Genesis of Naples - Service Center

On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. personnel. Concierge service made it easy and convenient. More

I appreciate the service agents, but I was not happy with the service on the car itself. I had a rat chew my wires for 2nd time. I supplied a rat deterrent tape and they only did the wires that were damaged the service on the car itself. I had a rat chew my wires for 2nd time. I supplied a rat deterrent tape and they only did the wires that were damaged instead of using all the tape. I guess Genesis does not care about a reoccurring problem and trying fix it so it does not happen again More

Pawel is great to work with. Car still runs great with your help. Disappointed no Genesis cars in showroom to see while waiting for ride. Car still runs great with your help. Disappointed no Genesis cars in showroom to see while waiting for ride. More

Very professionalService, Great service Advisor with excellent knowledge of the vehicle, on time. Thank you excellent knowledge of the vehicle, on time. Thank you More

Wonderful response by Pawel. He’s the best. Otherwise the service rep a talked to couldn’t get me an appointment until the end of April!!! He’s the best. Otherwise the service rep a talked to couldn’t get me an appointment until the end of April!!! More

Tech very helpful and experienced Pleasant surroundings. He arranged for transportation home and back to pick up the car. surroundings. He arranged for transportation home and back to pick up the car. More

Clean and efficient; very pleasant staff. . Lack of loaner cars and basically no F&B were downers. . Lack of loaner cars and basically no F&B were downers. More

My salesman, Dean, was easy to work with and understood the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis o the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis of Naples to be my Genesis dealership of choice !!! More

Concierge service was excellent and right on time. All items requiring service were properly addressed. All items requiring service were properly addressed. More

You are crazy ! I did this total review about a week after my visit, It was all Excellent and then you demand a 15 word minimum so i signed out ! You need to rethi I did this total review about a week after my visit, It was all Excellent and then you demand a 15 word minimum so i signed out ! You need to rethink your survey ! Roy Bateman More