Genesis of St. Charles - Service Center

Wow! I can’t say enough about the caliber of service I receive from Genesis St. Charles and Josh! I call, he answered and addressed me by name, inquired h I can’t say enough about the caliber of service I receive from Genesis St. Charles and Josh! I call, he answered and addressed me by name, inquired how I was doing and what he could do to assist me! Immediately addressed my issues and got me in the next morning! This young man takes excellent care in terms of respect, service and anything he can do to make my visit above and beyond any expectations! Exemplary service, top notch care and knows my Genesis GV80 like the back of his hand! Thank you St. Charles Genesis! More

I had my new car serviced for the first time. Both Brad and Josh communicated with me about my appointment. They addressed all of my requests promptly and professionally. When I picked up my car Both Brad and Josh communicated with me about my appointment. They addressed all of my requests promptly and professionally. When I picked up my car, I was greeted and taken to my car to review the work that was done. They have the cleanest service area I have ever seen. They really care about what they do and are very knowledgeable. I will continue to take my car here for all of its needs. More

Very accommodative service team that was willing to bend over backwards to make it easy for me to get in and out and fit the service around my life over backwards to make it easy for me to get in and out and fit the service around my life More