Gengras Chrysler Dodge Jeep Ram
East Hartford, CT
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The minute i met Albie and Joe they made my visit comfortable with no pressure or fancy sales pitches...i got the vehicle i wanted(2012 wrangler unlimited)and a year newer for the same msrp other dea comfortable with no pressure or fancy sales pitches...i got the vehicle i wanted(2012 wrangler unlimited)and a year newer for the same msrp other dealers wanted for 2011's...the experience was so pleasant i went two buildings down and bought my wife a 2012 kia sportage sx from Gengras Kia! Thank guys! John Ricci More
Joe Goffa was my Sales Rep, he was EXCELLENT. Very enthusiastic and informative about my new Jeep Wrangler Unlimited. He owns one, so he was very good at demonstrating how to use the various features enthusiastic and informative about my new Jeep Wrangler Unlimited. He owns one, so he was very good at demonstrating how to use the various features. He also kept me apprised of the process as it was being built-to-order. The Front Desk was just "good," because they weren't that helpful. When I'd ask to see Joe, they'd just kind of say "ok, just go look for him, but actually I think he has the day off." I thought for sure they'd page him or at least get in touch with him somehow to let him know I had arrived. This happened 2x when I went there, so I think they just aren't super helpful. More
During the sales process, Gerald was very helpful and had good advice that helped me decide which auto to buy all while taking the time to look over several different cars on that day. I was most impressed good advice that helped me decide which auto to buy all while taking the time to look over several different cars on that day. I was most impressed by his honest impressions of what the vehicles were and what features would be better for my needs, and especially impressed by the fact that the different vehicles were on three different lots at other gengras stores. The friendliness and professionalism are excellent through the entire sale and delivery. We did encounter a small glitch with an over-payment, and there was a fair amount of confusion as to resolving it - however the staff maintained their professional and helpful attitude throughout the process of resolving our issue. I would definitely recommend this dealer. They went above and beyond - also had a small service issue and they did well more than expected to repair it. More
Had a great esperience at Gengras. Joe was very friendly and informative. It was the best quote I received for the Laredo 26x and they actually had the exact car I wanted on site. The best part was that and informative. It was the best quote I received for the Laredo 26x and they actually had the exact car I wanted on site. The best part was that Joe is a Red Sox and Patriots fan. :))))) LOVE MY NEW CAR More
Worked with Joe and Jeremy to purchase our new Wrangler. There was no pressure to buy. Went up to look at the Jeep and take a test drive, look at the different options and packages available. We were able t There was no pressure to buy. Went up to look at the Jeep and take a test drive, look at the different options and packages available. We were able to narrow down both color and option package. A few days later a Jeep Gengras had on order came in exactly the way I wanted it. Joe called to let me know it was available so I went right up and wrapped up the deal. Delivery was smooth and easy. This was our third purchase from the Gengras family of dealerships. The first 2 were excellent and this one was the same. More
We had to replace two cars in one weekend and Joe was phenomenal in finding us what we loved at a price we needed. He made himself available to us on a Sunday, which was very convenient. We had the cars phenomenal in finding us what we loved at a price we needed. He made himself available to us on a Sunday, which was very convenient. We had the cars in our driveway that Monday! Wife in a fully loaded used Town and Country, Husband in a new Wrangler. We are picky shoppers - getting us to sale was not simple - we wanted to look at all the options and price research - Joe helped with everything including driing us :30 to see an alternate car. Joe helped us post sale as well with figuring out our Wrangler soft top. We are big fans and will look to do business with Joe again in the future! More
Shopping for a new car at Gengras Chrysler/Dodge/Jeep was a very pleasant experience. We were lucky to have V-Tek Rosa as our salesman. He was polite, personable, knowledgeable and easy to work with. We n a very pleasant experience. We were lucky to have V-Tek Rosa as our salesman. He was polite, personable, knowledgeable and easy to work with. We never felt pressured during the process of looking at the Chrysler Town & Country Mini-Van we came to look at. He patiently answered all of our questions and went above and beyond in making sure all the details of our purchase were in order. When we came to pick up our van, V-Tek spent over an hour going through all the features of our car to insure we would understand how to safely operate our vehicle. He was genuinely enthusiastic about his product and excited for us. We would highly recommend any family and friends to come to Gengras and work with V-Tek. More
Experience with Gengras went great. Was up for a lease renewal. No problems. Took old Jeep in for a new one. Joe is always very pleasant and easy to work with. Did not want any hassle turning the lease o renewal. No problems. Took old Jeep in for a new one. Joe is always very pleasant and easy to work with. Did not want any hassle turning the lease over and he made sure this happened. Love the new jeep! More
I have had my brand spanking new Wrangler for about a week now and I LOVE IT!!! My experience at Gengras was excellent. I have bought vehicles in the past at various dealers and it's was always a.....w week now and I LOVE IT!!! My experience at Gengras was excellent. I have bought vehicles in the past at various dealers and it's was always a.....well lets just say I rather have a tooth pulled with no anesthesia than go through that again. At Gengras my experience was far better than expected. No pushy sales people. I was able to browse at my leisure and was able to ask questions when I needed to. I met with salesman Joe Goffa. Joe is extremely knowledgeable. He is full of energy and he really works hard to fullfill the customers needs. I would definately recommend Gengras to family and friends. When I'm ready to trade in my jeep, Gengras and Joe are who I will be visiting. I would also like to give a thanks to the guy in the parts department. I am so sorry but I didn't catch his name. I went this past Saturday (4/2) to get some jeep accessories and once again I received excellent customer service. More
I recently purchased a truck from Gengras Dodge in East Hartford Connecticut. To say that my experience was positive is an understatement. V-Tek Rosa and Jeromy Berman went out of their way to make me com Hartford Connecticut. To say that my experience was positive is an understatement. V-Tek Rosa and Jeromy Berman went out of their way to make me comfortable with my purchase and put in the extra time and energy to make sure I was getting the right vehicle fro my needs. Most importantly, at no point did I feel pressured or exploited. I was so pleased with how I was treated that I referred two friends and one family memember to V-Tek and Jeromy. Since that time, one of those individuals has already purchased a vehicle from V-Tek. I highly recommend Gengras Dodge, Jeep and Chrysler to anyone looking to buy a car or truck, especially if they are lucky enough to work with V-Tek and Jeromy. More