272 Reviews of Genesis of Naples - Service Center
The AC problem we had is known by Genesis for our model year 2023, yet we had to rent our own car because they claimed to have no loaners. The repair took 4 weeks to complete with limited communication. year 2023, yet we had to rent our own car because they claimed to have no loaners. The repair took 4 weeks to complete with limited communication. More
Professional, on schedule pickup & drop off of courtesy vehicle, accommodating to my schedule & location, communication. vehicle, accommodating to my schedule & location, communication. More
Extremely professional, courteous and care about the customer. Peter in service is fabulous and reaches out to communicate what is being done and when the car is ready! 5 star rating for sure!!! customer. Peter in service is fabulous and reaches out to communicate what is being done and when the car is ready! 5 star rating for sure!!! More
Showed up at 8 AM for my appointment, my agent was inundated with customers, but she was efficient, personable and professional the whole time, regardless of the strange questions she responded to. inundated with customers, but she was efficient, personable and professional the whole time, regardless of the strange questions she responded to. More
Genesis of Naples provided exceptional service. They fit me in a week before my appointment to accommodate my travel schedule and did a great job with all my repairs. I was very pleased with the They fit me in a week before my appointment to accommodate my travel schedule and did a great job with all my repairs. I was very pleased with the entire experience. More