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272 Reviews of Genesis of Naples - Service Center
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December 28, 2024
Communication was not good. Left messages and text without response. Eventually came in person to try to get appt for recall work. Once the work was being done, all went well. Left messages and text without response. Eventually came in person to try to get appt for recall work. Once the work was being done, all went well. More
by Dmeighan
Verified CustomerEmployees Worked With
Ricky, Peter
December 28, 2024
Outstanding service manager and timely service. We are so grateful for the entire service chain from tow to service completion. Great team! We are so grateful for the entire service chain from tow to service completion. Great team! More
by whnelligan
Employees Worked With
Scott- Service manager
December 28, 2024
Excellent service at this dealership. Porters are always available. The service staff, Peter and Pawel, are very efficient and personable. Porters are always available. The service staff, Peter and Pawel, are very efficient and personable. More
by felicia.manhart
Employees Worked With
Peter and Pawel in Genesis Service and Carmine in Hyundai Service.
December 28, 2024
Once I got the appointment, the experience was seamless. It is somewhat frustrating that you have to wait eight or 10 weeks to get your car assessed when you’re concerned. It is somewhat frustrating that you have to wait eight or 10 weeks to get your car assessed when you’re concerned. More
by REBECCA39
Employees Worked With
I have no idea who I talked to making the appt
December 28, 2024
Great service from Pawel and all involved. Have been very happy with the dealership since we purchased our G90. Have been very happy with the dealership since we purchased our G90. More
by charlie82
December 27, 2024
Great service every time I bring my Genesis in for service, Pawel Bartnicki is great and communicates well until my car is ready for pickup! service, Pawel Bartnicki is great and communicates well until my car is ready for pickup! More
by tholden1
Employees Worked With
Pawel Bartnicki
December 27, 2024
This is my third Genesis so that says it all. They send reminders , pick up my car and it is returned in a timely manner. They send reminders , pick up my car and it is returned in a timely manner. More
by WENDYFLINT
Employees Worked With
December 26, 2024
The sales team was excellent. The training on our new gv60 was very helpful and I liked that we can get a refresher course after using the car awhile The training on our new gv60 was very helpful and I liked that we can get a refresher course after using the car awhile More
by fjahnke
Employees Worked With
December 26, 2024
MY EXPERIENCE WAS FABULOUS. MY SALESMAN TODD COULDN'T BE BETTER. INFFAC HE WAS THE BEST SALESMAN I HAVE EVER NEGOTIATED WITH IN MY 60 YEARS OF PURCHASING AUTOMOBILES. MY SALESMAN TODD COULDN'T BE BETTER. INFFAC HE WAS THE BEST SALESMAN I HAVE EVER NEGOTIATED WITH IN MY 60 YEARS OF PURCHASING AUTOMOBILES. More
by JEK2127
Employees Worked With
Todd Schwoerer
