Gengras Chrysler Dodge Jeep Ram

Devin Booth excellence in sales 0 friends 1 review 5.0 star rating 2/26/2017 I came to Gengras with my wife just shopping around for a reasonably priced minivan. We found one 0 friends 1 review 5.0 star rating 2/26/2017 I came to Gengras with my wife just shopping around for a reasonably priced minivan. We found one in the lot we liked right away at a competitive price. Finding a deal was nice, but what really made the experience 5 stars was working with Deven Booth our salesman. He made me and my wife feel comfortable right away. The test drive felt more like three friends taking a joy ride. I really appreciate the top notch service he gave and more importantly his personal touch and pleasant disposition. More

Blind leading the Blind My wife Holly and I were in the Service Garage today for an oil change.. The receptionist told us to wait for someone on her left. We did and waited a My wife Holly and I were in the Service Garage today for an oil change.. The receptionist told us to wait for someone on her left. We did and waited and waited and waited while they talked on the phone or with one of the mechanics behind the counter. When one finally got off the phone in stead of saying I or someone will be right with you he just walked out of the office. Ten minutes later he walks back in. (We still have not been helped) He finally asks is someone helping you. We said no and that we have a reservation for an oil change. He proceeds to tell us that is not his job and to go to the other end and see someone else. When I told him that we were told to come on this end he went to the receptionist to ask her why. He then comes back and tells us that he doesn't know how to assign oil changes in the computer. Gengras may be great in the sales floor but their service dept has no idea what they are doing. Big failure for the service dept. today. More

Great Experience Johnny Albano was my sales representative and made the whole process a fun and enjoyable experience and I would strongly recommend the dealership to Johnny Albano was my sales representative and made the whole process a fun and enjoyable experience and I would strongly recommend the dealership to family and friends. More

Great experience Johnny Albano was my sales representative and made the whole process a fun and enjoyable experience and I would strongly recommend Johnny to anyone in Johnny Albano was my sales representative and made the whole process a fun and enjoyable experience and I would strongly recommend Johnny to anyone interested in purchasing or leasing a vehicle. More

Bought anew car Just brought a new car from gengras. Johnny Alvaro my sales associate was awesome. He worked really hard to get us a good deal. If you need a car chec Just brought a new car from gengras. Johnny Alvaro my sales associate was awesome. He worked really hard to get us a good deal. If you need a car check out johnnny! More

Great customer care I was in the market for a pre owned vehicle. Came in looking for a chevy equinox and Johnny Albano was the salesman who greeted me. He was extremely k I was in the market for a pre owned vehicle. Came in looking for a chevy equinox and Johnny Albano was the salesman who greeted me. He was extremely knowledgeable, friendly and went above and beyond to meet my needs. I would recommend this dealership and Johnny to anyone in the market. Great experience! More

Deceiving & corrupt They advertised the vehicle I wanted online for 17k. By the time i had test drove it and spent 4 hours, YES 4 HOURS in there, they told me that the 17 They advertised the vehicle I wanted online for 17k. By the time i had test drove it and spent 4 hours, YES 4 HOURS in there, they told me that the 17k price was with EVERY promotion and that I qualified for none so the vehicle was really 31k. At this point I decided to go to the next step. The salesman called to find out the lease pay off on my vehicle I wanted to get rid of and he told me the pay off would be $1000 and that they would give me the $1000 to pay it off and ensured me that I'd get no bill afterwards. The salesman and manager gave me a bad vibe, so after spending a total of 6.5 hours there I decided to call my lease company just to make sure. Well the lease company told me that my pay off was $2000 and that I would have received a bill of $1000 in the mail after I had bought my new car from them because they blatantly lied to me. I called the dealer back and asked him why he lied and he stated "oh, I must have misheard them". Then proceeded to say he could just add the extra $1000 to the price of the car. Needless to say, they are extremely dishonest and I wouldn't recommend that place to my worst enemy. More

Service advisor They have a answer for everything make me feel comfortable ask for James friendly person now how to treat costumers good work on my car thank u They have a answer for everything make me feel comfortable ask for James friendly person now how to treat costumers good work on my car thank u More

Great New Truck Deal/Great Trade-in Opportunity I recently went to Gengras Dodge to price compare. Not only did they BEAT the best I had do date but they made a GREAT offer on my trade-in. I recently went to Gengras Dodge to price compare. Not only did they BEAT the best I had do date but they made a GREAT offer on my trade-in. More

Cory Smyth Cory was great, followed-up on my questions and was very knowledgeable. He was the reason why I bought my car here. Even though Cory provided excel Cory was great, followed-up on my questions and was very knowledgeable. He was the reason why I bought my car here. Even though Cory provided excellent service, getting through on the main number was terrible . Luckily I was able to communicate with Cory directly. More