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Gengras Chrysler Dodge Jeep Ram Fairfield

Fairfield, CT

4.7
632 Reviews

430 Tunxis Hill Road

Fairfield, CT

06825

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Showing 632 reviews

June 05, 2021

Talk about a wealth of knowledge and true dedication to the customer! Scott always goes above and beyond to place us in the perfect car. More

by rcgregv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott“The Jeep Geek” Turian
Jun 07, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for the five-star rating! We'll share this awesome feedback with Scott and our team! We appreciate you coming to Scap Chrysler Dodge Jeep RAM for your purchase! See you again soon!

June 01, 2021

Sales guys, Pete and Tony, worked to make sure I was happy. I have never had a better feeling when buying a new car. The truck has a ton of high tech gadgets and I left feeling that they were all expl More

by too.cool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Amorosi, Peter O'Brien
Jun 03, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

We love it when a customer leaves happy! Thanks for taking the time to leave Pete, Tony, and our crew this 5-star review! We know you are going to love your new truck!

May 30, 2021

Very helpful and followed up. Best price and explained all the options. I would recommended them to anyone . Had many options . Dealer was clean and nice More

by Mattwmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott“The Jeep Geek” Turian
Jun 01, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for your confidence in Scap Chrysler Dodge Jeep RAM, and for your business. We are thankful to have you as a customer.

May 28, 2021

A+ experience with Scott Turian. Above and beyond selling you a car, Scott knows Jeeps and has a legitimate passion for them. There's a significant non-quantifiable value in having a guy like Scott as a reso More

by mw015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott“The Jeep Geek” Turian
Jun 02, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for the wonderful five-star review! We appreciate the feedback on how well Scott served you during your purchase and we love to hear we've helped you find a Jeep! Take care until next time! - Scap Chrysler Dodge Jeep RAM

May 27, 2021

Simply fantastic! Great deal and absolutely no pressure. Felt like part of the family when walking in. Scott, Rick and the entire team at SCAP Auto are amazing. I can't imagine better service or car buying More

by ari.bricker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hecker, Scott“The Jeep Geek” Turian
Jun 01, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

This review makes our day, Ari! Thank you so much for the wonderful feedback and for letting us know how Scott the Jeep King and Rick made your visit worthy of five stars! We appreciate you being a Scap Chrysler Dodge Jeep RAM customer!

May 25, 2021

Headline: This dealer lacks courtesy and professionalism. Like no other car buying experience I have ever had and not in a good way. I found the new vehicle I wanted on the dealer's websit More

by customer_j123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Hecker, Ray Pacheco
May 27, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

We are very sorry to hear that you did not have a good experience at Scap Auto Group. Please contact us at sales@scapauto.com and we will take this conversation off line and try our best to make sure that your needs are addressed.

May 28, 2021 -

customer_j123 responded

Thank you for the response. I have gone ahead and purchased a new vehicle from another dealership. I don’t see the point in emailing a general sales email address. I just don’t understand why your sales person could not even bother to call me back. You had a vehicle with all of the options I wanted but it seems you didn’t want to sell it to me. I spoke with your sales person regarding the vehicle and then wasted a few days waiting for a call back which never came. I just don’t understand.

May 22, 2021

John C got right back to me and offered me my options on my current vehicle trade in. Explained the entire process in it’s entirety. More

by Spnoto1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Summers, John Cuccio
May 24, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Thank you for taking the time to mention John C and John S! We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future at Scap Chrysler Dodge Jeep Ram.

May 21, 2021

Brought my 2020 Pacifica in for service for the first time. The service team was wonderful to work with. Kyle let me know what was recommended and explained everything to me. I had also asked for some More

by MEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service , John Cuccio
May 22, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to hear about your recent experience with Kyle. Thank you for choosing Scap Chrysler Dodge Jeep Ram and we hope to continue to assist with all of your future automotive needs. Scap CDJR sales@scapauto.com

May 21, 2021

I felt like everyone was so willing to get me the best deal possible on my wrangler. I would trust them completely with my money! More

by Ericafrag93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hecker, Scott“The Jeep Geek” Turian, Josh Summers
May 22, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

Hi Erica, Your feedback is very important to us. We are pleased to hear that our team were able to meet your expectations and assist you into your Jeep Wrangler. Thank you for choosing Scap Chrysler Dodge Jeep Ram and we look forward to your next visit.

May 20, 2021

Scott Turian is the best in the game. Super helpful, friendly, honest. Went above and beyond to make sure I had an incredible experience - and I did. More

by CRG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott“The Jeep Geek” Turian
May 21, 2021 -

Gengras Chrysler Dodge Jeep Ram Fairfield responded

We're thrilled to hear Scott went above and beyond for you! Thank you for being a Scap Chrysler Dodge Jeep RAM customer! Take care!

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