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Gengras Chrysler Dodge Jeep Ram Fairfield
Fairfield, CT
632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 632 reviews
January 24, 2016
Friendly, not pushy, and knowledgable. We worked with Pete and he really knew his stuff! We saw a Durango we liked online and that same morning we received a call from Pete. I'll be honest, We worked with Pete and he really knew his stuff! We saw a Durango we liked online and that same morning we received a call from Pete. I'll be honest, from our past experiences with dealerships, I was expecting a pushy salesman and 20 phone calls a day, but that was NOT the case with Scap. We went in to look at the car before Christmas. It was everything we wanted except the second row of seats. With our family needs, it just wasn't possible to have two captain seats and lose a little trunk space. Pete looked around and found the same car without the running boards. We got a great deal on out trade in, the price of the new car was fair, and Scap ordered and put the running boards on that we wanted. We looked at the car December 23rd and drove off the lot (running boards added and detailed to perfection) on Jan 2nd. Not to mention Pete sat with us in the car for about 40 minutes showing us all the features that were new to us. It was a great tutorial to get us going. From setting up the UConnect hands free phone, to the navigation, and even the presets on the radio. They followed up with a phone call to make sure we were satisfied with our car, and we most definitely are. I would recommend this dealership to anyone of my family and friends! More
by MichelleYvette
Employees Worked With
Peter O'Brien
January 23, 2016
"Wonderful experience! Pleasantly surprised!" As I entered the dealer I was greeted by Larry Dolberg, he asked me if there anything he can help ? My husband and I, mentioned that we are interested As I entered the dealer I was greeted by Larry Dolberg, he asked me if there anything he can help ? My husband and I, mentioned that we are interested to have the jeep test drive. He introduce us to Rich Hecker(Manager) thats when Rich asked Josh to get the Jeep for us to test drive. Larry, showed me how the jeep work and said " Enjoy! let me know if you need any help". From there on I knew that I will buy my car from "Scap Chrysler Jeep Dodge Ram Dealer" the warm and welcome experience from them felt like family. After the test drive my husband and I had make the decision that, we will go ahead and with "Scap Chrysler dealer". The service staff are very courteous and professional and take time to answer questions and explain the process. They were very honest about the scheduling issues and didn't make promises they couldn't keep. During the whole process I would recommend them to all my friends and family. More
by The Reyes
Employees Worked With
Rick Hecker, Josh Summers,Larry Dolberg, Rick Hecker, Larry Dolberg
January 21, 2016
SCAP is the best!!! This is my first Jeep and I'm happy to say that I couldn't have hoped for a better experience. Scott was adept at reading my interest levels and he wa This is my first Jeep and I'm happy to say that I couldn't have hoped for a better experience. Scott was adept at reading my interest levels and he was able to answer any question thrown his way. I will be back to SCAP for my next vehicle! More
by tsocash211
Employees Worked With
Scott“The Jeep Geek” Turian
January 20, 2016
SCAP is the very best!! To whom it may concern, I had an exceptional experience purchasing my Dodge Avenger at Scap Dodge. Ernie Ursini, was efficient, informative and he To whom it may concern, I had an exceptional experience purchasing my Dodge Avenger at Scap Dodge. Ernie Ursini, was efficient, informative and helpful in everyway. I will always go back to him in the future when in need of a car. Yours Truly, Carl Wurzel More
by ewurzel7
Employees Worked With
Ernie Ursini
January 18, 2016
Stress Free The staff is very friendly. Straight forward and honest. Me and my family had a great experience. I would recommend this dealership to anyone. Thank The staff is very friendly. Straight forward and honest. Me and my family had a great experience. I would recommend this dealership to anyone. Thank you for the smooth transition. More
by Ajjr203
Employees Worked With
Tony Amorosi, Ernie Ursini
January 18, 2016
Scap Chrysler Jeep Dodge Ram Dealer is one of a kind! A few days ago I joined the Jeep club! I have been a Mercedes Benz customer for 10 years and I can honestly say I never received such amazing customer A few days ago I joined the Jeep club! I have been a Mercedes Benz customer for 10 years and I can honestly say I never received such amazing customer service with them as I did with Scott & the Scap Dealer crew. Scott was not only helpful beyond belief, but he was also extremely patient. It makes a world of a difference when you are treated like the most valuable customer and your sales rep actually cares about making you happy, rather than just trying to get your money and rushing you out the door. Thank you all again for the excellent service. By the way, Scott is a sexy beast! :) More
by mconcha13
Employees Worked With
Rick Hecker, Scott“The Jeep Geek” Turian, Chuck Nolte
January 15, 2016
Leasing a new Jeep Grand Cherokee My whole experience was great! From the moment we walked in until the time I drove my new car home, Scott was nothing but helpful and full of inform My whole experience was great! From the moment we walked in until the time I drove my new car home, Scott was nothing but helpful and full of information. He took the time to meet with my husband and me over the weekend to discuss all of our options and make sure that we made the best choice for us. Once we decided on my car, he not only went out of his way to pick me up from the train station so that I could drive it home, but he went over every detail of the car with me, part by part, so that I was 100% confident with everything before I drove away. He was professional and personable, and anyone would be lucky to lease or buy a car from him! More
by car123
Employees Worked With
Scott“The Jeep Geek” Turian
January 14, 2016
First car Ernie and Tony were both a great help in getting my first car. They took steps to ensure that I was given the best possible deal for the car. Would de Ernie and Tony were both a great help in getting my first car. They took steps to ensure that I was given the best possible deal for the car. Would definitely recommend to a friend or family member! More
by Jasneet
Employees Worked With
Ernie Ursini
January 13, 2016
Best in Connecticut An enjoyable experience from the moment I walked in the door. A very comfortable atmosphere and everyone I encountered was cordial and keenly interest An enjoyable experience from the moment I walked in the door. A very comfortable atmosphere and everyone I encountered was cordial and keenly interested in providing excellent customer service. Scott Turian lived up to his moniker, "the jeep geek" and was able to give me a complete tutorial on all aspects of the Grand Cherokee Overland. Thanks again. More
by El
Employees Worked With
Scott“The Jeep Geek” Turian
January 13, 2016
Best Salesperson in auto sales****/// Pete's the best! No pressure found me a great car great price **** 5 stars. 2 friends of mine have bought from him since and thank me every time I see Pete's the best! No pressure found me a great car great price **** 5 stars. 2 friends of mine have bought from him since and thank me every time I see them. Thanks Scap & Pete ! More
by teeman007
Employees Worked With
Peter O'Brien, Ernie Ursini
