Gengras Chrysler Dodge Jeep Ram

I was looking for a new car for one reason...comfort. I am 29 years old and have had two back surgeries in the past year and a half. The car I now previously owned was becoming to painful to get in/out of am 29 years old and have had two back surgeries in the past year and a half. The car I now previously owned was becoming to painful to get in/out of and drive. I knew the possibility of finding a new car that I could afford and was comfortable was slim but worth a shot. When I say Albie (Al) was my car angel...I mean it! He understood my situation and was so accommodating that it brought me to tears. He would move the seat before I got in, wait for me because I was walking with a cane, move the paper protector so my foot wouldn't slide when getting in and when I took a used 2011 Jeep Patriot for a test drive, he had me park right in front of the doors and he moved it to a spot so that I didn't have to walk far. His personality made you feel like you were with a family friend and so comfortable I wanted to invite him to Christmas dinner! One thing I didn't mention was that I went on December 22nd and by Christmas Eve, I was in my new (used) car. My intentions were to purchase a new vehicle but Al worked with me and found the perfect used car for me that even has heated seats so it feels great on my back!! Apparently, my father called in and asked Al if he could put a red bow on the car since I was picking it up on Christmas Eve. Al went and found a red bow and put it on the windshield while I was with Blake Riley, another outstanding employee, and helped to make a whimsical dream of mine come true and help make a father see his daughter so happy to be in a comfortable Jeep she loved as soon as she got in. I have wanted a Jeep for 13 years and now...I have one thanks to Al. He is such a wonderful asset to Gengras and I hope when I bring my car for service he'll be around so I can say hi and thank him again! More

Lance helped us look for what we wanted in a new jeep wrangler on December 7,2012. He was friendly and courteous and helped us finalize the deal. Got to look at his book on WHY TO BUY a CAR from LANCE wrangler on December 7,2012. He was friendly and courteous and helped us finalize the deal. Got to look at his book on WHY TO BUY a CAR from LANCE WILLIAMS--he does know his was around cars--being maintenance, repair just to name a few. We would buy another car from him--no doubt. Jim and Nancy Mazrolle More

Ralph was a great help in finding our used car. He answered all of my questions that same day and was able to do a great deal for me. He was very polite and gave us all information regarding the warra answered all of my questions that same day and was able to do a great deal for me. He was very polite and gave us all information regarding the warranty left on our used car. More

Many years ago, I owned a 1975 Dodge Dart. I drove that car for at least 15 years, drove it right into the ground. It was a great car. So when I decided to get a truck, Dodge was high on my list. I had car for at least 15 years, drove it right into the ground. It was a great car. So when I decided to get a truck, Dodge was high on my list. I had purchased a motorcycle from Gengras Harley in 2010 and was really pleased with the experience. So of course Gengras Chrysler Dodge Jeep was already pretty high on my list of places I wanted to do business with. Having said that, I would have walked out in a heartbeat if things weren't to my satisfaction. Well, I didn't walk out. Gengras was fantastic. Janie Sterling, my Account Rep, is top notch when it comes to helping someone find the right vehicle. I am a bit of a pain when it comes to buying a vehicle. I like to take my time, mull it over, do online research, etc. Janie understood perfectly, and never tried to push me or high pressure me. She was really patient with me. When it finally came time to buy the truck, a 2012 Ram Sport Quad, the entire dealership operated with smoothly integrated cooperation to make the experience as easy as possible. And I was struck by how motivated everyone was to do their job well. BTW, I gave the Price category four stars because, let's face it, prices are never as low as we'd like. But Janie did what she could to get me all the rebates and incentives to which I was entitled. Really pleased with the entire experience. More

This was my first ever new car purchase. Dennis was extremely helpful in helping me through the process. They didn't have exactly what I wanted on the lot, but Dennis went over and above my expectation extremely helpful in helping me through the process. They didn't have exactly what I wanted on the lot, but Dennis went over and above my expectations to locate my vehicle. Even hurricane Sandy didn't deter him. I can't say enough about his friendly, no pressure attitude. More

Kiera Strouse is great. She is very friendly, attentive, and knowledgeable. I would highly recommend any future Fiat buyer to see her. I am very happy with my purchase and would certainly go to her again f and knowledgeable. I would highly recommend any future Fiat buyer to see her. I am very happy with my purchase and would certainly go to her again for any fixture purchase. More

Shopping for a new car at Gengras Jeep in East Hartford was a very positive experience. Having visited five other dealerships in the previous two weeks, I found sales rep Janie Sterling to be friendly, and was a very positive experience. Having visited five other dealerships in the previous two weeks, I found sales rep Janie Sterling to be friendly, and knowlegable. She was willing to sell me the Jeep I purchased at a VERY competitive price! Everyone at Gengras from the receptionist to the financial department to the crew who detailed the Jeep for me before I picked it up deserves a thumbs up! More

The people at Gengras we're extremely friendly and helpful while purchasing my new Cherokee. Aurelio Figueroa was great when it came to getting me a fair price for the trade in of my old vehicle as we helpful while purchasing my new Cherokee. Aurelio Figueroa was great when it came to getting me a fair price for the trade in of my old vehicle as well as finding me a Jeep Grand Cherokee in the desired color with the specific features within my price range. At no time did I feel pressured or cheated and I have been unbelievably happy with my purchase. Aurelio and Gengras made the purchase of my first vehicle an enjoyable experience and I will highly recommend them to any of my friends looking to purchase a vehicle in the future. More

Matt did a fantastic job in helping.me pick an affordable car, at a great value, and got the deal done very efficiently so that I could get my new car on the road that morning car, at a great value, and got the deal done very efficiently so that I could get my new car on the road that morning More