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Genesis of Ontario
Ontario, CA
55 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 55 reviews
July 31, 2024
Eduardo made the purchase of my new car very smooth, from communicating pricing via email and text all the way to driving the car to my house so it could get detailed after I purchased it. No-nonsense/no hag communicating pricing via email and text all the way to driving the car to my house so it could get detailed after I purchased it. No-nonsense/no haggling. And the finance manager was able to get competitive rates. Overall great experience. More
by CRCAR
Employees Worked With
Eduardo
July 17, 2024
Eduardo and Derek were incredibly helpful in helping us buy cars for the family. They were patient and walked us through our options. They’re extremely knowledgeable and professional. I had a great experie buy cars for the family. They were patient and walked us through our options. They’re extremely knowledgeable and professional. I had a great experience with them! I highly recommend this dealership and recommend working with Eduardo and Derek to lock in a great deal. More
by lrosales94
Employees Worked With
Eduardo and Derek
July 17, 2024
I stumbled upon Genesis of Ontario because someone at Hyundai of Ontario let us know that they just opened, and they are a new dealership. I couldn't even find them on Google. But I'm glad I found them! Hyundai of Ontario let us know that they just opened, and they are a new dealership. I couldn't even find them on Google. But I'm glad I found them! I worked with Eduardo Tinoco and Derek Nguyen, and I cannot give them enough credit for the exceptional customer service and purchasing process. They listened to my needs and what I was looking for. Once we settled on a car, a 2024 Genesis GV70, Derek Nguyen took care of the financing and worked diligently to secure me a great deal and I couldn't be happier! As soon as the paperwork was signed, Eduardo took the time to run through all of the features and truly made it an exceptional experience purchasing my first Genesis. I highly recommend anyone who's looking into purchasing/leasing a Genesis to visit Eduardo, Derek, and the whole Genesis Team at Genesis of Ontario. I'll be back in the future for an upgrade! Thank you all for making this experience a fast, smooth, and enjoyable experience. More
by msalgado95
Employees Worked With
Eduardo Tinoco, Derek Nguyen
July 10, 2024
Best service department EVER! They went over and above to diagnose and fix another Genesis dealerships "repair". The service manager, Jennifer, kept us informed every step of the They went over and above to diagnose and fix another Genesis dealerships "repair". The service manager, Jennifer, kept us informed every step of the way and we able to speak with our mechanic, Jorge, face to face to explain the issue. Everything they said they'd do they did and even sent pictures to document the progress. I can not recommend them enough! More
by Corbntessasmom
Employees Worked With
Jennifer, Jorge, Vince and Marina
