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421 Reviews of Genesis of Naples - Service Center
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September 12, 2025
I stopped in to get some paperwork updated. Brian, who had never worked with me, took all the time needed and got me covered. Then walking out to my car, he noticed a screw in my tire. Sent me Brian, who had never worked with me, took all the time needed and got me covered. Then walking out to my car, he noticed a screw in my tire. Sent me right to service without any appointment. Peter in service was able to accommodate me in spite of being busy. I needed a replacement tire but because of mileage was able to get me a large discount from Michelin. I felt everyone went above and beyond, and certainly saved me future problems. I generally don’t praise dealerships, but thanks Genesis if Naples. More
by bisco1
Verified CustomerEmployees Worked With
September 12, 2025
My 2026 Genesis 2026 was receiving a Xylion coating on car exterior and leather seats. All went well. Product delivered on car, courtesy car arrived, with a few hiccups. Peter Franks was very professional car exterior and leather seats. All went well. Product delivered on car, courtesy car arrived, with a few hiccups. Peter Franks was very professional and informative about service. Tim helped me with courtesy car forms. I love my new car. I would recommend dealership and can't wait for new building to be done. More
by barbaracogliandro
September 12, 2025
I love the card and the level of service you offer and the fact that you follow-up with your customer and what they thought of the service you gave the fact that you follow-up with your customer and what they thought of the service you gave More
by TKELLEY12
Employees Worked With
September 11, 2025
Been working with them since 2017 they are amazing always been fair and transparent with everything. been fair and transparent with everything. More
by DAVID.SMITH005
September 11, 2025
Quick diagnosis and repair. My GV80 2024 was not cooling properly. AC Evaporator coil needed to be replaced. Loaner vehicle made all the difference with my work schedule. Greatl My GV80 2024 was not cooling properly. AC Evaporator coil needed to be replaced. Loaner vehicle made all the difference with my work schedule. Greatly appreciate the prompt scheduling and friendly/ professional service team - Exceptional! More
by edmister
Employees Worked With
Peter Franks, JC Davies
September 10, 2025
Car would not start. Peter had the battery replaced and the electrical system checked out and made any needed adjustments. Car runs fine. Very satisfied. Peter had the battery replaced and the electrical system checked out and made any needed adjustments. Car runs fine. Very satisfied. More
by tom_dinan
Employees Worked With
Peter Franks
September 09, 2025
Great service from Jorge. The wait time for an oil change was a bit long though. The wait time for an oil change was a bit long though. More
by robertcabal
Employees Worked With
September 08, 2025
Had low tire pressure. Peter told me to come in right away. Peter also offered to do my annual service. Tire replacement and annual service done promptly. Car washed. Very Peter told me to come in right away. Peter also offered to do my annual service. Tire replacement and annual service done promptly. Car washed. Very good experience. More
by OCONNOR.JAYSALLY
Employees Worked With
Peter
September 06, 2025
I love the valet service. The service manager was very responsive and kept me up to date on the progress of the service. And, he notified me that the service was complete an The service manager was very responsive and kept me up to date on the progress of the service. And, he notified me that the service was complete and that the valet would be delivering my car to my door. More
by lwbecker0
September 05, 2025
We always appreciate the exceptional service provided by Genesis of Naples as well as the stellar communication. Genesis of Naples as well as the stellar communication. More
by becky42
