Back

Genesis of Naples - Service Center

Naples, FL

4.6
386 Reviews

386 Reviews of Genesis of Naples - Service Center

Sort by
August 03, 2025

Service Area is well managed and always helpful with any questions. Jorge was particularly helpful! More

by anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Peter was great. Very knowledgeable and attentative. Serve waiting are is under constructions. Solid experience More

by UNCLE_D0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter/Service Advisor
August 02, 2025

I live in Ft Myers. I drive to Naples Genisis because I know I'll receive superior service. The first time I took my G80 to Naples Genisis, it was clear to me that the l More

by Ralph Blydenburgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, Pawell
August 02, 2025

pleasant surprise ,from naples genesis . .. fast service from service manager(Alex) and a shop foreman (Joe) good team ...that a way for a satisfied customer. keep up the good work guys More

by kovyfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Valentin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Through, timely, efficient with very good customer service from start to finish. They are top notch. More

by russmills54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Genesis of Naples responded

Thanks so much for the review. We look forward to your next visit to Genesis of Naples!

July 30, 2025

Everything worked out faster than expected as my air conditioner was not working. It took only one day for repairs. Thank you. More

by tl8458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Genesis of Naples responded

We’re glad to hear your air conditioning repairs were so prompt and seamless! Thank you for choosing Genesis of Naples.

July 27, 2025

A few words of appreciation for Pawel Bartnicki who over the course of years of service has always given excellent advice and courteous attention. A true gentleman More

by marinojr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki
Jul 29, 2025 -

Genesis of Naples responded

We're happy to hear Pawel always provides excellent service and advice. We truly appreciate your years of loyalty and we will pass along your kind words to him. Thank you from the entire team at Genesis of Naples!

July 26, 2025

Service completed on time as promised. Service reps were very helpful at timid making appointment and through delivery. More

by RMCLUBCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks and JC Davies
Jul 29, 2025 -

Genesis of Naples responded

Thank you for sharing your review and feedback regarding our hard-working team! It was a pleasure to assist you here at Genesis of Naples, and we hope to see you again down the road. Safe travels!

July 26, 2025

Service Advisor Peter Franks communication and follow-thru on our service needs was great. Our needs required Genesis corporate help that he stayed on top of until he was finally able to complete More

by Bruce Harrington
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
Jul 29, 2025 -

Genesis of Naples responded

Bruce, we're so glad to hear Peter provided excellent communication and follow-through at Genesis of Naples. Thank you for your kind words!

July 24, 2025

Excellent service with great customer service All work needed was explained and well communicated. This included total cost More

by ADESAI1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC of Genesis dept.
Jul 25, 2025 -

Genesis of Naples responded

Thank you for highlighting our clear communication and excellent service! We hope to work with you again at Genesis of Naples. Safe travels!

1
...