Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Smithtown
Saint James, NY
25 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 25 reviews
January 09, 2025
it was a pleasure doing business with Genesis of Smithtown and our very knowledgeable salesman Christian Reyes. No agressive selling tactics. Did not try to put me in a model I did not want. Was ve Smithtown and our very knowledgeable salesman Christian Reyes. No agressive selling tactics. Did not try to put me in a model I did not want. Was very up front with what was available and what was not and did not give us false promises as to when a model was available. Once our vehicle was secured, he provided an excellent hands on tutorial as to the vehicles features, prior to us leaving the lot. Finance part of the process was also smooth. There was only one attempt to sell us additional warranties and coverage and when it was politely denied, it was left at that. No hard selling at all. Overall a great purchasse experience at all ends. More
by brimag1
Employees Worked With
Darlene Titus, Christian Reyes
January 05, 2025
Ariel was the best. ..always smiling and knowledgeable, and above all a consummate professional...no pressure service it's finest! We will surely love our new GV80! Dr K ..always smiling and knowledgeable, and above all a consummate professional...no pressure service it's finest! We will surely love our new GV80! Dr K More
by kdocs22
Employees Worked With
Ariel Umanzor
November 24, 2024
The only words to describe the service here is top tier. From the moment I walked through the doors everyone was welcoming and accommodating. My salesman Vinny Q, was extremely knowledgeable about the cars From the moment I walked through the doors everyone was welcoming and accommodating. My salesman Vinny Q, was extremely knowledgeable about the cars I had narrowed down and never pressured or rushed me through my millions of questions. Darlene, the business manager, went above and beyond to make sure I received the best deal and rate. She explained everything thoroughly and was extremely patient. Even when a few minor issues arose after delivery Joe, the sales manager was quick to remedy the situation and made sure everything was completed to my satisfaction. Everyone in the building wants to ensure that you have a great experience with them and are comfortable with your decision. They treat you like family. So if you are in the market for a vehicle, i highly recommend stopping by this dealership. You will be hard pressed to find customer service as wonderful as they have been thus far. More
by Jeaneilleclarke1
Employees Worked With
Joe service advisor, Joe Campo, Darlene Titus, Vinny Quartararo, Chris Aleman
November 21, 2024
Our salesman, Cordel was excellent. From when we first met him to when we took delivery of our GV70. He worked out a fair deal for us. When it came to the delivery of our vehicle, he w From when we first met him to when we took delivery of our GV70. He worked out a fair deal for us. When it came to the delivery of our vehicle, he was excellent. All the features were explained and any questions we had were answered clearly. Darlene took care of the financial end of the sale and she was exceptional. She made the process easy and stressless. More
by acesx54
Employees Worked With
Cordel Gordon, Darlene Titus, Tara Jerome, Lori Machansky, Kara miklas, mavia ashraf, James Buzzetta Jr.
November 07, 2024
Working with Christian was an absolute pleasure! Christain is extremely patient, I never felt pressured to make a decision and most importantly, a professional who knows the car business inside and Christain is extremely patient, I never felt pressured to make a decision and most importantly, a professional who knows the car business inside and out. I highly recommend you talk to Christian if your considering buying a new automobile at Genesis of Smithtown. More
by Tom Anderson
Employees Worked With
Christian Reyes
November 05, 2024
Ariel was the BEST! !!!!!! Phenomenal, Helpful, Knowlegeable, Patient. He went above and beyond to explain instrument panels to me. I was extremely fortunate to have A !!!!!! Phenomenal, Helpful, Knowlegeable, Patient. He went above and beyond to explain instrument panels to me. I was extremely fortunate to have Ariel as my sales person. He is a definite asset to your organization. I couldn't be happier with the service he provided. I would recommend him to anyone who is interested in purchasing a Genesis! Sid Harvey More
by sharvey4668
Employees Worked With
Sales Consultant............... Ariel Umanzor
November 01, 2024
Vinny Q. and Darlene were phenomenal. They were so patient with me, while i figured out insurance issues. They both made sure that the car i wanted was held f and Darlene were phenomenal. They were so patient with me, while i figured out insurance issues. They both made sure that the car i wanted was held for me, and i couldn’t thank them enough for that! the patience, the advice, the help, everything was a wonderful experience. More
by warieta
Employees Worked With
Vinny Q. and Darlene Titus
November 01, 2024
Our salesperson Vanessa and sales manager Rob were incredibly helpful and informative. We could not be happier with our experience at Genesis of Smithtown. Vanessa is very knowledgeable and helpful. R incredibly helpful and informative. We could not be happier with our experience at Genesis of Smithtown. Vanessa is very knowledgeable and helpful. Rob made sure to explain everything to us to make sure we were happy with our purchase. More
by jgraci
Employees Worked With
Vanessa in Sales. Rob Hoffman Sales Manager
