Gengras Chrysler Dodge Jeep Ram Fairfield
Fairfield, CT
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Service department was good,, helpful, kind, polite etc. however, I had to wait a month for the part to arrive! The part was a seat belt buckle for our family car...I have 3 kids but only 2 working seatbelt however, I had to wait a month for the part to arrive! The part was a seat belt buckle for our family car...I have 3 kids but only 2 working seatbelts in the back seat for a whole month- far from ideal. How can it take a month for this part to arrive?!? Crazy. More
Tremendous dealership and Scott is the best This is the second Jeep we’ve purchased from Scott Turian at Scap and we wouldn’t buy from anyone else. We actually drive quite out of our way (and pa This is the second Jeep we’ve purchased from Scott Turian at Scap and we wouldn’t buy from anyone else. We actually drive quite out of our way (and pass up other dealerships) to work with Scott; he gets you the best possible price without all the craziness, and nobody (stressing...nobody) knows the cars better or takes more time ensuring you know the in’s and out’s of the vehicle. We love our new car and will be back again. More
Purchase of new Jeep Wrangler Scott was great to work with- very knowledgeable and made the process as painless and as simple as possible. John did great job in providing tutoria Scott was great to work with- very knowledgeable and made the process as painless and as simple as possible. John did great job in providing tutorial on operating the car/working theoperating system/removing and replacing the roof. More
Truly great service! Scott was my salesperson, along with Josh as well as Rick and Tori all were a part of my experience buying my new Jeep. Not only were they all EXTREM Scott was my salesperson, along with Josh as well as Rick and Tori all were a part of my experience buying my new Jeep. Not only were they all EXTREMELY knowledgeable, but they made it fun as well! Every aspect of the purchase was done with my best interests in mind. Whether it was how best to use my down payment, to where I keep all of my sales receipts/documents (NOT IN THE CAR - All the info a "hacker-Identity thief?" could need is on the sales docs!), and what settings for the car are the best for me personally. Scott and co., were amazing, and I definitely recommend buying your next car from them. They will take very good care of you. They take their jobs/roles very seriously, and it shows. More
Quick, Painless, and Refreshingly Honest I highly recommend Scott and his team at Scap. This has by far been my quickest and easiest car purchase ever. The whole process was completely tran I highly recommend Scott and his team at Scap. This has by far been my quickest and easiest car purchase ever. The whole process was completely transparent from start to finish and I never once had a question about the integrity of the dealership. The customer service shown was far and away the best I have ever seen at any car dealership. More
We had a wonderful experience buying our new Pacifica from Scap. John took us on our initial test drive. We had a lot of questions because we were interested in the hybrid and wanted to understand the from Scap. John took us on our initial test drive. We had a lot of questions because we were interested in the hybrid and wanted to understand the technology better. My husband also had a lot of technical questions which John was able to answer. He was also knowledgeable on the options available and which was very helpful when we compared our options. We had looked for another car at a different dealership and we were pressured to take what they had in stock at the end of the year instead of ordering a car that had the options and colors we wanted. I was prepared to have that happen again and was pleasantly surprised when Rick, after a quick inventory check, said they were going to order us a car. The final purchase experience was the best I have ever experienced. Tori made the process painless and also enjoyable while answering all of our questions and providing us the information we needed to make the right decision for us. John taught us all the features and functions of our new car and took us on a drive to practice the parking functions to ensure we were comfortable with using them. He was very informative and invited us to contact him or anyone in the dealership if we had additional questions. More
Excellent customer service. The Scap sales team is knowledgeable, responsive, patient and extremely helpful. Everyone at Scap sales is top notch and I would recommend them highly to others knowledgeable, responsive, patient and extremely helpful. Everyone at Scap sales is top notch and I would recommend them highly to others More
Perfection! Thanks for taking the "car salesman" out of the car buying process and making it wonderful! Thanks for taking us through every nook and cranny of our Thanks for taking the "car salesman" out of the car buying process and making it wonderful! Thanks for taking us through every nook and cranny of our new Dodge! Kudos to Pete and Tony! More
Top rate dealership . Rick and Scott are real honest people you can trust. They have great knowledge about the cars and go out of their way to make your experience enjoyable people you can trust. They have great knowledge about the cars and go out of their way to make your experience enjoyable More
Excellent Experience, will definitely come back! My first Jeep at SCAP but will not be my last, Ernie was great! was very helpfull all along the way and got me out quick! My first Jeep at SCAP but will not be my last, Ernie was great! was very helpfull all along the way and got me out quick! More