Genesis of St. Charles

The dealership was warm and welcoming. We were greeted immediately upon entering. We were offered beverages and were told our sales agent Steve Williams would be with us shortly. Steve pro We were greeted immediately upon entering. We were offered beverages and were told our sales agent Steve Williams would be with us shortly. Steve proceeded to prepare the automobile for my test drive (which was great). He talked about financing and credit score. I am suffering from carpal tunnel syndrome and was having difficulty in completing the application. Steve completed the app for me to discuss with the manager regarding my ability to obtain financing. Steve familiarize me with workings of the automobile. I was thoroughly impressed with the service I received. More

Very professional dealership. They take you seriously and will earn your business with their extensive knowledge and experience. Everyone we interacted with was great! Will sta They take you seriously and will earn your business with their extensive knowledge and experience. Everyone we interacted with was great! Will stay with this dealership for future needs. More

I had a great experience with Andreas. He was very knowledgeable and I love the car He was very knowledgeable and I love the car More

I recently purchased my first Genesis from Genesis of St. Charles. The new facility is first class as are all the individuals I worked with. Andreas and Shae answered all my questions and treated me like a Charles. The new facility is first class as are all the individuals I worked with. Andreas and Shae answered all my questions and treated me like a long time customer. Chris made the financing process easy and Nathan came to my home to fully explain all the technology. I highly recommend the dealership to anyone in the market for a new vehicle More

Steve Williams knows his stuff. He made the buying process fun and easy. Nathan Nazari explained the features so well that even this little old lady mastered the controls. And Ruby, He made the buying process fun and easy. Nathan Nazari explained the features so well that even this little old lady mastered the controls. And Ruby, my 2024 G70, is fabulous! People stop me in the parking lot to compliment her. More

Went to grand opening in June. Very impressed with the Genesis and Chris Carr helped with our decision. Very impressed with the Genesis and Chris Carr helped with our decision. More

They certainly understand customer satisfaction. I dealt with Andreas, Nathan and the financial manager and all were great to deal with in every way. Customer focus was clearly their priority and I I dealt with Andreas, Nathan and the financial manager and all were great to deal with in every way. Customer focus was clearly their priority and I would recommend them and the dealership if you are in the market for a Genesis. Our new vehicle was delivered to us like a present and the training on the extensive technology of this luxury car was superb. More

Andreas Kasa very helpful and zero pressure, will buy again from this salesman. Great service department as well. again from this salesman. Great service department as well. More

The story starts as we went in on a Saturday to look at vehicles for my mom. Milan graciously showed us many options and took his time looking through inventory trying to find the perfect match. She ultima vehicles for my mom. Milan graciously showed us many options and took his time looking through inventory trying to find the perfect match. She ultimately fell in love with a GV70. After leaving that day my husband and I joked asking about vehicles of which to trade in my Acura MDX that I had only purchased this past June. When my husband and mother returned that next Monday for my mother to purchase her vehicle my husband mentioned this to Milan. A few moments later I received a call from my husband that Milan Venezia had found us a trade that we could not resist. We also ended up purchases our GV70 that same day. It goes to show how personable Milan really does make the buying process. More

We appreciate all the effort Stephen and Shae made to get us the exact color and car requested. We are very happy with the service received by Genesis St Charles. us the exact color and car requested. We are very happy with the service received by Genesis St Charles. More