
Geneva Foreign & Sports
Geneva, NY
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Michael, the salesman lied to us about their being no accidents on the car. When we went to trade it in it turned out there were four prior accidents they failed to disclose. We never would have purchase accidents on the car. When we went to trade it in it turned out there were four prior accidents they failed to disclose. We never would have purchased a used car with four accidents. It cut out trade in value by half, costing us thousands for a car we already paid too much for with it's accident history. When I spoke to Ashley the office manager she told me they didn't need to tell us that information (even though we asked the salesman and he lied) and it was our fault for not specifically asking for a carfax report. She also said it was a "he said she said situation" about the salesman Michael lying to us. They deal in shady business practices. Stay away and go somewhere more reputable. Believe the honest bad reviews. Save yourself the trouble and money. By the way NYS has disclosure requirements, they are legally obligated to present this information and lying about it is fraud More
We travelled 5 hours to buy a used car sight unseen. Kelly P from sales was very helpful with getting us all the information we needed. The entire team made the buying process as smooth as possible. The Kelly P from sales was very helpful with getting us all the information we needed. The entire team made the buying process as smooth as possible. They were completely transparent with condition of the vehicle. The vehicle had an unexpected issue right before we travelled to get it and the service team was able to rectify the issue before we got there to make the deal possible. Dan even took us for a tour around the entire facility. They perform all work in house and the quality shows! No outsourcing to different vendors with unknown quality. I wouldn’t hesitate to buy another vehicle from the team at Geneva Foreign More
The people here are very professional and respectful I recommend people to come here if they need service or if they are looking for a vehicle for as they have a great selection. recommend people to come here if they need service or if they are looking for a vehicle for as they have a great selection. More
1 1/2 years, 13k in repairs later from the 1st week of purchase with no help from Geneva. They stated we refused to come in, but told them 2 mths after purchase we couldn't make it that far due to engine purchase with no help from Geneva. They stated we refused to come in, but told them 2 mths after purchase we couldn't make it that far due to engine issues. Replaced timing chain, turbo, cam shaft, lifters and now finally the motor. the warranty that was sold to us as a commercial warranty denies yet another claim. Refused to pay for turbo because the one Geneva put in a mth after purchase was a used rusted turbo. This car has been taken to a VW repair shop closer to home every other month for an issue. We tried working things out with Geneva but they refused. Now the motor is shot and warranty refuses to pay for lack of lubricant even though this vehicle had 9 oil changes in a year. Still owe 15k and vehicle can't be driven.. More
I recently purchased a Volvo S60. Dan Zhovkliy did a wonderful job showing me all the cars that were in my price range and was very patient and respectful as I tried different car opt Dan Zhovkliy did a wonderful job showing me all the cars that were in my price range and was very patient and respectful as I tried different car options. I ended up purchasing the car on the same day I visited and he made the process smooth and painless. I highly reccomend him and this dealership! More
I recently purchased a Mercedes 'Benz GLK 350. I had a great experience with Carly! I originally went in for a BMW X3, the car had not arrived yet. Carly showed me other cars on the lot for the I had a great experience with Carly! I originally went in for a BMW X3, the car had not arrived yet. Carly showed me other cars on the lot for the same price! Great Job Carly, Keep up the good work!! More
I recently purchased a 2016 Infinity QX 80 from Geneva. This was my second car purchase from Geneva, my Volvo XC 90 finally needed replacement after 250,000 miles. The QX 80 has been a great replacement This was my second car purchase from Geneva, my Volvo XC 90 finally needed replacement after 250,000 miles. The QX 80 has been a great replacement vehicle and I am sure that it will serve me well as my wife and I continue our camping adventures. The sales person Michael Hackett was excellent to work with and was very fair to deal with. He has. helped me with both of my purchases at Geneva and when I eventually wear this great vehicle out I plan on coming back for my third from these guys. Keep up the great work! More