to expect, but then Joe came over to me and introduced himself and asked what he could do for me. I had told him that I was interested in a Caliber, and I had noticed the one on the showroom floor, thinking that well it is a brand new one but Joe said well lets take it for a run and we did and I loved it of course. We got back and I am thinking that there is no way that I would be getting a 2011 car. We had gone into Joe's office and worked out some numbers and figured some things out and went from there. The next day I was called and said I was approved for the loan within a week I am driving my brand new Dodge Caliber thanks to Joe. Everything went so smoothly and I do have to say that it was just a great experience for me and for my first brand new car ever. Thanks so much for everything I would recommend Gengras to all my friends and family!!!!!!!!!!!!!! Lynn Ellis More
My husband and I went to Gengras after a long relationship with another dealership (closer to our home). We found the experience of doing business with this dealership to be very professional, in relationship with another dealership (closer to our home). We found the experience of doing business with this dealership to be very professional, informative, and comfortable. I was very specific about what I wanted and Gengras did not have this on their lot. Albie search and located precisely what I wanted. He priced it out very competitively and the finance rate bet our three credit unions. Although we showed up at the busiest time of the year, and day for that matter, Albie's relaxed, and professional attentiveness, would not have revealed this. He was informative about the product lines, knew so many details about the internal, external features, compared older versions to newer, innovations to proven history, and satisfied any questions we had. His knowledge and experience was easily displayed. It is not easy to spend money in these times, but the value, product and customer service received from this dealership left us very satisfied with our transaction. I would highly recommend giving this dealership a chance to let you know what they can do for you. We drove our new car, shinny clean and with a full tank of gas, home yesterday and could not be happier. Thank you Albie! More
First of all let me start off with saying that this would be my third time buying a car at a dealership and i wish i would have gone to gengras the first two time's , best car shopping experience ever !!! . be my third time buying a car at a dealership and i wish i would have gone to gengras the first two time's , best car shopping experience ever !!! . staff were great from the salesman to the floor managers and the finance manager . They were all very helpful any question i had they had the answer for ,there was no need for them to go ask someone else. The salesman was great he made sure i got the right car for the right deal made sure i felt comftorble with my purchase and did not try to over sell me something i didnt want , i told him what i was looking for ,the price range and when i came in he had a couple of cars lined up for me. i ended up buying a brand new dodge avenger which i am in love with, for a great price . i also plan on going back very soon with my younger brother he is also looking for a car so i recomended him to vtek (salesman) , he is a great guy . overall very friendly customer service, place is very clean and spotless , great cars ,great prices and great people working there . More
I just recently purchased a new Jeep from Joe Goffa at Gengras and can honestly say being this was my first time doing business with this dealership I was extremely satisfied and impressed. I without a do Gengras and can honestly say being this was my first time doing business with this dealership I was extremely satisfied and impressed. I without a doubt would definitely recommend Gengras to others! Joe kept me informed of when my vehicle would be arriving and everything promised was delivered!!!Thanks to Joe and the entire staff at Gengras for a positive experience!!! More
I went to Gengras to buy a new Dodge Ram. I was looking for a truck that was well equipped but not with an abundance of features that I did not need. Joe was persistent and eventually found exactly what I for a truck that was well equipped but not with an abundance of features that I did not need. Joe was persistent and eventually found exactly what I was looking for. I had looked for trucks at a few other local dealers in Connecticut and the bottom line price Gengras provided me with was the best deal I came across. I was referred to this dealership by a relative who had purchased two vehicles from them and I would recommend them as well to someone in the future. More
Was one of the only places that had the vehicle I wanted. Got a great price and a comfortable experience on a truck I wasn't sure I could find. Amazing inventory! Got a great price and a comfortable experience on a truck I wasn't sure I could find. Amazing inventory! More