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Gengras Chrysler Dodge Jeep Ram Fairfield

Fairfield, CT

4.6
632 Reviews

430 Tunxis Hill Road

Fairfield, CT

06825

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Showing 632 reviews

May 30, 2019

Love my Jeep Recently got a new Jeep and the service was awesome- everyone was very accommodating and knowledgeable . They took the time to make sure I was comfort More

by Clm1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hecker, Scott“The Jeep Geek” Turian, Josh Summers
May 31, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

hope you love your new jeep, if you have any trouble, we are all here to help thank you for the review

May 29, 2019

Wow. This is how you need to buy a car- go see Ray! I had such an incredible experience shopping and selecting a used Wrangler with Ray. He is a great listener and understands what I need, and got me t More

by TheRachelR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
May 29, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!

May 28, 2019

Great sevice Pete and tony where Awesome. I am doing my second lease with scap and Pete and tony took the time to explain all the differences between the 2 trucks. More

by Vsentocnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Amorosi, Peter O'Brien
May 29, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

We are delighted to learn of your awesome feedback for Peter and Tony. Thank you for taking the time to share and congratulations on your second lease! We hope you enjoy your truck!

May 25, 2019

Reliable service I have always brought my vehicles to Scap for service. They have always proven trustworthy and diligent. They make sure they are providing quality ser More

by Bhnjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
May 26, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for choosing us to service your vehicle. We always strive to provide excellent experiences for all of our guests. If there is anything else we can assist you with, please do not hesitate to let us know. We welcome you again!

May 24, 2019

Great experience buying my first new car! Tony and Bob were both great in helping me purchase my first brand new car! There were no high-pressure tactics here like at other dealers which I re More

by smastri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Amorosi, Bob Bozym
May 25, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

This is wonderful to hear! Tony and Bob were both happy to help you! We will make sure to pass on your kind words to them. Congrats on your new car!

May 21, 2019

Great Place to buy a Jeep The sales staff was very friendly and knowledgeable about Jeeps and the different features available. The pricing processes was very straight forward More

by Hope
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hecker, Josh Summers
May 21, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

hope thank you for great review, we wish you all the best with your new jeep. if you have any issues we are all here to help you team scap

May 14, 2019

Very rude employee. Treated me like I was a bother I went to Scap to get a routine service which I knew how much should cost. After arriving I was treated well by the person who was helping me. But, wh More

by Mikejt27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil C, Customer Service
May 15, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for bringing this to our attention. We'd like the chance to speak with you and address your concerns regarding our level of customer service and any lack of communication with our Service Department. Can you please contact us at your earliest convenience?

May 12, 2019

different but refreshing from 'normal' car sales Scap has a unique approach to selling vehicles. There are no secrets and it is about as casual as it can get. It is a place where you can go in ( with More

by drg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hecker, Scott“The Jeep Geek” Turian, Josh Summers
May 12, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for appreciating our no-pressure tactics. We want our guests to be comfortable while they browse, allowing them time to make a confident decision. Your visit is appreciated and we hope to see you again soon.

May 09, 2019

Customer Service at its Finest From the moment I stepped in SCAP Auto Group I was treated like family. Rick, Tony, and Ray made the car buying process easy, positive, and comfortabl More

by Ago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hecker, Tony Amorosi, Ray Pacheco
May 09, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

thank you for the great review, if you have any questions or issues, we are all here to help you great luck with your new ram

May 05, 2019

Flat tire repair Saturday morning. Flat tire on my 2018 Jeep Compass. Saturday evening event downtown Manhattan. I called Scap and they did accommodate me without a p More

by Studio 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
May 05, 2019 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

We are always here to help. Your vehicle and time are money and we will never keep anyone from it. Thank you for sharing your efficient visit. Have a great day.

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