274 Reviews of Genesis of Naples - Service Center
Concierge service was excellent and right on time. All items requiring service were properly addressed. All items requiring service were properly addressed. More
You are crazy ! I did this total review about a week after my visit, It was all Excellent and then you demand a 15 word minimum so i signed out ! You need to rethi I did this total review about a week after my visit, It was all Excellent and then you demand a 15 word minimum so i signed out ! You need to rethink your survey ! Roy Bateman More
Came in at closing with a leaking tire. Could not be fixed and fortunately you had 1 in stock. Service lead and mechanic stayed overtime to replace the tire. Exceptional customer service! Could not be fixed and fortunately you had 1 in stock. Service lead and mechanic stayed overtime to replace the tire. Exceptional customer service! Thanks to the team for putting the customer 1st. It’s my first Genesis after owning Mercedes, BMW and Porsche and it’s perfect. More
was not able to get my car in for service on the dates i wanted. Also no vehicles available. My car wad in service for 3 weeks. I had to rent a car, pay for it and have been waiting 2 weeks for my refund. D wanted. Also no vehicles available. My car wad in service for 3 weeks. I had to rent a car, pay for it and have been waiting 2 weeks for my refund. Dealership should have rented the car for me. More
My current car is the fourth automobile with this dealership. The manager has been exceptional for all the years that I’ve been associated here. I couldn’t ask for more. dealership. The manager has been exceptional for all the years that I’ve been associated here. I couldn’t ask for more. More
Service was quick and very helpful service advisor. I would highly recommend this dealership to anyone I would highly recommend this dealership to anyone More
Great dealership to do business with and the service underwriter was excellent. Car was returned timely. underwriter was excellent. Car was returned timely. More