Geneva Foreign & Sports
Geneva, NY
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Great Experience It was a great experience from the sale to delivery of my new vehicle the whole process was seamless I was very impressed, Thanks GFS It was a great experience from the sale to delivery of my new vehicle the whole process was seamless I was very impressed, Thanks GFS More
I highly recommend them I like the way they are so friendl and work with you to get you what you want. I highly recommend them. They are the best that I have dealt with and I I like the way they are so friendl and work with you to get you what you want. I highly recommend them. They are the best that I have dealt with and I plan to continue doing business with them. Thank you Michael Hackett More
My Bottom Line.....was their top priority! When I came across Geneva Foreign Sports there was a lot of buzz that told me they were worth the 50-mile drive just to check them out. I was never d When I came across Geneva Foreign Sports there was a lot of buzz that told me they were worth the 50-mile drive just to check them out. I was never disappointed! More
BMW 328 Awesome service does whatever needs to be done to get you your new car. I will be coming back when I trade in our other vehicles and I already sent a Awesome service does whatever needs to be done to get you your new car. I will be coming back when I trade in our other vehicles and I already sent a friend their way. More
Royal Treatment Received the Royal treatment and drove off the lot with my dream car. Michael Hackett went above and BEYOND to make sure I was as happy as I am with m Received the Royal treatment and drove off the lot with my dream car. Michael Hackett went above and BEYOND to make sure I was as happy as I am with my purchase and I recommend him to anyone that has great taste in cars! Thank you Michael, Dee, Jay & Dan <3 More
Tremendous customer service It was a pleasure buying a car at Geneva Foriegn Auto, Mike was an awesome sales rep. He went above our expectations to be sure we had a great car, ad It was a pleasure buying a car at Geneva Foriegn Auto, Mike was an awesome sales rep. He went above our expectations to be sure we had a great car, added things that we had not even asked for, ex. new tires etc. I highly recommend them to anyone looking for a good used car. Ask for Mike, he’ll be sure you are well taken care of. We will be back! More
Amazing!!!! Michael was perfect! This process was easy,convenient, fun, everything I wanted!!!! luv my X3😍 easy to work with ,fast, very helpful, made the Michael was perfect! This process was easy,convenient, fun, everything I wanted!!!! luv my X3😍 easy to work with ,fast, very helpful, made the right decision for me!!!!! More
Excellent Dealer After totaling my Mustang, I wanted to replace it with something similar. I searched online and luckily came across one at Geneva GF&S. I spoke with M After totaling my Mustang, I wanted to replace it with something similar. I searched online and luckily came across one at Geneva GF&S. I spoke with Michael H. on the phone, and he gave me all the details about the car, then invited me to come see it. I loved it and decided to purchase it. Michael wanted to make sure everything about the car was in excellent working condition (new radiator, brakes, and even 4 new tires and 4 snows). To be honest, I've never dealt with a dealer so concerned with a car being perfect before being picked up by the owner. Michael was very friendly, honest, and genuine. I had no doubt that I was being given an excellent used car, for an extremely fair price. While I waited for my car to be done, Michael made sure I had a courtesy car. (I live in Syracuse.) When I went to pick up the car, it looked like it was right out of a showroom. Beautifully waxed and detailed. Michael told me to contact him with any questions or concerns. I have already told people how great Geneva GF&S was do deal with, and how well I was treated. I will continue to do so. I won't hesitate to deal with them in the future. Definitely 5 stars. Remove review More
Friendly and prompt Great guys to deal with, easy process to work up a deal with and quick to get it done. Had to have warranty work done after buying the vehicle and the Great guys to deal with, easy process to work up a deal with and quick to get it done. Had to have warranty work done after buying the vehicle and they worked the job right in and took care of the problems no questions asked. More
Dont let the Fancy Building Fool you! After Keith purchased a BMW X3 from another dealer (Best Buy Auto Sales in Newark) that turned out to be a lemon and had to go the Lemon Law route, i After Keith purchased a BMW X3 from another dealer (Best Buy Auto Sales in Newark) that turned out to be a lemon and had to go the Lemon Law route, i brought the car to GFS they claimed to be BMW experts and i didn't want to drive to Rochester as i live in Newark. Since April My car has been in their shop more then I have had it the first time it went n for a repair in was in the shop over 6 Weeks fr a repair that should have been a coupe of days then a second time for over 4 weeks! from day one My complaint was their lack of communication. They never quote you up front and are not quick about the repairs the last 3 times my car has been there the check engine light has come back on the same day i picked it up. Every time being another charge and another issue. If the repairs were legit and truly needed to be done why didn't they pick it up before what does the car always have another issue the d=same day i pick it up? I also took my car in for a replacement on a steering sensor and according to their paperwork would take 2.5 hours so they told me it would be 3-4 no problem so i brought my lap top came at 1 pm for my apt and sat their at 5 pm I asked how much longer and they stated it would be another hour or so. I then said i was going to have someone come pick me up and go to dinner and lock the Keys in the car and call me when its done. well after almost 2 more hours i didn't get a call so i went back to find the place was closed and only a mechanic or two was still in the shop and was told my car still wasn't done ( at this point its been almost 6.5 hours on a 2.5 hour job) i told them to have the owner call me. Well an hour later I get a call from Ken and he states he said he'd call when it was done and it wasn't so he didn't call he had no regard for the fact i needed my car. I explained I had a 1030 apt in the morning i couldn't miss. He said he would send someone for me so I could get my car in time. 10am rolls around the next day and No call from GFS so i book and Uber and go over i walk through the door and he states oh i was just going to call you at this point its about 10:45am and I've missed my meeting. I explained that i missed my meeting and had to pay$40 for a Uber never once did they offer to reimburse me. I wait another hour and my car is finally done. I got to get in the car and pull out CHECK ENGINE LIGHT again. this time a $1000 Water pump. I am done and will gladly take my car else where. They have built a beautiful building but what good is it if the people in it don't know what their doing. I unfortunately didn't go check the reviews of this place before but i can see my complaints have been expressed by others and expect the owner to have some explanation of why it isn't his fault as he always does! As of todays date 1/16/19 my car has had over $10,000 in repairs and is still not fixed! More