Gengras Chrysler Dodge Jeep Ram Fairfield
Fairfield, CT
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Sales guys, Pete and Tony, worked to make sure I was happy. I have never had a better feeling when buying a new car. The truck has a ton of high tech gadgets and I left feeling that they were all expl happy. I have never had a better feeling when buying a new car. The truck has a ton of high tech gadgets and I left feeling that they were all explained and demonstrated. Even received a follow up call to see if I had any questions. More
Very helpful and followed up. Best price and explained all the options. I would recommended them to anyone . Had many options . Dealer was clean and nice all the options. I would recommended them to anyone . Had many options . Dealer was clean and nice More
A+ experience with Scott Turian. Above and beyond selling you a car, Scott knows Jeeps and has a legitimate passion for them. There's a significant non-quantifiable value in having a guy like Scott as a reso you a car, Scott knows Jeeps and has a legitimate passion for them. There's a significant non-quantifiable value in having a guy like Scott as a resource, both before and after you buy a car. There's also a refreshing pleasantness to working with someone who enjoys their job. I would insist in the strongest possible terms that you go to Scott if and when you want to buy a Jeep. More
Simply fantastic! Great deal and absolutely no pressure. Felt like part of the family when walking in. Scott, Rick and the entire team at SCAP Auto are amazing. I can't imagine better service or car buying Felt like part of the family when walking in. Scott, Rick and the entire team at SCAP Auto are amazing. I can't imagine better service or car buying experience anywhere in the industry. Scott Turian should be crowned the "Jeep King", able to answer all of my questions and more. If you're in the market for a new car, do yourself a favor and make your way down to SCAP Auto! They will not disappoint. More
Headline: This dealer lacks courtesy and professionalism. Like no other car buying experience I have ever had and not in a good way. I found the new vehicle I wanted on the dealer's websit professionalism. Like no other car buying experience I have ever had and not in a good way. I found the new vehicle I wanted on the dealer's website. I called to enquire about it. I was told it was available and given other details about the vehicle. As it was a new vehicle and I am familiar with the make and model, a test drive was not really necessary. I enquired about the price and if there were any rebates I may qualify for. The salesperson indicated he had to check with his manager and would call be back. Over 4 hours later, still no call back. I called to ask and was told he still was trying to talk to his manager and would call me back the next morning. The next morning, no call back. I tried to call around mid-day and left a message indicating I was ready to move on the vehicle and was told someone would call me back shortly. We are now 5 days later and guess what, no one has bothered to call me back. If they sold the vehicle or there was some other problem, a call back would have been the courteous and professional way to handle it. In the end, I purchased my second choice vehicle some place else. It was almost like this dealer did not want to sell a new vehicle which I just do not understand which I find quite strange. My advice would be take your business elsewhere especially if they cannot even give a customer common courtesy and professionalism. More
Brought my 2020 Pacifica in for service for the first time. The service team was wonderful to work with. Kyle let me know what was recommended and explained everything to me. I had also asked for some time. The service team was wonderful to work with. Kyle let me know what was recommended and explained everything to me. I had also asked for some body work to be done because I had a small dent in the side door and they took care of everything for me. When I picked it up I was pleasantly surprised to see it had been vacuumed and cleaned. It looked great! Even the tires were shiny. Great experience! More
I felt like everyone was so willing to get me the best deal possible on my wrangler. I would trust them completely with my money! deal possible on my wrangler. I would trust them completely with my money! More
Scott Turian is the best in the game. Super helpful, friendly, honest. Went above and beyond to make sure I had an incredible experience - and I did. friendly, honest. Went above and beyond to make sure I had an incredible experience - and I did. More