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Gengras Chrysler Dodge Jeep Ram
East Hartford, CT
287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 287 reviews
February 03, 2016
Above & Beyond the Call of Duty Chris Hansen and Blake Riley got me out the door with the perfect ride. Very smooth process. Highly recommend these guys and this dealership. You c Chris Hansen and Blake Riley got me out the door with the perfect ride. Very smooth process. Highly recommend these guys and this dealership. You could not ask for more professional sales staff. These two were direct, to the point, no fuss and got my needs met and the transaction handled like a pro. More
by Bgetty
Employees Worked With
Christopher Hansen
January 31, 2016
Awesome service! Treated like family! I found my Jeep Grand Cherokee at Gengras and went with my husband test drive it. We were pleased with the vehicle impressed actually. We dealt with S I found my Jeep Grand Cherokee at Gengras and went with my husband test drive it. We were pleased with the vehicle impressed actually. We dealt with Shannon who was extremely kind friendly and made us feel at ease. We met with her boss Dave as well. They both gave us a sense of trust which is rare in this industry. By the time we were finished we felt comfortable and had a sense of family. We recommend Gengras East Hartford highly for your sales and service needs. More
by Harmonii
Employees Worked With
Shannon Estanislau
January 24, 2016
Top notch!!!!! My wife and I came in for a used vehicle, and we were taken seriously and treated with respect. Peter took his time with us and answered all of our qu My wife and I came in for a used vehicle, and we were taken seriously and treated with respect. Peter took his time with us and answered all of our questions. He helped us get financing, insurance and bring home our truck home all in the same day. He even stood outside in a blizzard to take our existing plates off our car. The entire Gengras team is extremely fair and friendly. We highly recommend!!!! More
by Dave7726
Employees Worked With
Peter Jurkowski, Blake Riley
January 19, 2016
Enjoyable low stress experience! I could not be happier with my purchase of a CPO 2015 Jeep Grand Cherokee. Chris was awesome to work with throughout the experience. He provided a low I could not be happier with my purchase of a CPO 2015 Jeep Grand Cherokee. Chris was awesome to work with throughout the experience. He provided a low pressure comfortable environment during my search and was able to find a Jeep that exceeded my expectations at a price that fit perfectly within my budget! Chris also followed up in the days after my purchase to make sure I was happy and that there weren't any concerns with the car. I would definitely work with him again in the future. Overall great experience! More
by KimM
Employees Worked With
Chris Hansen
January 14, 2016
WELL PERFORMED SERVICE nesmith I recently bought my car in to be serviced. The work done was excellent. The service AD Mike was very professional. Jeff the service tech di nesmith I recently bought my car in to be serviced. The work done was excellent. The service AD Mike was very professional. Jeff the service tech did a wonderful job completing the work. My car has been performing very well. I will return to Your dealership for all of my automobile service needs. More
by 1970 roadrunner
Employees Worked With
Mike Keeman Service Advisor Jeffrey Service Tech
January 02, 2016
Customer service is lacking I made an appointment to test drive a car I was interested in, and by the time I got there less than 2 days later, the car had been sold. I understand I made an appointment to test drive a car I was interested in, and by the time I got there less than 2 days later, the car had been sold. I understand car sales are first-come, first-serve, but the night prior to my appointment I received an email from Gengras about the car's Kelley Blue Book report, so I never thought the car wouldn't be available the next morning. It would have been nice for someone to call or email me to let me know the car I had made an appointment to test drive was no longer available. Complete waste of time and very disappointing. In addition, when I walked in the entire staff was huddled around the front desk and no one bothered to greet me. Not sure what's going on with the customer service here, but this experience was a total turnoff and I'll no longer consider working with this dealership. More
by jesslynne13
Employees Worked With
Kady Davy, Nikki Cortez
December 30, 2015
beyond amazing The people of Gengras are great... Peter made my buying experience phenomenal. I was able to get everything done without being pushed within 24 hours. The people of Gengras are great... Peter made my buying experience phenomenal. I was able to get everything done without being pushed within 24 hours..literally. without ever feeling rushed. More
by brandon123
Employees Worked With
Peter Jurkowski
December 24, 2015
Love my new used car Overall great experience purchasing a used car at Gengras, especially the assistance of Scott Tesla. While we were not impressed with the help from th Overall great experience purchasing a used car at Gengras, especially the assistance of Scott Tesla. While we were not impressed with the help from the finance department, the team stepped up and made our car buying experience worthwhile! Thanks Scott-we will be back next time we need to upgrade. More
by Chrisamy
Employees Worked With
Scott Tesla
December 23, 2015
Buyer beware They send you offers and don't honor them and try to explain it off after you've picked a vehicle. At least the salesman stated the truth letters are They send you offers and don't honor them and try to explain it off after you've picked a vehicle. At least the salesman stated the truth letters are just a ploy to get you in the door beware and stand your ground More
by Irritated
Employees Worked With
Stephen Dolan
December 23, 2015
Outstanding Salesmanship My salesman Chris H. Was very professional and up front. He wasn't pushy or tried to sell me a car I didn't need. When I decided on the car that met My salesman Chris H. Was very professional and up front. He wasn't pushy or tried to sell me a car I didn't need. When I decided on the car that met my needs he walked me through the the whole process and they offered me a higher trade value than any other dealer. The process was easy and painless. I was able to pickup the car the next day. Thank you Chris and the Gengras team. Regards, Tim O. More
by Timbo1509
Employees Worked With
Chris Hansen
