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Genesis of Portland

Portland, OR

Overview
Reviews
Vehicles
4.9
14 Reviews
Call Dealership (503) 203-4600

9008 Southwest Canyon Road

Portland, OR

97225

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Showing 14 reviews

February 05, 2025

Best car purchase experience in my 53 years of car buying. First service just done. It was done very professionally and the staff in service could not have been nicer, This dealership makes it so easy More

by ibshive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales dept./ Jack in service and the great guy who picked the car up
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February 04, 2025

Good customer service and quick processing time. Salesman are very accommodative to customer needs at all times. More

by Sai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
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Feb 04, 2025 -

Genesis of Portland responded

Sai, we're delighted to hear that you had a positive experience with our team at Genesis of Portland. We strive to provide excellent customer service and appreciate your feedback!

January 12, 2025

Great customer service! We enjoyed working with Chris and found him very knowledgeable concerning the GV 80 Coupe that we purchased. More

by rschultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris May
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Jan 13, 2025 -

Genesis of Portland responded

We're delighted to hear that Chris provided you with great customer service at Genesis of Portland. Enjoy your new GV 80 Coupe!

January 04, 2025

Premium price for routine service and no parking for service customers. Other premium cardelers I have used, Lexus, BMW and Audi are superior. More

by G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack
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Jan 15, 2025 -

Genesis of Portland responded

Thank you for sharing your feedback. We strive to provide a premium experience, and it's clear we have room for improvement in this area. Your comments are valuable, and if there's anything specific you'd like us to address or discuss further, please feel free to reach out. Thank you, Will Pak - Sales Manager - 503-203-4600

January 02, 2025

Chris May, sales rep at Genesis of Portland is the best! He is friendly, knowledgeable and cares about the customer experience. I did not feel pressured during my visit to the dealership. He was able to get More

by klew67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher May
Report | Print
Jan 02, 2025 -

Genesis of Portland responded

We're delighted to hear that Chris provided such a positive experience at Genesis of Portland! It's great to know you felt comfortable and got an excellent deal on your new lease. Enjoy driving your 2025 Genesis sedan!

December 21, 2024

I would recommend Genesis of Portland. They have a large inventory, nice lounge, and a friendly, knowledgeable team. Great experience. More

by britton_smith
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Moses, Broadie, Alan
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Dec 23, 2024 -

Genesis of Portland responded

Thank you for recommending Genesis of Portland! We're delighted to hear that our inventory, lounge, and team made your experience a great one. We look forward to welcoming you back in the future!

December 12, 2024

Jack in the maintenance section is great. He is very professional and personable. The work was completed on time and the car is running good. Thank you Jack and the maintenance team who worke More

by Don P.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Quando + maintenance team
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Dec 12, 2024 -

Genesis of Portland responded

Don, we're delighted to hear that Jack and the maintenance team at Genesis of Portland provided you with such professional service. Thanks for sharing your experience!

December 04, 2024

Wonderful people who work really hard. Stephen and Jack went out of their way to take care of me and my family More

by johnbubba411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen,Jack
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Dec 05, 2024 -

Genesis of Portland responded

John, we're delighted to hear that Stephen and Jack provided such great service at Genesis of Portland. Thanks for sharing your experience with us!

December 04, 2024

Service was completed as promised…Quickly and efficiently!! I was greeted promptly and reassured that my car issue would be resolved in a timely manner. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Quandt
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Dec 05, 2024 -

Genesis of Portland responded

Paul, we're delighted to hear that our team at Genesis of Portland delivered prompt and efficient service for you. Thank you for sharing your experience!

December 03, 2024

Had a excellent experience buying a used truck here recently. I couldn't be happier with how the process went. They went above and beyond to get me the most for my money. I would for sure buy from them More

by dbliss2828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon
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Dec 03, 2024 -

Genesis of Portland responded

Thank you for sharing your experience with us at Genesis of Portland! We're delighted to hear that our team, including Dillon, made the process smooth and pressure-free while securing a great deal on your extended warranty. We look forward to assisting you again in the future!

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