Genesis of Naples - Service Center

Great Valet service. Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting More

Other than the wait to get an appointment, the service was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for picku was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for pickup. This is one of six vehicles we have purchased at this dealership and they know how to get it done in the service department More

On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. personnel. Concierge service made it easy and convenient. More

I appreciate the service agents, but I was not happy with the service on the car itself. I had a rat chew my wires for 2nd time. I supplied a rat deterrent tape and they only did the wires that were damaged the service on the car itself. I had a rat chew my wires for 2nd time. I supplied a rat deterrent tape and they only did the wires that were damaged instead of using all the tape. I guess Genesis does not care about a reoccurring problem and trying fix it so it does not happen again More

Pawel is great to work with. Car still runs great with your help. Disappointed no Genesis cars in showroom to see while waiting for ride. Car still runs great with your help. Disappointed no Genesis cars in showroom to see while waiting for ride. More

Wonderful response by Pawel. He’s the best. Otherwise the service rep a talked to couldn’t get me an appointment until the end of April!!! He’s the best. Otherwise the service rep a talked to couldn’t get me an appointment until the end of April!!! More

Very professionalService, Great service Advisor with excellent knowledge of the vehicle, on time. Thank you excellent knowledge of the vehicle, on time. Thank you More

Clean and efficient; very pleasant staff. . Lack of loaner cars and basically no F&B were downers. . Lack of loaner cars and basically no F&B were downers. More

My salesman, Dean, was easy to work with and understood the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis o the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis of Naples to be my Genesis dealership of choice !!! More

Tech very helpful and experienced Pleasant surroundings. He arranged for transportation home and back to pick up the car. surroundings. He arranged for transportation home and back to pick up the car. More