Gengras Chrysler Dodge Jeep Ram Fairfield
Fairfield, CT
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Love my Jeep Recently got a new Jeep and the service was awesome- everyone was very accommodating and knowledgeable . They took the time to make sure I was comfort Recently got a new Jeep and the service was awesome- everyone was very accommodating and knowledgeable . They took the time to make sure I was comfortable with the vehicle and I look forward to working with them in the future ! More
Wow. This is how you need to buy a car- go see Ray! I had such an incredible experience shopping and selecting a used Wrangler with Ray. He is a great listener and understands what I need, and got me t I had such an incredible experience shopping and selecting a used Wrangler with Ray. He is a great listener and understands what I need, and got me the best price for the car. I told him my max I would spend, and he got the number to $500 under that #. He is fair, honest, and a good guy- I may or may not have cried and hugged him after our appointment. EVERYONE SHOULD BUY THEIR JEEP FROM RAY! More
Great sevice Pete and tony where Awesome. I am doing my second lease with scap and Pete and tony took the time to explain all the differences between the 2 trucks. Pete and tony where Awesome. I am doing my second lease with scap and Pete and tony took the time to explain all the differences between the 2 trucks. More
Reliable service I have always brought my vehicles to Scap for service. They have always proven trustworthy and diligent. They make sure they are providing quality ser I have always brought my vehicles to Scap for service. They have always proven trustworthy and diligent. They make sure they are providing quality service and I have confidence in their work. More
Great experience buying my first new car! Tony and Bob were both great in helping me purchase my first brand new car! There were no high-pressure tactics here like at other dealers which I re Tony and Bob were both great in helping me purchase my first brand new car! There were no high-pressure tactics here like at other dealers which I really appreciated and they worked with me to find a car nearby that had all of the options I wanted! I couldn't be happier! Thank you Tony and Bob! More
Great Place to buy a Jeep The sales staff was very friendly and knowledgeable about Jeeps and the different features available. The pricing processes was very straight forward The sales staff was very friendly and knowledgeable about Jeeps and the different features available. The pricing processes was very straight forward and fair. I was able to get a great interest rate on the financing through the dealership. More
Very rude employee. Treated me like I was a bother I went to Scap to get a routine service which I knew how much should cost. After arriving I was treated well by the person who was helping me. But, wh I went to Scap to get a routine service which I knew how much should cost. After arriving I was treated well by the person who was helping me. But, while I knew I should be spending around $300 she told me it would be $900. I removed some of what I was planning on getting done and then left. Once i returned home I called and asked to speak to a manager about the price because the Scap website said it would be no more than $400. The manager stated I was wrong and disregarded everything I was saying. As I was emailing him the screenshot of the price breakdown online I was hung up on. After 10 minutes I got a call back telling me I was still wrong and he proceeded to tell me I was on the wrong website. He said I was on the Chrysler website not the Jeep one but had no answer to where I could find the Jeep website. I proceeded to go pick up my car and take it to another place where they said the whole job labor included would cost me $250. Overall Terrible experience and I will not be going back. More
different but refreshing from 'normal' car sales Scap has a unique approach to selling vehicles. There are no secrets and it is about as casual as it can get. It is a place where you can go in ( with Scap has a unique approach to selling vehicles. There are no secrets and it is about as casual as it can get. It is a place where you can go in ( with absolutely no sales pressure), look around, ask questions and generally do what I think most people want to do with out the 'if you buy it today' approach. More
Customer Service at its Finest From the moment I stepped in SCAP Auto Group I was treated like family. Rick, Tony, and Ray made the car buying process easy, positive, and comfortabl From the moment I stepped in SCAP Auto Group I was treated like family. Rick, Tony, and Ray made the car buying process easy, positive, and comfortable. I was able to tell them what I wanted and work with them on finding the perfect truck. I did not feel pressured or persuaded to get something that was out of my price range. They wanted to make sure I got exactly what I was looking for and made it a great car buying experience from start to finish. I will be telling everyone I know who is in the market to make the trip down to SCAP. More
Flat tire repair Saturday morning. Flat tire on my 2018 Jeep Compass. Saturday evening event downtown Manhattan. I called Scap and they did accommodate me without a p Saturday morning. Flat tire on my 2018 Jeep Compass. Saturday evening event downtown Manhattan. I called Scap and they did accommodate me without a problem. In the evening I was in Manhattan. Thanks to Scap I could attend my event. More