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Genesis of Metairie - Service Center

Metairie, LA

4.8
15 Reviews

15 Reviews of Genesis of Metairie - Service Center

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February 17, 2025

Excellent. Extremely helpful. Very accommodating and polite.very courteous. I coul say so much more. Dealing with Genesis NOLA was effortless and pleasant. More

by FAVRETJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words and for taking the time to share your experience. We're happy that your visit was effortless and pleasant and that our team was able to provide you with helpful and courteous service. Your feedback is greatly appreciated and serves as wonderful encouragement to our team.

February 15, 2025

Although this dealership has only been open for a week I’ll rate them 10 out of 10 More

by TIFFLA414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Genesis of New Orleans responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with our dealership has been so positive. Your support and kind words mean a lot to us as we continue to provide exceptional service.

February 15, 2025

Nice, new facility. Service department was professional and customer service oriented. Still getting organized but getting better More

by GMTOKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Genesis of New Orleans responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our new facility and found our service department to be professional and customer-focused. We hope to see you again soon!

February 18, 2021

I bought my Genesis G80 from this dealership 3 years ago. Car Gurus had rated the car/dealership as a Great Deal and I was very happy with the buying experience. Prior to this purchase I had owned 4 Lexus More

by G80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only remember the name Caralynn. All service department employees provided excellent customer service......
December 02, 2020

I cannot say how much I respect this dealership since I am not a good writer but this is the absolute best I have ever dealt with and I have dealt with plenty since I turned 90 years of age last week. More

by lafish2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARALYNN LEDET
2