Genesis of Naples - Service Center

Vinny was great. Gave me a great deal and didn’t play around much. Got straight to the point. Gave me a great deal and didn’t play around much. Got straight to the point. More

Professional and attentive to details —on time service The rental car is a separate topic service The rental car is a separate topic More

JC is an outstanding service rep! His attentiveness and professionalism were evident at every step. I wouldn’t choose to work with anyone else. His attentiveness and professionalism were evident at every step. I wouldn’t choose to work with anyone else. More

Professional and courteous. Pick up and delivery of car was seamless and communications were great. Pick up and delivery of car was seamless and communications were great. More

Professional, courteous and diligent. Genesis rules on service and performance. Every time, our experience is exceptional Genesis rules on service and performance. Every time, our experience is exceptional More

The service is efficient and friendly at the dealership. I was surprised that temporary accommodation was in use while waiting for the service; this did not have adequate power supply and made it difficult I was surprised that temporary accommodation was in use while waiting for the service; this did not have adequate power supply and made it difficult to complete any work. I am sure this will be resolved soon, but for now, it is an issue. More

Poor communication by service personnel. Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later. After being informed that service could take all day then informed that a part needed to be ordered. Why was part not ordered on Wednesday at first visit. Service people had my vehicle for seven days because of poor planning. More

Drew Jiras is most professional. Great team of guys. Drew is one of the most professional sales guys i ever known. Great team of guys. Drew is one of the most professional sales guys i ever known. More

good service and communication at this dealership I would recommend this service center to anyone would recommend this service center to anyone More

Service was really fast with an excellent result. MR Pavel is awesome and excellent! Very happy! MR Pavel is awesome and excellent! Very happy! More