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Gengras Chrysler Dodge Jeep Ram

East Hartford, CT

3.0
289 Reviews

460 Connecticut Boulevard

East Hartford, CT

06108

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Showing 289 reviews

December 23, 2015

Buyer beware They send you offers and don't honor them and try to explain it off after you've picked a vehicle. At least the salesman stated the truth letters are More

by Irritated
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Dolan
Dec 30, 2015 -

Gengras Chrysler Dodge Jeep Ram responded

Dear Customer, Thank you so much for providing feedback and for bringing this to our attention. I am sorry you felt that you were misguided in any way during your visit at Gengras Chrysler, Dodge Jeep, Ram. The offers we send in the mail do in fact have disclosures and fully explain our deals and if there are stipulations or exceptions. I am sorry if these were not as visible as you would hope. We do not try to lure people in with those mailers and we certainly do like want to deceive our customers in any way, shape, or form. I am sorry if you felt as it you were lured. Please know that we do have some incredible year end deals going on right now if you'd like to check them out online or in the store. http://www.gengraschryslerdodgejeep.net/ Thank you so much and I hope you have a great New Year! Best, Evan Newmark General Manager

December 23, 2015

Outstanding Salesmanship My salesman Chris H. Was very professional and up front. He wasn't pushy or tried to sell me a car I didn't need. When I decided on the car that met More

by Timbo1509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
December 23, 2015

Pleasant car buying experience I recently bought my car from Gengras and the the experience as a whole was great. My salesperson, Chris Hansen was professional and kept me informed More

by dee_striker18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
December 22, 2015

We highly recommend this dealership We went to this dealership after driving another car brand for many years. Our sales rep, Chris Hansen, was very attentive and responsive, smoothly wa More

by jlr15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
December 17, 2015

Thank you Peter at Gengras! I had a lovely experience buying my used Jeep Wrangler at Gengras with all of the help from Peter and the other staff! Thanks guys! More

by Samatharaemv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vincek
December 09, 2015

Just the right car for me! Chris helped me choose the right car for me! I was torn between getting an SUV or a sedan. Couldn't make up my mind but Chris guided me to making th More

by MaryST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
December 02, 2015

Excellent service with no pressure We came into this dealership not sure if we wanted to lease or buy. We sat down with Matthew and he went over the pros and cons of both. He listened More

by Gigi320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Nunnally
November 26, 2015

CHRIS HANSEN IS THE MAN! Chris was super fun to work with, not only did he find me the Jeep Cherokee with all the specs I was looking for but also made accommodations due to m More

by meesh23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hansen, Chris
Dec 04, 2015 -

Gengras Chrysler Dodge Jeep Ram responded

Meesh23, Thank you for taking the time to write a review about your recent experience at Gengras Chrysler Dodge Jeep Ram with Chris Hansen. Our expectation is that every customer that walks through our door has a friendly, informative, and efficient sales and service experience. We greatly appreciate the feedback and your business. I hope you are enjoying your new Cherokee and please contact us if we can be of any assistance. Evan Newmark General Manager 860-727-6400 enewmark@gengras.net

November 20, 2015

2014 jeep patriot They had what I was looking for. Easy stress free experience. No hassle No pressure,straight forward salesman ( Mike McLaughlin ) I will recommen More

by A. C. Case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McLaughlin
November 16, 2015

Chris Hansen and Gengras made buying a Jeep a pleasure I was looking to trade in a car for a new Jeep Wrangler and got it touch with Chris at Gengras. He had the cars ready for us to look at, was extremel More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
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