Genesis of North Miami

I have visited this dealer on multiple occasions since I have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Os have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Oscar Torres has been the only salesperson to provided me with a great deal at a price I wanted to pay. Buying a car at the dealer is a terrifying experience for some but it moves effortlessly when you have a salesman like Mr. Torres on your side. More

Very poor communication; followup and after-sale attention. Purchased car in Florida for registration in NY January 29, 2024. Still waiting for plates.........they never sent sales tax forms to NY s attention. Purchased car in Florida for registration in NY January 29, 2024. Still waiting for plates.........they never sent sales tax forms to NY so expeditator could process plates. Our temporary plates expired April 14th and not able to use car since then. Got runaround from 5-6 people, from sales; financing and then manager......... Also have been requesting Certified Pre Owned certification and checklist since January 29.............to date it hasn't been furnished, which makes me believe car wasn't CPO. My dealer in NY, South Shore Genesis advises that car IS NOT CPO. More

Very poor communication. Telephone messages are ignored. When you finally get sales,, promises are given but not followed I work with another Genesis Dealerships in PA, th Telephone messages are ignored. When you finally get sales,, promises are given but not followed I work with another Genesis Dealerships in PA, that is far more responsive and responsible I would not recommend doing business with them More

BEWARE of these Scammers! When paying off a lease they try to add bogus fees. When paying off a lease they try to add bogus fees. More

Terrible car purchase experience. I was overcharged $5k for my vehicle and I can't get a hold of anyone to communicate the issue with me. They also sold me a vehicle with a patched ti I was overcharged $5k for my vehicle and I can't get a hold of anyone to communicate the issue with me. They also sold me a vehicle with a patched tire without disclosing or mentioning at any point or on their service history reports. Find another dealer. More

When there are issues, nobody returns a phone call. Poor sales staff that don't seem to care. Poor sales staff that don't seem to care. More

Mr. Bell makes buying a car a pleasure. He listens to your questions and offers all the help that makes you more comfortable. He has made us a happy customer and will recommend him without doubt. your questions and offers all the help that makes you more comfortable. He has made us a happy customer and will recommend him without doubt. More

Does not return phone calls. .. does not follow thru on information given over the phone. .. does not follow thru on information given over the phone. More

worst dealership i have ever dealt with when they want you they will call you 20 times but when you need something from them no one is ever available. I leased a car over 2 months ago and still waiting fo you they will call you 20 times but when you need something from them no one is ever available. I leased a car over 2 months ago and still waiting for my plate i called a number of times and still nothing take my advise do not deal with lehman Genesis go to another Genesis dealer More

Javon Hamilton, Kevin Rodriguez & DNique Miller. A great team at Leyhman Genesis Make buying a car an absolute Pleasurable experience Keep up the good work A great team at Leyhman Genesis Make buying a car an absolute Pleasurable experience Keep up the good work More