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Gengras Chrysler Dodge Jeep Ram

East Hartford, CT

2.8
287 Reviews

460 Connecticut Boulevard

East Hartford, CT

06108

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Showing 287 reviews

April 06, 2013

It was a good experience. I got a new car which I like. The sales people were very friendly. I hope the service will also be good. More

by ozols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 25, 2013

My experience with Gengras started very rocky, however working with Rhinda absolutely turned my experience right around. She was wonderful to work with - she should be getting some kind of commission tow More

by kverzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 22, 2013

I worked with Matt Sauer and I had a great experience purchasing a used car. He was upfront and friendly, and I feel I got a good deal for the car I bought. Everything seemed to go as planned and the who More

by trot1545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 10, 2013

very understanding of my needs and very negotiable with price. he didn't try to sell me something I didn't need or something I didn't want. More

by joe brancato
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 07, 2013

Stephen Dolan is the best sales executive, excellent attention to detail, very commited with his customers, professional and friendly. Stephen Dolan took care of every detail. Thank you Blake did a g More

by LuluBee282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Dolan
March 06, 2013

A very enjoyable experience, Jim went out of his way during a heavy rain to bring several cars around to the front so i could compare them. Joe gave me way more than fair trade value on the vehicle I wa More

by ehpd275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goffa, Jim Vincek
March 05, 2013

Staff worked well with me to bring the deal together covering all concerned issues, including a problem with trade in title caused by previous dealer. More

by Garvan2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 19, 2013

I found the staff I worked with to be friendly and honest. I had a very difficult price point to hit, by monthly payment, and they worked to find a way to get me there. There were several moments wher More

by unladenswallow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 18, 2013

Working with janie sterling was very good for my wife and I. This was my first car I have financed. Janie and her team went over everything with us and made everything clear and easy to understand. Great exp More

by eatpasta203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 01, 2013

I don't understand how somebody with bad attitude and poor customer service skills can be sales. You should always be positive with your customer. I watched and listened to this Jim try to build me facto More

by rjg462upc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Vincek
Apr 12, 2013 -

Gengras Chrysler Dodge Jeep Ram responded

At Gengras, customer satisfaction is important to us. We apologize for any inconvenience you may have experienced at our dealership. Please call us directly if you would like to discuss this situation further.

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